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Dodd RV of the Peninsula - Service Center
Yorktown, VA
92 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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92 Reviews of Dodd RV of the Peninsula - Service Center
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April 14, 2021
Service (Crystal Dynan) and sales (Scott Hudgins) are top notch, couldn't ask for better customer service and they make you feel like family every time. notch, couldn't ask for better customer service and they make you feel like family every time. More
by jeffmelissa
Helpful April 09, 2021
This was our first time purchasing at Dodd RV. The staff in Yorktown were great. Especially Crystal in the service department. We had an issue with our slide and she got us in right away to get it looked at in Yorktown were great. Especially Crystal in the service department. We had an issue with our slide and she got us in right away to get it looked at. She got the part ordered and when it came in got us in to get it replaced before out long trip. Thanks Crystal! More
by avenger_19
Employees Worked With
December 26, 2020
Great people over at Dodd's! I am new to RVing and was buying a RV from a private seller. The great people at Dodd's helped me check out my RV to ensure I wasn't buying a lemon. They also walked me throug buying a RV from a private seller. The great people at Dodd's helped me check out my RV to ensure I wasn't buying a lemon. They also walked me through their parts department and explained in great detail which items were necessary to survive a night at a campsite, but also didn't pressure or upsell anything on me. Once again, great people, great dealership! Thanks! More
by tbilo
Employees Worked With
July 17, 2020
Scott is an outstanding employee at Dodd RV. He is extremely responsive and he goes out of his way to solve customer issues (sometime at no cost to the customer when it could have been). This man is extremely responsive and he goes out of his way to solve customer issues (sometime at no cost to the customer when it could have been). This man is the best face for this company. Well done Scott. I will buy from Dodd exclusively because of your customer support and loyalty after the sale. Bill Guillaume More
by Wjguillaumehusker
Employees Worked With
January 25, 2020
The Journey We bought our travel trailer in March 2018 from Dodd & have thoroughly enjoyed using it. Everyone there is so friendly & accommodating. Greg was the s We bought our travel trailer in March 2018 from Dodd & have thoroughly enjoyed using it. Everyone there is so friendly & accommodating. Greg was the salesperson we dealt with at the beginning but both Scott & Crystal have been very helpful with any questions or concerns we have had since the purchase. We would DEFINITELY recommend Dodd to anyone who is considering purchasing an RV. More
by cpbteach
July 03, 2019
Great service Brought my camper in for service and Scott Hudgins, a sales person helped hook my truck up to my camper and sent me on my way. Customer service like Brought my camper in for service and Scott Hudgins, a sales person helped hook my truck up to my camper and sent me on my way. Customer service like it should be . Thank you Dodd More
by Kev
Employees Worked With
July 02, 2019
RV serivce We had excellent service from the staff especially Crystal Dynan in the service department. We appreciated the time spent with us going over the detai We had excellent service from the staff especially Crystal Dynan in the service department. We appreciated the time spent with us going over the details of the service work done. More
by Debbie/53
March 14, 2019
Always the best service!! My wife and I had the pleasure of taking our Georgetown in for it’s annual Warranty Forever inspection this past Monday. When we got to the dealership My wife and I had the pleasure of taking our Georgetown in for it’s annual Warranty Forever inspection this past Monday. When we got to the dealership, I discovered that I was a week early! My appointment was not until the following Monday. Thankfully, Crystal was kind enough to honor our appointment a week earlier! By the time we went and got a bite to eat, we received a call stating the RV was ready and we could come pick it up! This is why we continue to do business with Dodd RV. They’ve taken good care of us since we purchased our unit from Greg back in 2014. Thank you Crystal and thank you Melissa for all that you do for us! Mike & Jonnie More
by mfabijan
February 23, 2019
Service with a smile. The service received from beginning to end including all service department communication was 5?? Crystal was an absolute pleasure to deal with, she The service received from beginning to end including all service department communication was 5?? Crystal was an absolute pleasure to deal with, she kept us up to date on all repairs. She recommended anything that we may need or could wait on. She is a model customer service representative. We are military and will be living in our RV for the next few years and she helped us make decisions based on our situation never pressuring us into anything. I highly recommend them for any RV service needs, you will not regret this decision. 100% A+ Grade A service department. More
by Cojack2
Employees Worked With
January 04, 2019
Another Great Service Experience Thanks once again Dodd for great work. Now if we can just get Thor Motor Coach to make better products and authorize warranty work quicker I wouldn't Thanks once again Dodd for great work. Now if we can just get Thor Motor Coach to make better products and authorize warranty work quicker I wouldn't need to depend so much on your great service team. Crystal kept me informed all along as Sandy did battle with the Thor warranty mess. I'm sure others were involved in the work in addition to Crystal, Sandy, Ricky, and George and they are all great. Melissa Grace runs a great department. More
by John Hart
