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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,061 Reviews
Call Service Center (888) 745-2599

1,061 Reviews of Eagle Buick GMC, Inc. - Service Center

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April 09, 2024

Morgan is an excellent service person. She always keeps me well-informed on my service visits. On my last visit she went out of her way to take care of me and my car. More

by EJDEROCHEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Eagle Buick-GMC Inc team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Eagle Buick-GMC Team

Helpful
April 03, 2024

Nate did a great job very nice very thorough. I appreciate the help you got a good employee. More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Apr 05, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review, Troy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

Helpful
April 03, 2024

Very nice people. Quick service People I talked to were excellent. These surveys are very annoying. More

by mefboatworks
Recommend Dealer
Yes
Employees Worked With
Morganne
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Apr 05, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Eagle Buick-GMC Team

Helpful
April 03, 2024

Nice place, nice people, good service! I like the popcorn, that it's complimentary helps too More

by rsjones.jones463
Recommend Dealer
Yes
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Apr 05, 2024 -

Eagle Buick GMC, Inc. responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Eagle Buick-GMC Team

Helpful
April 01, 2024

Bought my new truck from Gordon September 2023. My experience was so good that I drove 2 hours to get it serviced here. Morganne was my service advisor. She got me in and out quickly as I waited. E More

by RACED38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review and for traveling to Eagle Buick-GMC Inc from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Eagle Buick-GMC Team

Helpful
April 01, 2024

They were very efficient with time and resolved all my extended warranty issues for me very pleasant to work with More

by Henrysantana2725
Recommend Dealer
Yes
Employees Worked With
Nate and Morgan
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Apr 03, 2024 -

Eagle Buick GMC, Inc. responded

Henry, thank you for your kind words. We feel our service department is what makes Eagle Buick-GMC Inc special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Eagle Buick-GMC Team

Helpful
April 01, 2024

They are very friendly. Had my car done in a timely manner. Terry knows his stuff. More

by BJUNE7780
Recommend Dealer
Yes
Employees Worked With
Terry Garner
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Apr 03, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Eagle Buick-GMC Team

Helpful
March 28, 2024

He went above and beyond to help with the problem and seemed to really care about what was going on. Thank you More

by ssttmetcalf
Recommend Dealer
Yes
Employees Worked With
Service manager
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Mar 29, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know that our staff went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Eagle Buick-GMC Team

Helpful
March 26, 2024

I got there at 10:30 for a scheduled oil change and left at 1:30 I won't be coming back fornoil changes once my free ones are used up More

by Haidyn Buquoi
Recommend Dealer
No
Employees Worked With
I think his name was Scott but it shouldn't take 3 hours for an oil change.
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Mar 28, 2024 -

Eagle Buick GMC, Inc. responded

We apologize for any inconvenience you experienced, Haidyn. We understand how frustrating this can be and we are doing our best to ensure that all customers receive timely service. Please let us know if there is anything else we can do to help. Sincerely, The Eagle Buick-GMC Team

Helpful
March 26, 2024

Excellant! The dealership took good care of us and Morgan is a great service advisor. I will ask for her again next time More

by VICKG778
Recommend Dealer
Yes
Employees Worked With
Morganne
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Mar 28, 2024 -

Eagle Buick GMC, Inc. responded

Vick, thank you for the awesome feedback! You're right, Morgan is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, The Eagle Buick-GMC Team

Helpful
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