Dodd RV of the Peninsula
Yorktown, VA
Hours
Sales/Showroom
Monday 9:00 AM - 5:30 PM
Tuesday 9:00 AM - 5:30 PM
Wednesday 9:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:30 PM
Tuesday 9:00 AM - 5:30 PM
Wednesday 9:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 9:00 AM - 5:30 PM
Saturday 9:00 AM - 4:30 PM
Sunday Closed
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The staff left no,question unanswered. We dealt with quite a few of the employees as we purchased a new Georgetown Class A motor home. They were all very professional and friendly. When we We dealt with quite a few of the employees as we purchased a new Georgetown Class A motor home. They were all very professional and friendly. When we had questions about the vehicle, the staff stopped immediately and made sure we were happy with their answers. I bought locally because I want to be able to access service, and we were very happy with the way the service department performed in prepping our purchase. More
Dodd of Yorktown treats you like your part of the family. We wanted to write a review on Dodd one more time to let people know that if you ever want to buy a RV that this is definitely the place to come. Bot We wanted to write a review on Dodd one more time to let people know that if you ever want to buy a RV that this is definitely the place to come. Both times we have bought from Scott Hudgins and both time he has treated us like we were family. Here it is 2 years later and if I have a question about ANYTHING I just send him a text and he is always there to help us and he don't know the answer he will sure do everything he can to find out. Scott is really a great guy. Arnold did our financing for the camper and I will tell you he is one of the most down to earth, funniest and kind hearted person you will ever meet. BTW if you meet Arnold ask him to do his fast talking...(He'll know what that means ;) ) Last but not least I want to give a big shout out for our boy Joey Lawrence. This man here is in the service department and I am here to let you know you WILL NOT find a better person then this to look out for you and help you with any problems with your camper. Always keeps us informed about what is going on with the camper and ALWAYS has such a good attitude. You can go anywhere to buy a camper but not many places will treat you like you are part of the family like these people at DODD do. I have recommended several people to Dodd of Yorktown and they have been very happy also. ALSO, I want to recognize Jennifer that works for DURATAIN...We had our camper sprayed with this when we first got the camper and I am so glad that we did. Never have to wash or wax the camper because that keeps its beautiful and protects it from the sun. Jennifer came to my house and sprayed it the first time and she was absolutely amazing....was a hard worker and had a beautiful personality. More
Awesome place and people Often times you only hear the negative...so happy to tell all the positives. This place is amazing, everyone was so friendly and helpful. Not pushy at Often times you only hear the negative...so happy to tell all the positives. This place is amazing, everyone was so friendly and helpful. Not pushy at all and very willing to go above and beyond. I liked how you tour the different parts of the dealership. Each person we met felt like family. I loved the board with our name on it when we went to sign papers to get our new camper. More
What a great experience! What a great no pressure experience! It started with Shane our sales rep, he was very professional and knowledgeable. Shane listened to what we were l What a great no pressure experience! It started with Shane our sales rep, he was very professional and knowledgeable. Shane listened to what we were looking for and the price range we were trying to stay within. He stayed in touch while trying to find us a motorhome that met our needs and budget. The whole team at Dodd's was great through the whole purchase process. We are extremely happy with the whole experience and our motorhome! More
Quick Easy and Supportive We went to look at a triple bunk house, but it would not fit our needs. We then asked about a quad bunk and they had one on the lot. Based on a compre We went to look at a triple bunk house, but it would not fit our needs. We then asked about a quad bunk and they had one on the lot. Based on a comprehensive search of the whole country, the price was already fair and they offered us a good deal on our very used trade in. Financing was easy. The walkthrough was informative. We knew exactly what we were buying and were able to make an informed decision. The parts department "walkthrough" was not pushy at all, unlike other dealerships in the area. I would highly recommend Dodd RV. They do enough business that they aren't desperate to sell you just anything but want to make sure you get the right RV for what you want and can afford. More
