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Don Ayres Acura

Fort Wayne, IN

5.0
183 Reviews
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5000 Illinois Road

Fort Wayne, IN

46804

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Showing 183 reviews

January 03, 2024

Charles was great to work with. He did not sell us by being pushy…he sold us with his professionalism and his vast knowledge of the Acura we were looking at. He is intelligent and More

by Tlschultz01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Romulus
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Will was very easy to work with! We communicated via text for several days about a used vehicle, and he quickly and patiently answered all my questions, recorded a video walkaround, More

by chris@dykhouse.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Zeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Dean
December 20, 2023

Was very pleasant to work with. The Time allotment for final procedures was very timely. Glad I bought the vehicle. More

by rccci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Dean
Dec 20, 2023 -

rccci responded

I Bought a crv HYbread am very happy with all the transitions, the only one that was very stretched out was the financing. I paid in cash and it seemed as though.it took a long time for that transition.. other then that I would rate everthing else as a 10.. Have a wonderful day!!!!

December 16, 2023

All in all was a great experience! ! Everyone we worked with was very professional and made us feel very welcomed! Highly recommend More

by nickthoman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Romulus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Dean
December 05, 2023

Working with Will and Acura was fast and easy. Made car buying a little less stressful. More

by mcohms
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Zeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Great group of people to work with. Would buy another Acura from Don Ayres. Highly suggest Don Ayres. More

by abbielm81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Zeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Dean
December 05, 2023

Will is the best. Easy to talk to. He doesn’t try to pull one over on me because I’m a woman. More

by linnmurray
Recommend Dealer
Yes
Employees Worked With
Stephanie Fabian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Zeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Trice
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Daniel was great to work with! ! He’s friendly, very helpful and extremely knowledgeable on Acura. Made car buying a breeze! Appreciated Shawn stepping in to finish paperwork due to More

by Kathy B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Don Ayres Acura responded

Thank you, Kathy, for sharing your positive experience with Daniel and the team at Don Ayres Acura. We're delighted to hear that Daniel was friendly, helpful, and knowledgeable, making your car buying experience a breeze. Customer satisfaction and providing expert guidance are important to us, and your feedback is much appreciated. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we hope you continue to enjoy your Acura. Thank you for choosing Don Ayres Acura!

July 14, 2023

I have previously written about the excellent sales dept at this dealership including my salesperson PJ Dean. However, it is the after service after the sales that is more important in owning a car and the More

by edlchiang62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Dean
July 07, 2023

Micah was so helpful! He went above and beyond to help us get into a car we wanted. He replied quickly to every question we had (even after hours) and didn’t make us feel More

by Henderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Cokl
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