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Douglas Jeep Chrysler Dodge Ram - Service Center

4.8

242 Lifetime Service Reviews

2382 S. Tamiami Trail, Venice, Florida 34293

242 Reviews of Douglas Jeep Chrysler Dodge Ram - Service Center

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June 13, 2018

"Best in Sales and Service"

- Blake 923

I recently sent my neighbors in to see Pete Mcivers To by there next car and they bought a New Jeep Cherokee. And I was in to have my Jeep Grand Cherokee SUMMIT in for service and it is so nice that Travis Cowart, Don Glen and Bob Hines Always remember my name it feels like home or family when your are at Douglas JEEP. The customer service at this dealership is spot on. I will always by my vehicles from them. Well worth the drive from where ever you live.

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Recommend Dealer
Yes
Employees Worked With
Pete McIvers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Travis Cowart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Don Glen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Cushman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Bob Hines
April 20, 2018

"Needed a replacement tire due to accident "

- Rick 1942

Worked hard to find a replacement tire like was on car. Had trouble finding. Finally found one. He could have said just replace them all but took the time to check the tread on tires to find out they were still good.

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Yes
Employees Worked With
John Rangeloff
March 30, 2018

"Managers and staff were a pleasure to work with."

- Dodgeguy

I had a rear differential problem on my 2011 Ram 1500. As it turned out the problem was very difficult to pin point but the managers and technicians stayed with it and eventually fixed the problem. I am very happy about how this issue was handled and corrected and would highly recommend this facility and staff to anyone needing device.

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Recommend Dealer
Yes
Employees Worked With
Travis Cowart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Don Glen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Cushman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 26, 2018

"Over and above!"

- Marylu

Melissa Mcereny, Service Advisor at Douglas Jeep in Venice, FL was over the top helpful when I had my car in for service recently. She stuck with me until she got the problem solved and I so appreciate her persistence and freindly attiditude in the process.

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Recommend Dealer
Yes
Employees Worked With
Melissa Mcenery
March 23, 2018

"Good job"

- MelSmith81

Great place, friendly and informative service writer. Prices were very fair. I highly recommend Douglas Jeep and tell anyone I know to go there whether they have a Dodge products or not.

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Yes
Employees Worked With
Melissa McEnery
March 20, 2018

" wiring harness installed in Jeep Cherokee to prevent wobble"

- lenny450

Originally bought Jeep Cherokee Limited at Gettel Jeep in Punta Gorda with Active Drive II so it could be towed "4-down" behind RV. First visit intmentGettel for service sucked. Service writer was a sarcastic 20-something who hid my Jeep after it was serviced and they never rotated tires. Washed my hands of Gettel and decided to go to Douglas Jeep to have wiring harness installed (which Gettel never told me about that prevents Jeep from "wobbling" back and forth when being towed behind RV). Called and spoke to to make an appointment he was very polite, friendly and professional over the phone. Arrived at Douglas on appointment date and talked to Melissa, Service Advisor, who got me all signed in and Jeep was brought right in to have wiring harness installed. Melissa, like Travis, was very polite, friendly and professional during the entire process. Wiring harness was installed by a technician unknown name) who did a complete, neat and professional job. Based on this experience, Douglas Jeep is my future GO-TO for LOF and Tire Rotations and any other issues that may pop up while I own my 2018 Jeep Cherokee Limited. WOULD RECOMMEND THEM VERY HIGHLY for all your Chrysler product needs.

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Recommend Dealer
Yes
Employees Worked With
Travis Cowart
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Melissa McErnery
March 01, 2018

"Clean and quick"

- Kathyginmi

I’m very impressed wit this dealership. Cleanest one I’ve ever been in! Also fast, friendly service. Was helped as soon as I drove in.

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Yes
Employees Worked With
John Rangeloff
December 09, 2017

"Service"

- Gerry Martin

Every time we had our vehicles serviced the problems were always resolved in a very fashionable manner. The service department was very knowledgeable and friendly.

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Recommend Dealer
Yes
Employees Worked With
John Rangeloff
December 05, 2017

"ABS problem "

- River rat

Problem started Sat 12-2-17 while out of town. I called the dealership and got the service mgr Don Glen. After several hours and many calls we got me on the road. Don was very helpful and knowledgeable in getting a temporary fix so I could drive 250 miles home the next day.

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Recommend Dealer
Yes
Employees Worked With
Don Glen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 16, 2017

"Great People and Value"

- Grover

I have had my 2015 Jeep Wrangler serviced here many times. Great attention from both Don Glen, the Service Manager, and John Rangeloff, the Service Advisor. I had a problem with my front bumper fading out and they were able to communicate with Chrysler to get me a replacement for only a small deductible charge. They also installed a Hitch and Wiring System that looks and works great. These guys are the best in customer care and dollar value! Thanks for your great service...

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Recommend Dealer
Yes
Employees Worked With
Don Glen
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : John Rangeloff
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