Eastchester Chrysler Jeep Dodge Ram

Recall Did good on recall .no good last 2x there for other problem.fixed myself using youtube.service never tried to look beyond codes given off by car Did good on recall .no good last 2x there for other problem.fixed myself using youtube.service never tried to look beyond codes given off by car More

Fraud I do not recommend this dealership to anyone! I purchased a 2015 BMW X3 VIN# 5UXWX9C52F0D50127 on July 16th, 2019 paid $3000 down deposit, traded in m I do not recommend this dealership to anyone! I purchased a 2015 BMW X3 VIN# 5UXWX9C52F0D50127 on July 16th, 2019 paid $3000 down deposit, traded in my car, I signed off the title to them for a $1000, they switched over my insurance to the BMW, I was happy thinking I would get it the same day... Big mistake! First they told me coffee spilled on the title, come get the car the next day July 17th... I agree! Next day they said previous owner never paid off the car, there is a lein on the title I'd have to wait for DMV in Indiana to send a clean title and it'll be here by Friday July 19th...again, I agreed. I knew something was up but I had to play cool. Went back Friday the 19th, was told title didn't arrive yet... I left. I Received a called from sales manager on July 22nd saying " according to DMV, we won't get title until August 2nd" they wanted me to back out and cancel the deal so they pushed the date, I said... I will wait! Same day, someone else called and said "I'm so sorry we cannot sell you the car, it has to go back to auction". I got pissed off because they have the original title for my previous car, I am paying insurance for the new car and I have $3000 in the game! So, I did a title search... On July 25th, I called Indiana dealer division to find out the truth, I was informed that there was no lein on the title for the BMW and a new title was released on July 20th to the dealer. They were lying to me the whole entire time! I called the dealership and spoke to the General manager on the same day to ask why I am not getting the car I purchased, he sounded like a nice guy. He said, "I'm sorry for inconvenience and I am glad your team did a title search. The title should be here today or tomorrow, I will tell my team be on a lookout for it and once FedEx delivers it, I will call you to come get the car" coming from a GM, I believed him! General manager never called, 2 days later July 27th, I went to see the GM, waited for 2 hours... GM never came out, spoke to sales manager, he said finance office is closed, they went on break for another hour. Because I was on duty, I told him to call me when they open... Never called! On August 2nd, I called... Sales manager said, "the title is here, you can come get the car. Same day, I went to get the car... He said finance office is closed come back tomorrow morning 9:30AM and everything will ready. August 3rd, I sent the sales manager a text to tell him I was on my way, he said ok no problem. On my way to the dealership, 3 traffic lights away...that same sales manager called me and said " I am so sorry, I owe you a bug apology, the car was sold yesterday to someone else!" Which was on August 2nd! Please tell me, how in the world is that possible! I bought the car since July 16th. I am still paying insurance for the car, they have my title, they have $4000 down deposit for the deal...How could they sell that car to someone else... If anything I have priority over everyone! I filed a complaint with Jeep headquarters, NY Secretary of State (DMV) and the attorney general. I am getting a lawyer involved in this case... That's fraud, they breached the contract! Their license should be suspended for such crime. More

Very courteous and professional Because of the courteous and professional employees.Rob was very attentive and knowledgeable.Kayla helpful on entry.I will definitely return and reco Because of the courteous and professional employees.Rob was very attentive and knowledgeable.Kayla helpful on entry.I will definitely return and recommend this location to family,friends and co workers. More

Solid service department. I was blasting this dealer by phone and internet a few years back for how poorly they handled things and dishonest some of the service reps were. They I was blasting this dealer by phone and internet a few years back for how poorly they handled things and dishonest some of the service reps were. They have earned my trust back and I’m glad. I prefer to shop and spend my money locally and keep good relationships and money in my same neighborhood. More

Great i feel the service was better than satisfactory. The representative was very friendly, attentive and knowledgeable about my vehicle and gave great ad i feel the service was better than satisfactory. The representative was very friendly, attentive and knowledgeable about my vehicle and gave great advice. Thank you More

Not loyal to there cou Gm dont value his cou Bad service car was suppose to be new was registerd in some one else name took almost 1mth 3 week to resalve matter and still today its not ive gotton Bad service car was suppose to be new was registerd in some one else name took almost 1mth 3 week to resalve matter and still today its not ive gotton 2 trucks from them from 1017 and 2019 i pray the service not like this wen we come to buy truck for my husband and i still have loyalty after how i was treated More

Quick and Easy Just want to say this was my third time getting my car serviced. And for the third time I am extremely pleased with the service. First, the wonderfu Just want to say this was my third time getting my car serviced. And for the third time I am extremely pleased with the service. First, the wonderful gentleman that greets you to check you in before you enter is one of the most respectable men out there. He just have a positive energy around him that just sets the tone of your visit. My service advisor was Rodolfo and he definitely made the visit easier. Even though I got surprised with having to do my 10K visit. Wasn't prepared for it but he assured me it would be done quickly. Wait time wasn't long at all or all the work that be done. I really didn't have to ask about my vehicle since it was smooth sailing in there. The only thing I would hope that they can change is getting rid of that loud fan in the waiting area and just having an AC unit. But maybe they're working on it. Truly love the service dept since they make the day goes so fast for me. More

3.5 hour wait I was very happy with the deal. I got an oil change, tire rotation, and a state inspection for $50. The only draw back was a three hour sit down and a I was very happy with the deal. I got an oil change, tire rotation, and a state inspection for $50. The only draw back was a three hour sit down and a half hour nap in the waiting room. More

Excellent service Cant say enough how i was treated. Great customer service, very attentive to all my needs in getting into the vehicle i wanted. Great knowledge of ve Cant say enough how i was treated. Great customer service, very attentive to all my needs in getting into the vehicle i wanted. Great knowledge of vehicle More

Rip off They say they offer the best price for dealership parts but it’s a rip off. They get you with their labor prices which is 149 an hour They say they offer the best price for dealership parts but it’s a rip off. They get you with their labor prices which is 149 an hour More