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Douglas Volkswagen

Summit, NJ

5.0
1,461 Reviews

491 Morris Ave.

Summit, NJ

07901

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Showing 1,461 reviews

January 07, 2024

Excellent service. Speedy but great work, and they had a complimentary car to take me back to work and pick me up when the car was ready. 5 stars! More

by j.ruszkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Jan 15, 2024 -

Douglas Volkswagen responded

We're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this feedback about your recent visit. Take care!

January 05, 2024

Chet and his crew were amazing with my vehicle purchase, they listened to my needs, got me a great deal, and I picked up the vehicle the next day. Super quick in and out process. Also thank you to my sales More

by Tharvey1027
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac Bunton, Chet Puzio, Matt Planck
Jan 15, 2024 -

Douglas Volkswagen responded

Thank you for this great feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Douglas Volkswagen. We do hope we can be of assistance in the future. Take care!

January 01, 2024

I could not believe how easy and fun Dave Suchocki made buying a new car. This was my first car buying experience from a dealership and I really got lucky walking in right as Dave was arriving. I was on gu More

by CarrieLovesHerNewVW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Jan 02, 2024 -

Douglas Volkswagen responded

Carrie, here at Douglas Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they want! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 25, 2023

I just leased my third car at Douglass Volkswagon last week. My experiences have been excellent every time. I was referred to Dave Suchocki by a friend many years ago, and I would recommend his service More

by gailg57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchoki
Dec 29, 2023 -

Douglas Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Dave provided you with a great experience. We are so excited for you to enjoy your Taos, and we thank you for choosing Douglas Volkswagen!

December 23, 2023

My experience with David Suchocki at Douglas Volkswagen dealership in Summit, NJ was nothing short of outstanding. From the moment I stepped into the showroom, I was greeted warmly and genuine enthusiasm f More

by Saheed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Suchocki
Dec 29, 2023 -

Douglas Volkswagen responded

Thank you for choosing Douglas Volkswagen. Your five-star rating means a lot to us. We're glad Dave provided you with such a positive experience, and we hope to see you again!

December 22, 2023

Best service around. Will continue to use and recommend all my friends to their service department. More

by AMANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Dec 22, 2023 -

Douglas Volkswagen responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you for your Business.

December 17, 2023

Appreciate the perseverance in fixing all issues and cleaning the interior! Time was also taken in explaining things to me. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Dec 18, 2023 -

Douglas Volkswagen responded

Hi Lisa, thank you so much for your positive comments about Douglas Volkswagen! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 09, 2023

Dave Suchocki and Douglas Volkswagen are the best! Second Atlas Cross Sport with Dave and Douglas. I moved over two hours away from Douglas but returned this week when it was time to lease a new car More

by LB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Suchocki
Dec 18, 2023 -

Douglas Volkswagen responded

Thank you for the kind words. We appreciate you taking the time to leave us such a great review on your recent visit with Dave. I would also like to take this opportunity to thank you for putting your trust in Douglas Volkswagen. Please feel free to reach out if you need anything. We look forward to seeing you again.

December 08, 2023

friendly people from the porter to the service personnel-fast service and the bonus car wash More

by romanodom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Dec 18, 2023 -

Douglas Volkswagen responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2023

They are so great & helpful & always friendly. I have no complaints. I will always bring my car there. More

by Ryebread128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Arons
Dec 04, 2023 -

Douglas Volkswagen responded

We are very happy to hear that our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.