East County Pre-Owned Superstore
El Cajon, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 8:30 AM - 7:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 228 reviews
They went above and beyond when it came to customer service. Very attentive. Thank you so much! service. Very attentive. Thank you so much! More
i was looking to buy a car i went to 5 different dealers but i came across this one i called and james duque was more than helpful he took time to send me cars pictures and was more than satisfied grate dal but i came across this one i called and james duque was more than helpful he took time to send me cars pictures and was more than satisfied grate daler and grate staff thank you can wait to enjoy my new car highly recommend More
Ali Gaspeed was awesome! ! He made my daughter and I feel very welcomed. Such an easy and smooth transaction..I would highly recommend Ali to everyone I know that’s looking to ! He made my daughter and I feel very welcomed. Such an easy and smooth transaction..I would highly recommend Ali to everyone I know that’s looking to buy a new car…Please give this young man a raise!!! Hands down the best salesman I’ve encountered thus far😊 More
Super fast but very professional and friendly experience. Both Alex and Pouria were both very knowledgeable and knew exactly what we wanted and made it happen. Walking out as Happy Customers!!!!! Both Alex and Pouria were both very knowledgeable and knew exactly what we wanted and made it happen. Walking out as Happy Customers!!!!! More
James is a great customer service salesman who was very knowledgeable and attentive to the needs of the customer James went out of his way to ensure that the customer needs were met A true professional knowledgeable and attentive to the needs of the customer James went out of his way to ensure that the customer needs were met A true professional More
As any other dealership they try to sell you stuff that you don't need. The GPS tracking package is something I didn't want. I didn't need. This dealership was adamant on me purchasing it. They wouldn't t you don't need. The GPS tracking package is something I didn't want. I didn't need. This dealership was adamant on me purchasing it. They wouldn't take no for an answer. I would not recommend this dealership to a friend or family. More
Ethan was awesome! Made the experience super chill. He truly helped me out and I’m greatful. Go check him out! Made the experience super chill. He truly helped me out and I’m greatful. Go check him out! More
I bought a great car here, near the end of the business day on a Friday night. We negotiated the terms, and being aware of the time constraint, I suggested I return the following day to do the paperwork. N day on a Friday night. We negotiated the terms, and being aware of the time constraint, I suggested I return the following day to do the paperwork. No, I was told, we can get it done in just a few minutes. I asked the salesman to review our terms, we agreed on them, and I signed the docs in a hurry, not having time to review the details. The next day when I read the docs I discovered the dealer had added a total of $2,698 to my contract. This amount was added to the contract price and added to the amount financed. The charges were for "optional" products that I was not told of. I've tried for the last four days to resolve this issue with Karl, the roadblock who acts as general manager here. Karl refused to meet with me as I sat in the sales office for two hours on 9/20/22. Despite having promised to return my phone calls over the past few days, not one call was received. Maybe Karl will chat with me in court. We'll see. Run away from this place. More
Was looking to sell my 2018 Kia Niro at EC Superstore because said they would beat my carmax offer of $18k. Was there last Tuesday for two hours with no negotiation and no answers. They first offered me because said they would beat my carmax offer of $18k. Was there last Tuesday for two hours with no negotiation and no answers. They first offered me $17k, and I said no. They then proceeded to make me wait for two hours claiming my car had “sun damage” and a “dog had been in the backseat”. I had just got it detailed, I don’t have a pet, and the sales woman said to me twice “we probably won’t even paint it before putting it on the lot”. I decided to stop wasting my time and try another dealership five minutes away. I sold my car for the $18k I wanted within 45 minutes. Please, do not waste your energy and time by settling for this horrible business! I drove less than five minutes up the road to a Kia Dealership and sold my car for the 18k I wanted to sell it for. Do not settle or be cheated by these crooks. More