Purchased a GrandDesign Reflection 5th Wheel (August 2016) I highly recommend Dodd RV of the Peninsula to anyone looking to buy a RV. From the sales team, business manager to the owner Jamie our experience wa I highly recommend Dodd RV of the Peninsula to anyone looking to buy a RV. From the sales team, business manager to the owner Jamie our experience was top notch. Scott Hudgins was terrific as a product specialist. He used his knowledge to cater to our needs. Scott was truly only interested in helping us find the right RV. Arnold Smith is a very personable individual and it was a pleasure working with him. He was very reasonable and we walked away feeling good about our purchase. We were interested purchasing a bike rack for our camper and the owner Jamie Dodd contacted us directly with some advice on how he travels with his bike. Dodd RV of Peninsula is a top notch company who cares about their customers. More
Outstanding Service (Nov 2016) We purchased a RV (5th Wheel) from Dodd RV in August. We had traveled the month of Oct and was only back in town for a few days before heading south We purchased a RV (5th Wheel) from Dodd RV in August. We had traveled the month of Oct and was only back in town for a few days before heading south to Disney World. On the day we were leaving we noticed that there was a slight noise coming from one of our wheels. I called Dodd RV and asked we could swing by to get it check out. We really needed to get it checked out that day because we had reservations at Disney and did not want to miss a day. Joey Lawrence worked some magic and was able to fit us in. Once we arrived the service department confirmed that one of our brakes was hanging. This was the second brake problem we had and was now concerned that our other 2 brakes should be checked out too. Joey saw our concern and agreed to check those brakes too even though it was 15 mins until closing. We are so very happy they checked those brakes too as the rear seals had blown and there was grease all over the brakes. We had effectively been traveling on 3 bad brakes and who knows for how long. Joey and the service technicians stayed way past closing to ensure our camper was good to go with zero complaints. This was customer service and loyalty at its best. We had a great experience purchasing our RV from Dodd, but it is there outstanding customer service that is going to keep me coming back. From day one they put our concerns first and demonstrated their commitment to us and it continued even after we drove the RV off their lot. Thanks Dodd RV. More
Great Dealership-Friendly, helpful, and knowledgeable staff Having purchased two units from Dodd RV, a 2013 Thor Chateau Class C and now a 2107 Grand Design Solitude 5th wheel, indisputably Dodd RV has been the Having purchased two units from Dodd RV, a 2013 Thor Chateau Class C and now a 2107 Grand Design Solitude 5th wheel, indisputably Dodd RV has been the BEST RV Dealer we’ve dealt with in our 35+ years of RVing. When purchasing our units our salesperson (Scott Hudgins) worked with us at our pace; we never once felt any pressure to close a deal. Similarly when our Chateau required warranty and maintenance service, Joey Lawrence and his staff worked with us to timely schedule the work. All service work was performed as we discussed with care and quality results. Not just Scott or Joey, but Everyone at Dodd, the receptionist, sales team, service technicians, and support staff have always been happy to assist us and answer our questions. If they didn’t know or couldn’t answer a question they took their time to find us the answer. “At Dodd RV, our customers come first.” is more than a statement it truly is their business model. More
Exceptional service We live in our RV while we are in between houses. Our pilot light on our furnace would not ignites during one of the coldest nights this winter. I w We live in our RV while we are in between houses. Our pilot light on our furnace would not ignites during one of the coldest nights this winter. I went to Dodd RV when they opened. Even though they were booked with other scheduled work, the Service Manager, Joey Lawrence, went out in the cold and looked at my RV. He made room for my RV to be repaired due to the extreme weather conditions. The service technicians were able to identify the problem and were able to repair the issue with parts in stock. Their commitment to the customer was exemplified today and I truely appreciated the attention that they gave me. More
Best Experience Buying an RV This is the third RV I have purchased and this was by far the best experience. From the first day I walked on the lot there was a very friendly, no p This is the third RV I have purchased and this was by far the best experience. From the first day I walked on the lot there was a very friendly, no pressure attitude. Everyone from the gentleman washing the campers, to the receptionist were so cheerful and helpful. Scott Hudgins was so patient with me, and was very knowledgeable about all the models on the lot. When I made my selection and came in to sign the papers, the entire dealership, from Mr. Dodd on down the line made me feel like part of the family. Thank you all for an awesome experience! More