Dyer Mazda

Fantastic Sales Experience The entire team at Dyer is amazing...Pete, Chuck, Nancy...everyone. Respectful, thorough, great service and prices. I will buy more cars from Dyer, The entire team at Dyer is amazing...Pete, Chuck, Nancy...everyone. Respectful, thorough, great service and prices. I will buy more cars from Dyer, no question. More

Mixed Review This is the second car I have leased with Dyer. The people at Dyer go above and beyond to make you feel comfortable in both the sales and service area This is the second car I have leased with Dyer. The people at Dyer go above and beyond to make you feel comfortable in both the sales and service areas. Buying or leasing a car is also made easy and if a car is not available, they will go out of their way to find what you are looking for in the State of Florida. Despite this, there are a few negatives worth mentioning. Regarding servicing, I brought my first Mazda to the service area for all oil,filter and servicing changes. At each appointment the tires were also rotated. At 27,000 miles the tires started to cup and I heard an uneven sound coming from the tires. I brought the car in for the service area to check out this problem. They said the tires were uneven because I didn't rotate the tires often enough! I told them their service area supposedly rotated the tires every 5000 miles and I was billed for it! I went to a tire dealer to look at the problem and they told me the same thing...not frequent enough rotation. The end result was over $700 for a new set of tires. I wrote to Mr. Dyer but never got a response or an explanation. It was very disappointing. As far as sales, the people have been knowledgeable and very friendly. There is no pressure to buy or lease and they go out of their way to find exactly the vehicle you are looking for. Very nice. This last lease went smoothly however I had an issue with the window tinting that was already on the car which was very dark. The dealer said if I wanted it removed they would take care of it but I should do it within the first couple of days after taking possession of the vehicle. I went back to them and said I only wanted the rear door windows and back window tinting removed and replaced with a lighter tinting. I offered to pay the difference. At that point I was told it was better to go directly to the window tinting business and take care of it myself. I was also told at that time that $250 had been taken off the price of the car for this purpose,,,which I was not aware of until this time. I wrote to the sales manager for an explanation and have not received a response. I find this also very disappointing considering the otherwise positive view I have of the dealership. I love the Mazda and the people have generally been wonderful but this lack of communication is an issue which the dealership needs to address.. More

Respect and Service From the moment I walked in I was treated with respect. I did my research on the vehicle I wanted to purchase and was met with honesty from the beginn From the moment I walked in I was treated with respect. I did my research on the vehicle I wanted to purchase and was met with honesty from the beginning. I drove an hour away from my home to purchase this vehicle because of the integrity Dyer Mazda's Staff presented with. The Sale was quick and easy. More

Mazda Miata MX5 I drove 2 hours from FT Lauderdale to buy this car. I contacted the dealer a week before and Shawn, the Sales Rep kept me informed at all times and wa I drove 2 hours from FT Lauderdale to buy this car. I contacted the dealer a week before and Shawn, the Sales Rep kept me informed at all times and was ready for us the day we went to see the car. Treated us with respect and we closed the deal in a few hours. Love the car and we are super happy with it. More

Great customer service. I flew in from Daphne, Alabama to purchase a used car and Dyer treated me as if I was buying new. Picked me up from the airport, changed the oil and f I flew in from Daphne, Alabama to purchase a used car and Dyer treated me as if I was buying new. Picked me up from the airport, changed the oil and filled the tank with gas. Thank you Dyer. My wife loves her car. More

Best sales experience ever. Pete Copeland and the team made purchasing a new car an enjoyable experience. Low pressure, goood pricing and great walk thru with our new MZda 3. Pete Copeland and the team made purchasing a new car an enjoyable experience. Low pressure, goood pricing and great walk thru with our new MZda 3. More

Good people Robert was our salesman and he was very helpful every step of the way. Any questions we had he found answers. We were looking for a used car and had a Robert was our salesman and he was very helpful every step of the way. Any questions we had he found answers. We were looking for a used car and had a fairly clear idea what we wanted in our new vehicle. Robert was there to help us find that vehicle any way he could. On our first meeting we made it clear we were just looking. Robert was still very attentive and engaging. It was this first meeting that brought us back as we narrowed our sights on our new (used) car. More

great experience My salesman, Robert Medina, did a great job. He explained everything in a precise and professional manner. He spoke at me instead of around me[ impor My salesman, Robert Medina, did a great job. He explained everything in a precise and professional manner. He spoke at me instead of around me[ important to a senior] and answered any questions to my satisfaction. Kevin was ready for me for paperwork and it was a smoothe completion to the transaction. As a customer service professional for 40 years, I feel qualified to support the review. Thank you Dyer More

great experience my sales girl kim and and my sales guy pete was excellent working together, just a great experience all around was treated with respect and great pric my sales girl kim and and my sales guy pete was excellent working together, just a great experience all around was treated with respect and great price ! thanks again More

Great Place to Buy a Car Went to look at a Subaru, that I saw on line. Test drove it. Loved it. Sat down with salesman Rob....a few hours later, drove the car home. This is a Went to look at a Subaru, that I saw on line. Test drove it. Loved it. Sat down with salesman Rob....a few hours later, drove the car home. This is a great "No Pressure" dealership....I am sure the owner Dyer, has something to do with that :-) I am very happy with my purchase and the overall buying experience at Dyer Subaru. Also thanks to Chuck....who walked me through the mountain of finance paperwork. How do you manage to keep all the forms straight? If you have considered getting a Subaru....This IS the dealership to visit. More