Earnhardt Mazda

Down to earth realness Everybody in there was a down to earth, real and levelheaded person, even when us as buyers were not! Ryan gave us a great test drive and was extremel Everybody in there was a down to earth, real and levelheaded person, even when us as buyers were not! Ryan gave us a great test drive and was extremely knowledgeable about the Mazda products. He didn't try to push us into anything crazy and didn't make us feel pressured. The whole team was really cool and helpful as we felt a general care for our wants and needs. Thank you! More

Thanks Bill! I went into Chapman Mazda to explore car options and Bill was there to help me out. He was very friendly, very honest and easy to talk to. I never fel I went into Chapman Mazda to explore car options and Bill was there to help me out. He was very friendly, very honest and easy to talk to. I never felt pressured or uncomfortable at any time and enjoyed working with him! Thanks Bill! More

Best dealership in Phoenix Great dealership. Bought my 2016 CX9 from Calfornia, got picked up at the airport and everything went smooth. Not too much back and forth like other d Great dealership. Bought my 2016 CX9 from Calfornia, got picked up at the airport and everything went smooth. Not too much back and forth like other dealerships and we agreed to a price over the phone instead of dealerships saying "well, you gotta come in first". This place is the real deal and Butch was really great to work with. Recommend upgrading to electronic signing for convenience. Think that would speed things up a bit for both the customer and finance manager. More

Great Experience Butch was wonderful and the experience was very good. We did not feel pressured and was able to try out different cars during the process. Butch was wonderful and the experience was very good. We did not feel pressured and was able to try out different cars during the process. More

Knowledgeable sales employees The transaction was fast (most of the paper work was done but the dealership prior to my arriving) so all I really had to do was sign the papers. Have The transaction was fast (most of the paper work was done but the dealership prior to my arriving) so all I really had to do was sign the papers. Have had a couple of questions after I brought the car home and Butch answered the phone each time and gave me the answered I needed. My LEAST favorite experience is buying a car...it is like sticking a needle in my eye. That was NOT the case this time. Very easy to deal with Butch...answered all my questions. I would recommend Earnhardt Mazda of Scottsdale to anyone. More

A whole lot of bull Entire customer experience was a lot of bull!!! Mazda 3 recall work needed dash replaced, emissions reprogrammed, and drivers seat issue. The serv Entire customer experience was a lot of bull!!! Mazda 3 recall work needed dash replaced, emissions reprogrammed, and drivers seat issue. The service advisor told me they would not replace my dash without having my windshield replaced. There were cracks but nothing major and no spidering. They told me to use a place they work with so it would be done quickly and they could replace the dash. Turns out I didn't need my windshield replaced in order for them to replace the dash. All of my recall work was completed before my windshield was replaced. They even told me they were waiting on my windshield to be replaced and all other work was completed! Their findings report on my car was completely different than what they told me in person and over the phone. They quoted me 850 plus for a motor mount, and rear break kits. Findings report didn't mention motor mount but did tell me that my tire treads were low and should look for new tires. Never mentioned this to me. Also said both rear break kits needed replaced. Only one rotor is starting to go and my break pads need replaced. They didn't wash my car or clean the dash which was covered in dirt. They had my car from Tuesday until Thursday. I had to wait for my keys and my car was sitting waiting. They couldn't find the time to wash my car or clean the dirt off the new dash.... they told me I could come back to have it washe, mind you I was still waiting for my keys.... This was very disappointing. I will not recommend that anyone use this shop for anything other than recalls or warranty and I would probably still suggest you find a better place. More

Worth the distance. My wife and I recently purchased a 2017 Mazda CX-5/Grand Touring and were very pleased with Butch Shearer, who handled the deal. He was helpful, profe My wife and I recently purchased a 2017 Mazda CX-5/Grand Touring and were very pleased with Butch Shearer, who handled the deal. He was helpful, professional and courteous. My wife and I flew in from El Paso, TX and Butch was there to pick us up at the airport. This was a very nice gesture from Earnhardt and much appreciated. Butch was highly knowledgable and fully explained all the technology on our new vehicle. He also made himself available after the deal. Within the past year we've purchased three Mazdas from Earnhardt and didn't hesitate to call them when we needed a third car. I would highly recommend this dealership. More

ALL THE STAFF WAS VERY FRIENDLY!!! "MUZZY" WAS A VERY NICE HELPFUL PERSON.! BUTCH WAS A VERY NICE BUSINESS SALES PERSON AND REALLY TRIED TO PLEASE! GARY JOHNSON WAS A VERY FRIENDLY "MUZZY" WAS A VERY NICE HELPFUL PERSON.! BUTCH WAS A VERY NICE BUSINESS SALES PERSON AND REALLY TRIED TO PLEASE! GARY JOHNSON WAS A VERY FRIENDLY SALES MANAGER. BOBBIE WAS THE " NO BULL' RIDER FROM TEXAS AND MANAGING PARTNER/OWNER OF EARNHARDTS!! WHAT HONOR TO MEET HIM!!!! More

Excellent service at Earnhardt Mazda My sales rep was excellent and never made me uncomfortable during the sales process. I drove the Mazda 6 on a Tuesday and requested a price quote for My sales rep was excellent and never made me uncomfortable during the sales process. I drove the Mazda 6 on a Tuesday and requested a price quote for the car and my trade in the next day and made the purchase later that day. There were no games or price changes during the entire experience. More