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East Charlotte Nissan
Charlotte, NC
541 Reviews
As your number one Nissan dealership in Charlotte, NC and the surrounding area, our team of dedicated and highly experienced salespeople are here to help. Whether you are looking for a new Nissan in Charlotte, or are looking for a used car in the Charlotte, NC area, we have the best selection in Charlotte, Rock Hill, Spartanburg, High Point, Matthews, Mint Hill, and Stallings. No matter whether you are here in Charlotte or one of the surrounding towns, our team will do whatever it takes to find the vehicle you want!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 541 reviews
February 11, 2015
Don't Lease a car from these people I leased a car from these guys and they failed to submit the paperwork to Nissan. I had to call them repeatedly to get them to do something and then I leased a car from these guys and they failed to submit the paperwork to Nissan. I had to call them repeatedly to get them to do something and then they lied to me on the phone about what happened. They also refused to return my calls. Customer service disappears after they get your signature and when they fail to do something they lie about it More
by Boiler
Employees Worked With
Spencer Lueders, Rick Grey, Pat Rhoden
Helpful January 05, 2015
New purchase of 2015 Nissan altima went through true car for pricing and bought a new 2015 Nissan Altima. Was in constant contact with Roddy and he kept me updated on sales and incentiv went through true car for pricing and bought a new 2015 Nissan Altima. Was in constant contact with Roddy and he kept me updated on sales and incentives. I was pleased with the no price difference than what was quoted. Will consider them for my next new car purchase. thanks Troy Rimmer More
by trimmer
Employees Worked With
Roddy Hanrahan,Ross Blackstock
December 15, 2014
Great experience! My salesperson was very patience and attentive. I never felt pressured and was more than happy with the deal I received and the financing. I would def My salesperson was very patience and attentive. I never felt pressured and was more than happy with the deal I received and the financing. I would definitely recommend them and I have purchased Nissans from other dealers in the past. More
by vlgraves1220
Employees Worked With
Kizzy Brown, Pat Rhoden
November 17, 2014
24 Month Maintenance and Repair of Damaged Rear Axel I have been a customer with East Charlotte Nissan since 2006. I have to say,that I am completely satisfied as a Nissan customer and will continue to p I have been a customer with East Charlotte Nissan since 2006. I have to say,that I am completely satisfied as a Nissan customer and will continue to patron East Charlotte Nissan. I have always had outstanding customer service from everyone I encounterd. I will always trust my car being service by quality care maintaince engineers. I have worked with my team leader for my car, Ben Cooper. He is outstanding. It was his associate Devon Fink that help identify the problem with the axel, that needed to be repaired. This is a team that works together to get the job done right, on time, and for the customer. You guys ROCK!!!!! More
by Martha Danley
Employees Worked With
Ben Cooper and Devon Fink
November 03, 2014
Bait and Switch Don't go! I drove from two hours away to see this specific Rogue. I even called before I left my house to make sure the car was still available. I was Don't go! I drove from two hours away to see this specific Rogue. I even called before I left my house to make sure the car was still available. I was assured that the car was there waiting for me. When I arrived, the attendant brought me a Rogue that was much more expensive than the one I came to see. I told him it was the wrong car. They then told me that the car I wanted sold three days ago. The attendant offered me a similar car, but he could not find the car on the lot. They then offered me a more expensive Rogue with an inferior trim level. The sales manager was useless. The sales manager stated that my salesman was new and did not know what he was doing. What I am most upset about is they wasted my time. They lied to me to get me to the dealership, and they did not deliver. This dealership uses bait and switch to get customers in the door. Don't go!!! More
by barberje
Employees Worked With
Malik , Von Boyd
September 22, 2014
Quick in and Out I got my first car from East Charlotte Nissan so when it was time to get a new one Norman at East Charlotte Nissan made it a very easy and 'quick' in I got my first car from East Charlotte Nissan so when it was time to get a new one Norman at East Charlotte Nissan made it a very easy and 'quick' in dealership terms experience. The entire staff was friendly and ensured I got the car I wanted at price point I was comfortable with also. More
by ash_turn
Employees Worked With
Norman
September 08, 2014
Extremely Satisfied I had a really great experiance with East Charlotte Nissan! They always go over and beyond all my expectations. My salesman Donte McClary did a truly I had a really great experiance with East Charlotte Nissan! They always go over and beyond all my expectations. My salesman Donte McClary did a truly exceptional job as usual. He even had my new 370z delivered to my work! I couldn't ask for any better service than that. More
by Danict
Employees Worked With
Donta McClary, Donta McClary
September 08, 2014
Easy, seamless experience! This was the perfect place to purchase my first car. An easy and seamless transaction with experienced, friendly, and helpful salesmen. I cannot thank This was the perfect place to purchase my first car. An easy and seamless transaction with experienced, friendly, and helpful salesmen. I cannot thank them enough! More
by rhardke21
Employees Worked With
Michael
September 08, 2014
great People I started working with Maddy,then with Alex Maddy is great,She knows her stuff and is truly a pleasure to deal with Alex is very cool he made the pu I started working with Maddy,then with Alex Maddy is great,She knows her stuff and is truly a pleasure to deal with Alex is very cool he made the purchase of the Altima a lot easier and enjoyed working with him The finance team worked with me to get the price down When the time comes for a new one I will be back More
by brian.calkins.94
Employees Worked With
Maddy.Alex, Maddy Allen
June 25, 2014
Service I had a fantastic experience with the Service Dept of East Charlotte Nissan. The manager Ron was very courteous and polite. I arrived a little befor I had a fantastic experience with the Service Dept of East Charlotte Nissan. The manager Ron was very courteous and polite. I arrived a little before my appointment time and Ron got me in and out with no problems at all. Even though it was just a routine oil change and tire rotation the staff was very efficient with time and working on my vehicle. I would also like to make mention of Mr. Manny who works in finance. He is one of the most pleasant person I've met in sales since living here in Charlotte, NC for the past almost 3 years. Manny was very helpful in assisting me in picking out the vehicle that would best meet my needs at the time and was able to get me financed with no problems. I can't wait until next March 2015 when I can finally get back into a Maxima (right now I'm in an Altima). More
by Turley
Employees Worked With
Ron (Service) and Manny (Finance)
