Right from the start I felt that Rick was sincere in his effort to find us the Sorrento we were looking for.He answered all my questions with the knowledge of knowing his product. I had a certain amount in mind for a monthly payment that was not going to work at another dealership. But Rick, Darnell, and Jason in financing, made it all happen! They met our requirements and desires all the way to the end.
The difference for me was that these people REALLY wanted to lease me this vehicle!! But I can't say enough about Rick Hawk! He followed up with phone calls, without being a pest, if I got his voice mail, he called me right back...He was very respectful,also, from the very start to the final handshake. Thanks to you guys, my wife and I are enjoying our new Kia Sorrento!!!!