Don Hewlett Chevrolet Buick

Great Salesman and Great Dealership. Thanks Roger for making my car buying experience painless. as always. I have bought many vehicles from Roger and every time its been great. Jef Thanks Roger for making my car buying experience painless. as always. I have bought many vehicles from Roger and every time its been great. Jeff More

Service Appointment Scheduling I've now been to Don Hewlett three times to service my 2014 Silverado. The first two were recalls. Both times I made an appointment for a specific ti I've now been to Don Hewlett three times to service my 2014 Silverado. The first two were recalls. Both times I made an appointment for a specific time. Once I arrive they tell me the appointment is not really an appointment. As soon as you get here you are put into a queue for service. Luckily, they were able to get me in fairly quickly. I was out in about 2 hours. The recall letters said 30-45 minutes. Today I came in for my 4pm appointment to have my trailer lights/brakes checked. I was very specific when I booked the appointment and explained the problem in detail. When I arrived, they told me that it would be 2 DAYS! before they could even look at the truck!!! Maybe longer. "Just drop off the truck and we will get to it whenever we can, we are really busy!" That is completely unacceptable and disrespectful of my time as a customer. If you are not going to take my vehicle in when I have an appointment, don't let me schedule that time. Set the correct expectations up front and don't tell me my truck might sit in your lot for a week until you find the time to look at it. You need a better process! My time is just as valuable as yours. I can't afford to just drop off my vehicle and let it sit for days waiting on you. Completely unreasonable! Wish I could rate less than 1 star. More

Smooth and Quick! Well after searching nationwide I found the vehicle I was looking for and for an excellent price. Carl Staves was my salesperson and he was very helpf Well after searching nationwide I found the vehicle I was looking for and for an excellent price. Carl Staves was my salesperson and he was very helpful and easy to work with. I highly recommend this dealership and Carl Staves. The finance department was not pushy at all unlike other dealerships trying to get you the extras! Excellent transaction!!! More

Crazy Car Buying Experience!!! After 43 years of car buying, I finally ran across a dealership that did what they said they would. My wife and I drove 3 1/2 hours to find your deale After 43 years of car buying, I finally ran across a dealership that did what they said they would. My wife and I drove 3 1/2 hours to find your dealership and boy are we grateful. The deal was finished and we were out the door in 3 hours. The salesman and the finance guy did exactly as they said they would. Both spoke honestly and treated us as though we were doing them a favor giving them an opportunity to work with us. We will give them the first shot at our next purchase. Thanks Carl and Brett. Randy Cash More

Great experience, highly recommend!! After months of visiting dealership after dealership, this was a no brainer from the moment we walked in. Zane Busch was an amazing salesman and we ha After months of visiting dealership after dealership, this was a no brainer from the moment we walked in. Zane Busch was an amazing salesman and we had a great experience at Don Hewlett Chevrolet. I cannot remember the other employees we worked with but they were all very helpful and kind. At no point in time did we ever feel pressured to buy or get any ridiculous sales pitch. Zane was very straight forward with us and helped us get the best deal possible. Now we have an absolutely beautiful truck and a go-to dealership for anything we will ever need in the future. Highly recommend Don Hewlett Chevrolet and working with Zane! More

Great Treatment at Don Hewlett We purchased a new Buick at Don Hewlett. The salesman was great. ow pressure but attenative to our preferences. We got a great deal! Very satisfie We purchased a new Buick at Don Hewlett. The salesman was great. ow pressure but attenative to our preferences. We got a great deal! Very satisfied. More

Awesome Ronnie was very responsive, very good knowledge of the vehicles. Overall everyone associated with the company was very helpful and friendly. Everyo Ronnie was very responsive, very good knowledge of the vehicles. Overall everyone associated with the company was very helpful and friendly. Everyone made sure we had what we needed as in water etc. More

Got the car I wanted I have known Zane for a long time, so when I saw he worked here I knew that I could trust your dealership because I trust him. I have known Zane for a long time, so when I saw he worked here I knew that I could trust your dealership because I trust him. More

Wasted hours of my time After calling to arrange an appointment a few hours in advance to see a car and driving 30 minutes, they spent another 30 minutes looking for the keys After calling to arrange an appointment a few hours in advance to see a car and driving 30 minutes, they spent another 30 minutes looking for the keys only to find out that the car's battery wasn't working. Apparently, they knew about this since Friday (it being Monday the day I went). Not sure why they didn't take down the advertisement, or remove it from the lot or let me know that it wasn't working before I wasted my time going to their location. The company is disorganized and the staff is apathetic. More

New Silverado LTZ From beginning to end the experience at Don Hewlett could not have been better. Carl Staves went well above and beyond to make sure we made the best From beginning to end the experience at Don Hewlett could not have been better. Carl Staves went well above and beyond to make sure we made the best selection possible and get us in the right vehicle. We will most certainly be referring our friends to purchase here! More