Earnhardt Hyundai North Scottsdale - Service Center

I’m not sure how this dealership has good reviews. I’ve been going here for 4 years on and off with 2 cars. Some average experiences, most unacceptable. They are difficult to reach by phone. Appointme I’ve been going here for 4 years on and off with 2 cars. Some average experiences, most unacceptable. They are difficult to reach by phone. Appointments take long. They did a poor job diagnosing a clicking sound. One time their major service estimate was way off, and I didn’t find out until after the work was done. One time on a leased car that needed a new pump- well it took them 2 weeks! The worst thing was they denied to give us a rental until we got our contract and told them it is required. Ricardo is the worst person we have had, then Norm, then Kelly. They routinely keep cars overnight for things that are easily done same day-for instance, to check a sensor I made an early AM appt and they said it may take 2 days. At this point we are going to drive farther to have good, courteous service. So happy to be done with Earnhardt. More

We have been clients of Earnhardt Hyundai since it’s beginning. We purchased our Genesis and have been completely satisfied with the service. Ben Girard is probably the best at his profession we have ex beginning. We purchased our Genesis and have been completely satisfied with the service. Ben Girard is probably the best at his profession we have experienced. A true keeper. More

Kelly Lara is my service manager. She is always helpful, knowledgeable and responds quickly to my concerns. My 2017 Santa Fe had warranty work done along with a 30,000 mile tune-up on She is always helpful, knowledgeable and responds quickly to my concerns. My 2017 Santa Fe had warranty work done along with a 30,000 mile tune-up on October 10th. Car runs beautifully, as if it were brand new. It was clean and freshly washed when I drove it home. Very happy with Kelly and Earnhardt. More

They always exceed your expectations. Ben Girard is as good as they come. He's friendly, prepared, knowledgeable and gets the job done. No surprises and in 10 years and multiple cars they Ben Girard is as good as they come. He's friendly, prepared, knowledgeable and gets the job done. No surprises and in 10 years and multiple cars they have NEVER suggested work that wasn't needed like so many other dealerships! Trust is their greatest asset! More

Norm was good to deal with, friendly, efficient and professional. The customer waiting area was clean and comfortable. professional. The customer waiting area was clean and comfortable. More

I had an emergency tire rim problem and needed to leave my Genesis because part needed and because no loaner available I had to find a rental. Ben Girard was able to find me a loaner the next day and exped my Genesis because part needed and because no loaner available I had to find a rental. Ben Girard was able to find me a loaner the next day and expedite a new rim from LA. He kept me informed along the way of status and did my regular maintainence as well as correct a minor issue while waiting for a new rim. He went on vacation before completed but advised me and turned over to Jason Colburn to insure I was taken care of. Jason seems to be a nice guy also. More

Great service Ricardo was very professional and service oriented Has confidence in Hyundai service department going forward oriented Has confidence in Hyundai service department going forward More

Ricardo Garcia always goes out of his way to give me the best service possible. best service possible. More

Ricardo at service dept was very helpful, courteous and professional. Went over all the details and it was a smooth experience getting the service done. professional. Went over all the details and it was a smooth experience getting the service done. More

From sales to service, you cannot do better than Earnhardt Genesis. We couldn't be happier. Earnhardt Genesis. We couldn't be happier. More