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Garber Subaru - Service Center

Webster, NY

4.8
172 Reviews
Call Service Center (585) 671-5399

172 Reviews of Garber Subaru - Service Center

Sort by
April 17, 2024

Very professional and courteous as well as speedy service! Everyone was very friendly and respectful! More

by LIZD1148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Apr 17, 2024 -

Garber Subaru responded

We're glad to know you had a positive experience with our team at Garber Chevrolet Subaru! We strive for professionalism and efficiency in all we do. Thanks for the review, we appreciate it!

Helpful
April 16, 2024

It is clean and looks great. The people are friendly and courteous. Workmanship is great too. I really like the video showing me what may need work in the future. Checkout is More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert
Report | Print
Apr 17, 2024 -

Garber Subaru responded

Angela, we're glad to know you had a positive experience at Garber Chevrolet Subaru. We strive for efficient service and clear communication about future needs. Thanks for your feedback!

Helpful
April 09, 2024

Service department staff very friendly and knowledgeable. Even checked out the new Subaru models. Will see ya for next oil change More

by TCISBELL1
Recommend Dealer
Yes
Employees Worked With
Michelle
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Apr 15, 2024 -

Garber Subaru responded

We're glad to know you had a positive experience with our service department at Garber Chevrolet Subaru. Looking forward to seeing you for your next oil change and maybe even checking out more new Subarus!

Helpful
April 03, 2024

I didn't use the service center. You sent me the wrong survey. Better luck next time. More

by JOE.COPPOLA
Recommend Dealer
Yes
Employees Worked With
none
Report | Print
Apr 12, 2024 -

Garber Subaru responded

Joe, we're glad to see you had a good experience with us. We apologize for sending your the wrong survey link. Thanks for the 5-stars!

Helpful
March 31, 2024

Everyone is always very pleasant and helpful. Clean and organized facility. The new video service is very nice More

by HLOEWKE37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Macdonald
Report | Print
Apr 12, 2024 -

Garber Subaru responded

We're glad to know you found our team at Garber Chevrolet Subaru pleasant and helpful, and that you appreciate the cleanliness of our facility. We also love hearing positive feedback about our new video service! Thanks for sharing your experience with us.

Helpful
March 22, 2024

I was quoted $566 for a battery replacement. I purchased the battery the next day at Subaru for $187. This is abusive and I don’t think I can go there anymore. No trust in your service company. More

by MARIATORRES-SANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name.
Report | Print
Apr 10, 2024 -

Garber Subaru responded

We're truly sorry to read about your experience. We strive for transparency and fair pricing, and it seems we missed that mark. Please feel free reach out at your earliest convenience if you would like to discuss further or have any pricing questions. It's important for us to gain your trust back if possible. Thank you.

Helpful
March 22, 2024

Excellent service. I was well informed of what my car needed and able to approve the additional repairs via text which was very convenient. The shuttle was prompt and More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Ashley
Report | Print
Apr 12, 2024 -

Garber Subaru responded

We're delighted to know that you had an excellent experience with us at Garber Chevrolet Subaru! It's great to learn our team, especially Mike and Ashley, went above and beyond for your satisfaction. We appreciate the recommendation - thank you so much!

Helpful
March 21, 2024

Well for an express service visit for an oil change I think 1 1/2 hours is a bit much. More

by EJDELYSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know as they did not introduce themselves
Report | Print
Apr 10, 2024 -

Garber Subaru responded

We are glad you found your service well but we're sorry about the wait time. We always aim to provide efficient service and are continuously trying to improve service times. Thank you for the feedback.

Helpful
March 20, 2024

EXCELLENT SERVICE AS USUAL. THEY WENT ABOVE AND BEYOND TO MAKE ME HAPPY! HIGHLY RECOMMEND! More

by SASSYKITTEN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACK
Report | Print
Apr 12, 2024 -

Garber Subaru responded

We're so thrilled to hear you had another excellent service visit at Garber Chevrolet Subaru. Thank you for the recommendation, it means the world to us!

Helpful
March 20, 2024

I basically stopped at the dealership, without an appt. to get a quote on a broken back windshield wiper done at a car wash. I did not have to wait long for a quote and invoice to be processed. When arr More

by BARBITHACA24
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Report | Print
Apr 10, 2024 -

Garber Subaru responded

We're glad to know you had a positive experience at Garber Chevrolet Subaru! It's our goal to make every visit as seamless and efficient as possible. We appreciate your trust in us for both big and small issues, thank you!

Helpful
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