Durocher Kia

We had a very pleasant experience working with Ross McCallister to purchase our Kia Soul. Ross was courteous and answered all our questions promptly. Finacing was easy, and fast. I was very pleased t McCallister to purchase our Kia Soul. Ross was courteous and answered all our questions promptly. Finacing was easy, and fast. I was very pleased that he was able to return my phone calls so quickly. We would not hesitate to do business with Ross again! Our new Soul is a fun car to drive! More

This is my second dealing with this dealer in the last two years. Both have been a satisfying experiencers. I would recommend dealing with Carey any time. two years. Both have been a satisfying experiencers. I would recommend dealing with Carey any time. More

I can say that Carey helped me with informative answers and had a great outlook. We said that we were thinking about a Jute also and he said " Cool car!" That inpressed me that not just his car are "cool and had a great outlook. We said that we were thinking about a Jute also and he said " Cool car!" That inpressed me that not just his car are "cool". He was very friendly and never pushy (very important to me). He offered us soda, coffee or water which was a very nice thing since it was very hot that day. So overall, I liked the salesman and I am happy with my new Soul More

I was very specific with my needs and they were very accommodating and flexible with their schedules and in negotiating a very fair price. I plan on recommending them to anyone who is looking for a new accommodating and flexible with their schedules and in negotiating a very fair price. I plan on recommending them to anyone who is looking for a new or used car! More

We had been shopping around for a used car for our daughter. Ross was more than helpful! Answered all of my questions and was knowledgeable about the vehicle we were interested in. I was treated wi daughter. Ross was more than helpful! Answered all of my questions and was knowledgeable about the vehicle we were interested in. I was treated with respect and didn't feel pressured like I did at another dealership I had been dealing with in Plattsburgh. More

First time ever buying a car without feeling pressure and stress or the feeling that you've made a mistake. Mike was patient, knowledgeable and it really was a pleasure to buy a car from him. stress or the feeling that you've made a mistake. Mike was patient, knowledgeable and it really was a pleasure to buy a car from him. More

I had been shopping around at many of the local dealerships looking for a new vehicle, and decided to check out Durocher Kia the other day. When I first arrived, I was immediately greeted by friend dealerships looking for a new vehicle, and decided to check out Durocher Kia the other day. When I first arrived, I was immediately greeted by friendly and polite staff. Ross was my sales associate, and he was very well informed on the vehicles they sell, as well as the warranties that are available. I received a very fair trade-in for my vehicle, and a good price on a new Sportage. He wasn't pushy, like many sales associates at other dealerships I visited. Thanks Ross, I love my new car. Good luck with the new career!!! More

My husband and I had been searching for a specific Kia for a few weeks, dealing with other dealerships in another state. We were very frustrated with the lack of progress made in the search, and my husban for a few weeks, dealing with other dealerships in another state. We were very frustrated with the lack of progress made in the search, and my husband happened upon the Durocher Kia web page, where he found a Kia Sorrento that we liked. He called on a Saturday morning from out of state and luckily spoke with Andrew Lushia. We were worried about making the long trip over to Plattsburg with our 2 year old if we were just going to be disappointed again. Andrew and my husband worked out every detail on the phone and we felt assured that our trip would be worth it. Not only was it worth it, but we actually bought our new car as soon as we arrived, after a quick test drive. Andrew was very knowledgeable and excited about the product that he was selling. He was efficient and mindful of the fact that we had a 2 year old running around and that we were time strapped. The dealership was very inviting and low pressure (which is rare). Everything was as Andrew said on the phone. No surprises, which we kind of expected. They are a full service dealership, they dealt with our insurance company and the DMV for us. Andrew even drove our car to Vermont to meet us so that we did not have to drive back over to pick the car up. My daughter especially loved that he remembered her name and he brought her the Kia Hampster animal. This is my first new vehicle and Andrew and Durocher Kia made it a great experience. We will be back again. I am telling everyone to head over to Plattsburg and get great service. More

My wife and I just spent an exhausting week shopping for a used vehicle. I have not purchased a dealership vehicle in almost 10 years and was shocked to find that vehicle prices were as high as they were, a a used vehicle. I have not purchased a dealership vehicle in almost 10 years and was shocked to find that vehicle prices were as high as they were, and selection of available vehicles was challenging. After multiple trips and phone calls to dealers in my home town, we made the trip to Plattsburg to see if we could find something. My wife is very particular, making the task even more difficult. No white or red exterior, no light interior, need heated seats, lots of room for the kids, etc...I was prepared for a nightmare. I had all but given up on being able to find a van or SUV in our price range that was worth the asking price. We pulled into Durocher Kia and much to my suprise there was a 2007 Pontiac Torrent AWD sitting on the lot that my wife fell in love with - it met every one of her requirements. My first impression of Carey Frennier was a much appreciated, relaxed approach. Salesman at other dealerships had already immediately turned me off earlier in the day with an aggressive sales style - I dont need a salesman pestering me before I've even had a change to get out of my car and look at what is available. Carey respectfully watched from the dealership as we looked over a few options, and approached us with perfect timing. Carey was patient as we discussed options and looked into three vehicles that fit our preferred price range. When we expressed cautious interest in a vehicle that was on the high end of our desired purchase price, he sweetened the deal with an attractive offer. Even then, we were not sure about making the commitment. Without feeling one bit like we were wasting his time, Carey gave us all the information that we needed to know and offered to let us think about it overnight - no pressure. Deciding that Carey had made us the best deal that he was able, my wife and I returned the next day with a check from the bank. The vehicle was washed and ready for delivery - we signed the paperwork, Carey put the plates on the Torrent, and we were on our way. Before too long, it will be time for us to replace our second vehicle - this time, we will save some energy and head straight to Durocher Kia. Thanks, Carey! More

Andrew was very attentive to our needs and he got back to us with answers in a very short period of time. He was very informed about Kia products and financing products. I would certainly look for Andrew wh us with answers in a very short period of time. He was very informed about Kia products and financing products. I would certainly look for Andrew when it is time to purchase again. More