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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,760 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,760 reviews

November 16, 2015

Very satisfied customer I had a great salesman name Juan Telles who did a excellent job to help me out to get a car. He was very polite and courtiuos and he and above and b More

by Hoptownboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Vinny Vannavong
Nov 18, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for sharing your experience with us! We are pleased to hear Juan did an excellent job in helping you out in getting a car. Thank you for the recommendation as well. If there is anything else we can do for you please don't hesitate to give us a call!

November 15, 2015

The most amazing car buying experience After searching for purchase options for over 2 weeks I found Jason- a savior. He helped me buy a great car and he MADE SURE IT HAPPENED. He is one of More

by Nailah23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Vinny Vannavong
Nov 17, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for taking the time to write about your experience. We love hearing about customers that have a pleasing experience at Easterns Automotive Group of Laurel and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. We are grateful for your recommendations. Please feel free to contact us if you have any questions on your new vehicle.

November 13, 2015

excellent Jason was great! He remembered us from before, and was so friendly and helpful! He reviewed what we needed, and gave us options, and worked hard to ge More

by cakes79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Nov 17, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for this great review! Jason is truly an exceptional employee and we appreciate him for giving you a remarkable experience! If you have any further needs, do not hesitate to come back in for a visit.

November 03, 2015

Outstanding experience very good job Jonathan provided an outstanding car buying experience. Very honest and sweet person. Finance managers did an excellent job as well, Thank you eastern More

by Aacc23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Espada
Nov 06, 2015 -

Easterns Automotive Group of Laurel responded

We would like to thank you for taking the time to write about your experience at our dealership. Each employee is a valued member of the Easterns Automotive Group of Laurel team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!

November 02, 2015

Good customer service When I came to the dealership, I was looking for a car. I visited Abdullah and he helped me with everything. He told me exactly what I needed to do in More

by Jaae
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 04, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Easterns Automotive Group of Laurel commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content.

November 02, 2015

Amazing By far the best customer service I have ever had at a car dealership period. From the time I entered the dealership to the time I left I was given the More

by Mallyru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Butler
Nov 04, 2015 -

Easterns Automotive Group of Laurel responded

Hi Mallyru and thank you for your kind words. We are very happy to hear that Marcus was so attentive during your visit to our dealership, and that he gave you such an exceptional customer service! If you have any further needs, do not hesitate to come back in for a visit.

November 01, 2015

Car Buying Made Easy..! Eastern Motor is the BEST if your looking for a 1 owner Used Car..!! I gotta tell you car shopping with lest than Perfect Credit can be draining and w More

by Chrstphr1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney, Marcus Butler
Nov 03, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for leaving us this wonderful review! We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know!

October 31, 2015

Great experience i was coming in to get a 2012 hyundai sonta but he gave me something way better then i expected which is a 2015 hundai sonta with leather seats and ma More

by shakeria thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2015 -

Easterns Automotive Group of Laurel responded

Hello Shakeria and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you like us on Facebook to get all the good deals!

October 30, 2015

"Excellence" By reference I stopped into Easterns just to look around in hopes of finding what I was looking for. Marcus took great care of me and displayed excell More

by Candyrain43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Butler
Nov 03, 2015 -

Easterns Automotive Group of Laurel responded

We're glad to hear that your visit went so well and Marcus was there to provide you with such exceptional service! We hope you can visit Easterns Automotive Group of Laurel again in the not so distant future. Until then, have a great day.

October 29, 2015

It was a good way to get a smile on my face😆 I walked in not knowing I would walk out with a car I would like! I didn't even know I would walk out with keys! Juan Telles did a good job at keepin More

by Hottesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Vinny Vannavong
Nov 03, 2015 -

Easterns Automotive Group of Laurel responded

Thank you, Hottesha! We appreciate you taking the time to tell us that you are a happy customer. We are glad Juan could help make the buying a little warmer. Please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well!

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