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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,113 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,113 reviews

April 17, 2024

Seamless buying process with a friendly attitude. Very honest and truthful staff that help you make the right decision More

by SEBSAGASTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for acknowledging our honest team and streamlined buying process at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback.

April 17, 2024

I’ve had some questionable feelings about past visits. But, this is the most serious service i had to bring my car in for since it stopped on me. I appreciate all the help, knowledge, and even a video exp More

by Cheyenne Byrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone at the reception/payment desk
Apr 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for relying on Dirito Brothers Walnut Creek Volkswagen's service team during such a crucial time. Rest assured that our team prioritizes explaining and educating customers about their vehicle condition, just like Marina did with the video walkthrough. We're grateful for your trust in us.

April 16, 2024

It was a pleasure working with Mike. He is amazing, very friendly and genuine. I never felt better about leasing a car. More

by NIUSCUTZA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a positive experience with our team during your car-leasing process. Dirito Brothers Walnut Creek Volkswagen wants every customer to feel comfortable and content in their decisions. Thank you for the 5-star rating!

April 14, 2024

Great service as expected. Done on time good communication will be back thanks again Karl More

by UNDERWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your thoughtful review of Dirito Brothers Walnut Creek Volkswagen. We're gratified that our team provided you with timely service and ensured good communication throughout.

April 14, 2024

Service was timely, staff was friendly, and the issues with my car were resolved quickly. More

by jamie.keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive note on the fast service and friendliness of our team at Dirito Brothers Walnut Creek Volkswagen. Your feedback is valued.

April 13, 2024

Kevin in the service department was very professional and knowledgeable, he explained the issue with my car in simple language and gave me timely updates on his progress. He really went above and beyond and More

by CAMERONLABRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback about our team's professionalism and timeliness at Dirito Brothers Walnut Creek Volkswagen. We're always here to make car servicing a smooth process for you.

April 13, 2024

Nice, courteous and the service person was very informative a d helpful. All was done in the time they said would! More

by PAMCARINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased that you find our timely service as well as the knowledge and kindness of our team to your liking at Dirito Brothers Walnut Creek Volkswagen. Thank you for sharing your experience.

April 13, 2024

The service team is very responsive to my needs and provides exceptional quality of service. More

by CAMERONJAYKAUFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're grateful for your review. It's good to hear our service team at Dirito Brothers Walnut Creek Volkswagen met your needs with quality work. Thank you for the support!

April 12, 2024

I had such a fantastic experience with Dirito Brothers. I bought a used car and Alex was my sales person, who was great throughout the process. It was smooth and I felt he was genuine and transparent throu More

by sean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 16, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind review about your experience at Dirito Brothers Walnut Creek Volkswagen. It's pleasing to know our team and their commitment to honest, transparent service made a positive impression on you. Should any questions arise down the road, do not hesitate to reach out - thank you for recommending us!

April 11, 2024

When I met Gus, I immediately felt comfortable. Gus was very thorough when showing me all the options available within my budget and I never felt pressured. He was patient and such a pleasure to wo More

by Christina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear our team put together a relaxed and detailed buying experience for you at Dirito Brothers Walnut Creek Volkswagen. Patiently showing options that meet the financial requirements of our customers is important to us. Thank you again, enjoy your new vehicle.