Dirito Brothers Walnut Creek Volkswagen

Thanks to Ricky and the technician who got me in and out without any fuss. Communication was excellent and the wait time was minimal. without any fuss. Communication was excellent and the wait time was minimal. More

Every single person at Dirito Bros. delivers kindness and endless expertise, Their persistence in chasing down mechanical mysteries is unparalleled! Twenty-five years of thoughtful care delivers kindness and endless expertise, Their persistence in chasing down mechanical mysteries is unparalleled! Twenty-five years of thoughtful care from purchasing our two cars to servicing. Thank you! More

Sean at VW Walnut Creek was a very professional, friendly, and courteous representative. My automotive repair needs were satisfied in a timely manner ahead of schedule which I am very thankful for. friendly, and courteous representative. My automotive repair needs were satisfied in a timely manner ahead of schedule which I am very thankful for. More

Service person did not reach out to inform me that the car was ready for pick up. No courtesy car wash or cleaning. car was ready for pick up. No courtesy car wash or cleaning. More

Clean modern dealership with convenient location. Comfortable waiting area. Friendly and helpful service advisors and staff. Available wi-fi. Excellent service technicians that get the job done right Comfortable waiting area. Friendly and helpful service advisors and staff. Available wi-fi. Excellent service technicians that get the job done right. Been a customer for over 20 years and have always been treated great. Will continue to support this dealership. More

Marina was such a great help! Really made me feel comfortable and educated me on the service being done to my car and why. Really made me feel comfortable and educated me on the service being done to my car and why. More

Andres was the BEST Sales Rep that I have ever worked with. He was accommodating, honest, prompt, knowledgeable, and most importantly NOT PUSHY. He helped find me the exact car I wanted; and made it happ with. He was accommodating, honest, prompt, knowledgeable, and most importantly NOT PUSHY. He helped find me the exact car I wanted; and made it happen for me. I am truly impressed by this experience, and might even get another car with him in December! 10/10 More

After diving for 6 hours with a confirmed price that was negotiated before arriving we waited more than 3 hours before we saw the finance person. This was a cash deal. She seemed annoyed that it was a cash negotiated before arriving we waited more than 3 hours before we saw the finance person. This was a cash deal. She seemed annoyed that it was a cash sale and was very rude and distracted she left the desk several times as we were trying to pay. I did not get temporary plates and I live out of state. Additionally, the title did not arrive until it was FedExed to me after I called the dealer. This caused me to miss my DMV appointment and I could not get another appointment until April 04. Because we had to wait at the dealer for over 3 hours we had to travel back to NV during rush hour adding another two hours to drive that was already 5 hours long. More

I like going to Dirito Brothers. They take good care of my car and they are nice people. They take good care of my car and they are nice people. More

service was quick and efficient. Text messaging was quick in response and I appreciated that Text messaging was quick in response and I appreciated that More