Doral Hyundai - Service Center

Advisor by name Roberto, don't have any customer service skills, you wait a month for a recall appointment and any way they ask you to wait from 8.30am to late on the day, to inspect, and then take another skills, you wait a month for a recall appointment and any way they ask you to wait from 8.30am to late on the day, to inspect, and then take another appointment because they will ask for the oil pump, they perform a service and give back the car dirty. More

I highly recommend going to Doral Hyundai for your service needs. I was in a pickle when I realized that my 2023 Hyundai Kona had a Horn Problem. My car horn just stopped functioning from 1 minute to service needs. I was in a pickle when I realized that my 2023 Hyundai Kona had a Horn Problem. My car horn just stopped functioning from 1 minute to the next. I took my car to the dealership where I had purchased it (Potampkin Hyundai Miami) to get the problem fixed. But they could not assist me at the time. In fact I had to wait over 2 weeks for a diagnostic test to be performed on the car. I found this unacceptable because you see, it's a safety hazard and illegal to drive a vehicle without a working horn. Not only this, but my teen son also drives my car. I felt very unsafe and worried. So since they wouldn't give any solution or advise. I called Doral Hyundai. I explained my situation and they happily gave me an appointment the following day and were able to fix my horn in a matter of 2 hours. I can not tell you the relief that I felt. I feel safe driving my car again and no worries when my son drives it as well. Thank you Doral Hyundai. I will be taking my car to you for my future service needs without hesitation. More

No recomiendo este dealer a nadie, muy muy malo sobre todo la parte de servicio y en esta parte muy mala experiencia con el senor ROBERTO, en letras grandes para que lo reconozcan. Este senor me hizo ir todo la parte de servicio y en esta parte muy mala experiencia con el senor ROBERTO, en letras grandes para que lo reconozcan. Este senor me hizo ir 4 veces al dealer para un servicio que necesitaba mi carro (pintura y un recall), haciéndome perder tiempo y dinero, saliendo antes del trabajo y nunca pude resolver el problema. No pareciera que este dealer fuera aqui en USA porque todo te lo complican y al final te vas sin resolver el problema. Muy triste que en este lugar trabajen personas como el senor ROBERTO. Que te hace perder tiempo y dinero. Si algo pasa con mi carro no es mi repsondabilidad. More

These people are thieves, they charged my aunt $1000 to fix a door handle. It took them a year to fix a recall. I won't be buying anything from Hyundai again thanks to these people. Buyer beware fix a door handle. It took them a year to fix a recall. I won't be buying anything from Hyundai again thanks to these people. Buyer beware More

Es que ni una estrella Les doy es una amargura ir hacer un cambio de aceite con ustedes o estas a las 6 de la mañana o si con suerte te reciben el carro después , que es poco probable .. esperar de 4 a 5 h un cambio de aceite con ustedes o estas a las 6 de la mañana o si con suerte te reciben el carro después , que es poco probable .. esperar de 4 a 5 horas .. por un Servio de que ya esta pago cuando compras el carro .. o buscan más personal, o no ofrecen el servicio , porque simplemente no tienen la capacidad… que desastre .. More