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Downs Ford, Inc.

4.8

205 Lifetime Reviews

360 Route 37 East, Toms River, New Jersey 08753
Call (877) 868-1848

205 Reviews of Downs Ford, Inc.

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November 12, 2018

"Great team"

- msona5

Everyone was very helpful there, they are a great team! It went smooth and quick. I will always continue to use Downs Ford and recommend them

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 12, 2018

"Best new truck buying experience! "

- mpsf250

Maria Springer was our sales person and she was just fantastic through the entire process! She went out of her way to show us all of the features that our new beautiful truck has to offer. Thanks Maria you are the BEST!!!!

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Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Maria Springer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lindsey Mulrain
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2018

"Straight forward & honest local Dealership"

- Mokey123

Johnathan my salesman was very professional and honest throughout the process. There was no back and forth nonsense. I made an offer, they countered, very simple. Great price and the finance manager clearly explained the different warranties I was interested in. Bought a 2 year extension at good price too. Mike

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 29, 2018

"Great Experience!!!"

- mcgarry55

John "Finn" Finley was my sales consultant, and he was excellent. He was very kind and patient with me. While we were waiting for paperwork to be done, he kept up very nice conversations with me. He knows a lot about the car business, and I would recommend him to everyone.

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Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
John Finley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 15, 2018

"Leasing a new car "

- Matt.bocchino15

Ray got me the best deal in my price range stress free! Ken and David were great with making the process as quick as possible

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ken Blair
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 13, 2018

"Fusion purchase"

- Lukeh

Very friendly and comfortable experience. Ray was well informed and a pleasure to work with. I recommend Downs Ford if your in the market for a new Ford.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lindsey Mulrain
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 04, 2018

"New F150"

- Bigmike126

Excellent speed by Ray Trimble the sales person at downs ford. Got us the keys to the trucks to go look at vehicles while running numbers. Excellent service. Found a great price.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lindsey Mulrain
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 04, 2018

"Buying car "

- Sphilpot9

Ray Trimble and Ken Blair made my experience so easy and not stressful. Ray was so helpful and gave me the best option for a new car. They both made sure I got the best price in town!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ken Blair
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 04, 2018

"New Explorer "

- Kyle's mom

Everyone made it extremely easy to work the sale. All aspects were explained clearly. Close friends recommended this dealership and now so do we! Thanks Ray!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ray Trimble
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ken Blair
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 01, 2018

"Exceptional service from beginning to end!"

- sandidew

My husband and I were on the hunt for a new car. We knew we wanted an SUV with trunk space and enough room for our 3 kids but still wanted to be in budget. After shopping around at other dealerships I stopped into downs ford just to take a look. The entire team had above and beyond service, didn't sugar coat anything and I did not feel I had a constant battle to get the best deal, they simply offered the best right off the bat. Ray made the very frustrating and tedious process so easy and enjoyable. He sat with us at closing, made sure everything was understood and than took the time to go over our new Explorer in detail. Days after leaving, I had a few more questions and I was able to reach Ray personally on his cell phone to get my problems resolved! I am 100% satisfied with my experience and purchase and my only regret is not starting with Downs Ford from the beginning of my car search. I look forward to being a returning customer and will be sending friends in to see Ray.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ray Trimble
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ken Blair
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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