Eastchester Chrysler Jeep Dodge Ram

Horrible 😡 The experience was disappointing. As always sales managers walk around not even making an effort to make a sale. Whether you walk out or not, seems t The experience was disappointing. As always sales managers walk around not even making an effort to make a sale. Whether you walk out or not, seems to be of no interest to them. Quite honestly if it wasn’t for Keith, Ariana and sales rep Iris Garcia I would not have even thought of going back. My complaint is not new, this has been going on for years and nothing seems to be done. Again what a disappointment. More

Lease The Sales team and service dept was amazing ,they helped me get out of a stressful situation and into a brand new jeep grand cherokee 2019 fully loade The Sales team and service dept was amazing ,they helped me get out of a stressful situation and into a brand new jeep grand cherokee 2019 fully loaded with all the bells and whistles. Thank you and see you in 3 years for my next lease. More

Very helpful staff (Maggie) All went great. a little bit of a lengthy wait time but Maggie was great in seeing the process through. Would recommend to others. This dealership All went great. a little bit of a lengthy wait time but Maggie was great in seeing the process through. Would recommend to others. This dealership should have a loaner program so people won't have to be inconvenienced if their car is in the dealership for a number of days. In my case, it was there for 1 week. More

Good customer service relations, quality of service this is my first time at the dealership. Great team work. The staff make you very comfortable and my service was excellent. thanks to Ralph this is my first time at the dealership. Great team work. The staff make you very comfortable and my service was excellent. thanks to Ralph More

Sticker removal Robert was very courteous and straight forward on the labor charge, in the end it was a simple manufacturer sticker that was making a rattling noise. Robert was very courteous and straight forward on the labor charge, in the end it was a simple manufacturer sticker that was making a rattling noise. Paid $100. Instead of $160. Labor charge tax included Which was not what i expected to pay but non the less Robert was helpful in lowering it to $100. More

Very good Great service professional good service fast service excellent pricing excellent service and I will recommend friends and family members to go there f Great service professional good service fast service excellent pricing excellent service and I will recommend friends and family members to go there for great service More

The best Friendly staff,very professional and knowledgeable about there inventory. Overall a great experience whenever I come to the dealership to have my veh Friendly staff,very professional and knowledgeable about there inventory. Overall a great experience whenever I come to the dealership to have my vehicle serviced..very highly recommended.... More

Surprised Customer service needs to be better. I called multiple times and I never got the person I was looking. I had to come in. I really wish I was invol Customer service needs to be better. I called multiple times and I never got the person I was looking. I had to come in. I really wish I was involved with the finance. Overall I enjoyed shopping and learning about the cars. More

Service center is unorganized Dropped my car off for service Friday morning via appointment, was told I could wait there until it was done or they can call me to notify me when I c Dropped my car off for service Friday morning via appointment, was told I could wait there until it was done or they can call me to notify me when I can pick it up. To make a long story, short car wasn’t worked on Friday or Saturday. They were closed on Sunday needless to say Monday morning I went to pick up my car which still hadn’t been worked on. Complete waste of time! More

car repair Had ticking noise when engine running. Brought in during the morning they diagnosed it and repaired it all in the same day. Picked up late afternoon Had ticking noise when engine running. Brought in during the morning they diagnosed it and repaired it all in the same day. Picked up late afternoon. Great service and communication along the way. They text to stay in touch. More