Doug Smith Subaru
American Fork, UT
Filter Reviews by Keyword
By Type
Showing 39 reviews
I absolutely LOVE my new Ascent! Everyone at this dealership was friendly & helpful. Especially Craig, so very thankful for his help finding what I wanted. I went in for service for my 2018 Outback, dealership was friendly & helpful. Especially Craig, so very thankful for his help finding what I wanted. I went in for service for my 2018 Outback, had an Ascent as a loaner & now driving my fabulous new SUV! I highly recommend Doug Smith Subaru. 🇺🇸 More
Dale was absolutely fantastic in getting my Ascent repaired. The parts had to be ordered, and he expedited the request because I told him I was going out of town. In addition, he was able to get the c repaired. The parts had to be ordered, and he expedited the request because I told him I was going out of town. In addition, he was able to get the cost under the estimate. At the same time they took care of the fuel pump recall. So grateful, Victoria Pettey More
I called to ask questions about parts and oil change, and Ashlyn replied back in a cunning and vicious manner after we were done. She was harassing me by text later that day. If you can’t deal with complex c Ashlyn replied back in a cunning and vicious manner after we were done. She was harassing me by text later that day. If you can’t deal with complex customers, find a job somewhere else. avoid her at all costs. More
What an experience I had! I worked with Dave Elsberry and he was so very patient and helpful and knowledgeable. Ask for him when you go to Doug Smith Subaru in American Fork. The dealership is right off of he was so very patient and helpful and knowledgeable. Ask for him when you go to Doug Smith Subaru in American Fork. The dealership is right off of I-15 and easy to get to. I have had 6 Subarus, so i can recommend the cars also. (4 Outback, 1 Crosstrek and 1 Forester--that we drove for 16 years until someone ran a red light and hit it. He is helping us right now. More
I have been taking my Crosstrek to Doug Smith Subaru service center since i purchased my car 2 years ago. I drive from Draper to American Fork because of the excellent service they provide. My last se service center since i purchased my car 2 years ago. I drive from Draper to American Fork because of the excellent service they provide. My last service Appointment Ashlyn got my car serviced quickly which I appreciate I wouldn't trust my car with anyone else. I highly recommend Doug Smith Subaru service center. More
What can I say.My mother in law bought 2 and my Aunt What can I say. My mother in law bought 2 and my Aunt bought 2 and we just bought our first one from Craig. He and John are an amazing team. At no ti What can I say. My mother in law bought 2 and my Aunt bought 2 and we just bought our first one from Craig. He and John are an amazing team. At no time did we feel pressured or pushed. They let your need and their vehicles sale themselves. Great friendly folks. My advice is if you want a great vehicle without the haggling. Craig at Doug Smith in AF is your man. They are my go to from now on. More