Donalson Chrysler Dodge Jeep Ram
Silsbee, TX
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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They were fast, helpful and very friendly. Ms. Wanda was very kind and helpful, and the staff was great and informative. Ms. Wanda was very kind and helpful, and the staff was great and informative. More
Wanda was very polite and kept us informed of the service being done throughout the entire process. being done throughout the entire process. More
Great customer service. Everyone was very nice and professional, definitely recommend them for your car needs. Everyone was very nice and professional, definitely recommend them for your car needs. More
Very helpful. Very straightforward. Not overpriced like most dealerships. Just felt like honest and good people. Would recommend this dealership to anyone in the a Very straightforward. Not overpriced like most dealerships. Just felt like honest and good people. Would recommend this dealership to anyone in the area. More
The dealership resolved the recall issue in a timely manner. I waited less than the 40 minutes that they said it would take to complete repairs. manner. I waited less than the 40 minutes that they said it would take to complete repairs. More
I asked for the dealerahip's bottom price on a vehicle and was quoted an excellent price. Super exciting! When I called to give a down payment to hold the car, the total I was given was over a thousand do and was quoted an excellent price. Super exciting! When I called to give a down payment to hold the car, the total I was given was over a thousand dollars more than what we discussed. They had tacked on "clear coat" and Scotchguard, theft protection, and window tinting (windows were already tinted). After I threatened to walk away, they reduced the "extras" to a little over $600. The deal was good enough that I would have been shooting myself in the door by walking away at that point, but it galled me to do business with a dealership that uses this type of dishonest dealings. I feel like many probably do, but I'm sure some out there don't. Don't quote me one price then attempt to charge me another! More