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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,091 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,091 reviews

February 29, 2024

It seems there was a problem but took a while to notice. I bought it back and Kevin and the team took another look and found the problem. They help mitigate the issue and let me know the steps forward. No p More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback. We at Dirito Brothers Walnut Creek Volkswagen strive to provide both effective solutions and practical advice. Kevin and our team truly value your trust in handling the issue with care and giving you options.

February 28, 2024

Excellent service explained everything in detail. Very courteous no pressure.. car is a pleasure to drive and I know where to come for sure if I need anything. More

by SHARON_CASTILLA
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear our service at Dirito Brothers Walnut Creek Volkswagen met your needs effectively, particularly regarding providing detailed information and maintaining a relaxed environment. Knowing your satisfaction with car driving lets us know we are heading in the right direction.

February 25, 2024

Service folks always very professional and helpful. I haven’t had a bad experience her yet and have been coming here since 2001. More

by ANTHONYSAVALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words. At Dirito Brothers Walnut Creek Volkswagen, we aim to provide professional and helpful service consistently. We appreciate your loyalty since 2001.

February 24, 2024

Great communication. Everything was on time as promised. Everyone was very professional. Three more words More

by tom.ruetman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback here at Dirito Brothers Walnut Creek Volkswagen. We're glad our commitment to timely, professional communication served you well. Thank you for the review and choosing us for your automotive needs.

February 24, 2024

I was attended too immediately, handled with courtesy and kept in the loop. What else could I ask for? More

by FLYING47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear that you experienced prompt service and courteous treatment at Dirito Brothers Walnut Creek Volkswagen. Transparency is key in our customer interactions. Thank you for the kind feedback!

February 23, 2024

Marina was very helpful and professional; she made my first 10k service quick and easy. More

by Kristie
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear your first 10K service with Dirito Brothers Walnut Creek Volkswagen went smoothly for you. Thank you for the positive endorsement.

February 22, 2024

Kevin was very helpful. Was quite a wait, but was very accommodating . Employees were very friendly. More

by W84TONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear that our team at Dirito Brothers Walnut Creek Volkswagen treated you well and was accommodating. Thank you for your positive review.

February 21, 2024

We were very pleased with our experience at the Dealership, not only is the facility modern and clean, but Alex Keegan, a very helpful young salesperson, shared a thorough explanation of the many More

by CATHY_TYSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Keegan
Feb 22, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to know you found your experience with Dirito Brothers Walnut Creek Volkswagen positive and that our team helped make the ID.4 purchase understandable for you. It's always nice to see that efforts in providing solid facilities and knowledgeable service pay off. Thank you for sharing your review!

February 20, 2024

We were extremely satisfied with our recent experience at the Dirito Brothers Volkswagen service department. Our TDI V6 had developed both an oil and coolant leak. The expert diesel mechanic correctly diagno More

by mcaje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased your TDI V6 is functioning well after your service visit with Dirito Brothers Walnut Creek Volkswagen. Ensuring our experienced mechanics can resolve any issues with efficiency and skill remains of high importance to us. We truly appreciate your trust in our service department for future VW needs.

February 19, 2024

The Transaction: Simple. Flawless. Quick. Easy. Boom! Salesman Mike: Attentive listener. Personable. Kind. Helpful. Respectful. More

by tms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear your transaction was straightforward and quick at Dirito Brothers Walnut Creek Volkswagen. Your kind words about our team's attentiveness and respect are appreciated.

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