
EchoPark Automotive Baltimore
Baltimore, MD

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2,779 Reviews of EchoPark Automotive Baltimore
Everyone we met at the dealership was very friendly and helpful. Russ was our point of contact and, with every step of the car buying process, he was honest, responsive, and very open. We never felt the helpful. Russ was our point of contact and, with every step of the car buying process, he was honest, responsive, and very open. We never felt the aggressiveness that you find with other dealers, and never felt they were being pushy. I would definitely recommend this dealership to anyone looking. We drove almost 2 hours to get there, and do not regret a single minute. We would absolutely make the long trip back, even for an oil change! Many thanks to the team, we enjoyed our day with you. More
I like this dealership because the sales associates were very patience and very informative. They didnt try to rip me off they were honest on what i could afford and all the staff were frindly and welcolmin very patience and very informative. They didnt try to rip me off they were honest on what i could afford and all the staff were frindly and welcolming More
All of the staff was very pleasant and polite to me. When I informed them that I could not afford the First Price Quote they gave me, they kept give me price quotes until we found one that was reasonabl When I informed them that I could not afford the First Price Quote they gave me, they kept give me price quotes until we found one that was reasonable and affordable for me, For that reason and the fact that the staff customer service skills was excellant I would come back for my next car and I would highly recommend this Dealership to my friends and Family. More
My daughter and I very much enjoyed working with Miro. He was very helpful, courteous, and responsive to our needs. We would definetly buy another car from Carbiz. He was very helpful, courteous, and responsive to our needs. We would definetly buy another car from Carbiz. More
My experience with Carbiz was excellent. I always saw the advertisements for this car dealer but never thought I would actually do business here. From the moment I walked in the showroom, I was impressed. Th advertisements for this car dealer but never thought I would actually do business here. From the moment I walked in the showroom, I was impressed. These days good customer service is so hard to find but, if you go to Carbiz you will definetly be pleased. Everyone was so friendly making sure that I was being helped, the building was clean and very inviting and the staff were very professional. My salesman was Myron Boyd and he helped me all the way. In the past, I always felt like salespeople would hound me and just try to sell me anything but in this case, it was just the opposite. Myron was very nice, patient and honest. Myron not only listened to what I wanted but, he made sure that I received what I wanted. I felt really good about my sale and I would recommend Carbiz to everyone! More
I had a warm and friendly service from all I interacted with when I came to buy my car. Brian was also very helpful in eventually getting me to buy from Carbiz during a period of about 3 months interactio with when I came to buy my car. Brian was also very helpful in eventually getting me to buy from Carbiz during a period of about 3 months interaction over the web and Matt closed the deal wonderfully! More
This is my second experience at car biz and I can say my first one was good but my second experience was great I would like to thank the staff for helping me to find a great car at a awesome price it looks first one was good but my second experience was great I would like to thank the staff for helping me to find a great car at a awesome price it looks to me like car biz is moving in the right direction More
Overall, very pleased with the car buying experience at Carbiz in Maryland. They excelled in non-pressure sales, by professional and courteous employees, whom were also extremely personable and down to ear Carbiz in Maryland. They excelled in non-pressure sales, by professional and courteous employees, whom were also extremely personable and down to earth. After, having less than pleasant experiences at other dealers, I decided to show up to carbiz unannounced - as a means to check out the vehicle before any 'customer detailing' had been done. The vehicle was immaculate, inside and out - having water on it from being recently washed. Was this because someone else came to look at it? Or because I sent the dealer an email the night before only asking if it was still available? I'll never know, but if the latter was the case, than it's a testament to how on the ball the dealership is for getting vehicles sold. On day one, we couldn't reach a deal on a used car and as I was ready to leave, Matt called over Brian Schriver, the sales manager, to talk things over with us. It was nice to know they recognized I drove a decent ways to check out the vehicle and wanted to still make a deal happen. Some places say, even if a deal doesn't happen, we all leave as friends - at Carbiz, it's true - Matt texted me a few minutes after I left and recommended a nice place to grab lunch as I was unfamiliar with the area. Later that night, I received a phone call from Brian, and we talked for a few minutes and over the phone negotiated a deal I felt we both thought was fair. Sunday morning, it took but a few hours and I was out the door with a new (to me) vehicle. Gregg Smith helped expedite the financing and capped off smooth car buying experience. Thanks to all. More
I have given this ratings because Martin was very frthgbcfiendly and informative. He made sure the found the best possible car for my budget. I wish I could have gotten a better price, but unfortunat frthgbcfiendly and informative. He made sure the found the best possible car for my budget. I wish I could have gotten a better price, but unfortunately my credit wouldnt allow it. More
I was on the lot no more than 5 minutes and I was greeted with a friendly greeting by Mr. Raymond Allen. He was very helpful, honest and he worked diligently to get me in the car that I wanted. I left Carb with a friendly greeting by Mr. Raymond Allen. He was very helpful, honest and he worked diligently to get me in the car that I wanted. I left Carbiz a very happy man. Thanks to everyone at Carbiz who made my car purchase a great success. James More