Don Franklin Lexington Nissan
Lexington, KY
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Equinox Engine Issues Thank you so much for helping us get our Equinox a free engine! Excellent service in at this dealership! Friendly and helpful staff members. Thank you Thank you so much for helping us get our Equinox a free engine! Excellent service in at this dealership! Friendly and helpful staff members. Thank you More
Great Service I purchased a 2013 Nissan Altima SL this weekend and Chandler and staff done everything they could to get me at the pymts I was comfortable with. Than I purchased a 2013 Nissan Altima SL this weekend and Chandler and staff done everything they could to get me at the pymts I was comfortable with. Thanks for the friendly service! More
REPEAT, REPEAT, REPEAT, ETC We just keep coming back, awesome folks to work with, John Berry has always been fair and very professional in dealing with us. He goes above and bey We just keep coming back, awesome folks to work with, John Berry has always been fair and very professional in dealing with us. He goes above and beyond to make sure we are taken care of. More
Nissan Juke sv I was beyond pleased with the service and flexibility they had with my schedule to get me in the car I wanted. Super satisfied with my visits. I was beyond pleased with the service and flexibility they had with my schedule to get me in the car I wanted. Super satisfied with my visits. More
Awesome staff We will always buy cars from Glenn as long as Stephen Tevis is the manager there. He always goes above and beyond and always does what is right. He st We will always buy cars from Glenn as long as Stephen Tevis is the manager there. He always goes above and beyond and always does what is right. He strives to make sure you have the best deal possible when you are purchasing and that your service with both the purchase and the servicing of your vehicle is always top notch! More
Great car buying experience Not having bought a new car for several years, I was dreading to start searching. Mark Watson ( my sales man) could not have been nicer! We test drove Not having bought a new car for several years, I was dreading to start searching. Mark Watson ( my sales man) could not have been nicer! We test drove a new Rogue and he showed and explained all the features. I was pleasantly surprised at how easy the purchase went! I would HIGHLY recommend Glenn Nissan to all of my family and friends!! More
Had my Nissan truck serviced They got me in on a Saturday morning and everything was quick and easy also they advised me of issues with my truck that needed to be addressed in the They got me in on a Saturday morning and everything was quick and easy also they advised me of issues with my truck that needed to be addressed in the future More
Sold me a certified used car that had been duct taped I purchased a Nissan Maxima in November 2015. I was told by the finance department they had contacted me Credit Union when in fact they had not. (Foun I purchased a Nissan Maxima in November 2015. I was told by the finance department they had contacted me Credit Union when in fact they had not. (Found out too late that my Credit Union would have offered a lower rate.) I also bought the extended warranty on this certified used car. Staff assured me the car had a thorough check and I even have signed paperwork to that fact. Was washing my car on Sunday and noticed a piece of the car hanging down. I crawled underneath and the inner fender had been DUCT TAPED. They conveniently used black duct tape so you couldn't see it. Who knows what else is wrong. I have zero trust for anybody at this dealership so I plan to drive out of town to get my certified used car fixed by a reputable business. Be warned. More
Excellent Experience! My husband and I had a wonderful experience at Glenn Nissan. We purchased a brand new 2015 Murano with 154 miles on it! This place has the Best custo My husband and I had a wonderful experience at Glenn Nissan. We purchased a brand new 2015 Murano with 154 miles on it! This place has the Best customer service that we have encountered in a long time! We worked with several people through our experience and we wanted to say Thank you to Robert Walls, Ashley, Stephen, Walt (Cupcake), Curtis, Trevor and Ty! Everyone was courteous, patient, and very accomodating to our needs. We will recommend this dealer to everyone we know. Thank you again! The Elliott's. More
Buying Experience Quincy was very patient and allowed us to look and ask questions that we had about the vehicle. We told him what we wanted to look at and he showed i Quincy was very patient and allowed us to look and ask questions that we had about the vehicle. We told him what we wanted to look at and he showed it to us, let us drive and was not pushy about trying to make a deal. He let us make that decision. The entire crew at Glenn Nissan allowed my wife and I time to discuss the deal and did not push to close the deal. We look forward to working with the service department when the first service is due on the vehicle. Quincy introduced us to everyone at the dealership I think. Makes you feel good knowing that I call Quincy & he will set up our oil changes or service work needed. I think Quincy being a family man even enjoyed our 7 yr old being with us and negotiating a hat for himself and then advising that he needed a second hat for dad. Great buying experience!!!! More