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Eckert Hyundai

Denton, TX

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265 Reviews
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4011 S Interstate 35

Denton, TX

76210

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Showing 265 reviews

December 21, 2023

Eckert Hyundai damaged my steering wheel, lost one of my lock nuts, and PREFORMED SERVICE ON MY VEHICLE I DID NOT APPROVE (which was a tire not covered under my plan). I made an appointment informing them I More

by Preston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 28, 2023 -

Eckert Hyundai responded

Mr Duff, thank you for taking the time to leave a review. During your repair you informed your service advisor that you needed to leave to go to another appointment. We oblige this request with your understanding that we were still waiting for the approval of the tire replacement per your service contract. You stated you understood and provided us with your card information for any costs associated with the repair. Unfortunately, your service contract only approved one tire replacement leaving the second tire your financial responsibility. We did offer to provide the lock nut free of charge plus a compromise to your tire replacement which you declined. We value all of our customers and try to provide the best customer service experience. Unfortunately, we do not have any control over what service contracts approve or deny. Drive safe and we wish you a joyous holiday!

October 30, 2023

We puchased our beautiful Cadellac hat Eckert. It was a professional and fair transaction. These folks are honest and have integrity. More

by charles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hung
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

I suggest that you do NOT put a deposit down on any vehicle. You will definitely NOT receive it back!! I placed a required deposit of $1,000 to hold a Palisade in transit, but found a better deal somew More

by Stacey
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
N/A
October 23, 2022

Incompetent and dishonest to say the least - they will offer to bribe you do take your truthful reviews down and not follow through. They also went through my wife’s dash cam and removed all evidence vid More

by BMCADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Hume,
March 18, 2022

STAY AWAY! This place is extremely dishonest. I took my car in when Hyundai issued a recall/service campaign, and the check engine light has been on ever since More

by Justinl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan Hulme
February 19, 2022

Matt Garretson was a dream of a car sales guy - so knowledgeable, personable, and non-pushy. He didn’t try to upsale, smooth talk or talk down other cars or dealers. Go to Eckert, ask for Matt and hav More

by Frodo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Barham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Garrettson
January 05, 2022

Lindsey Woods is a total dream to work with! She was straight forward, honest, and very personable. I enjoyed working with her to purchase our new (to us) vehicle. Highly recommend working with her! Tha More

by savymiller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Woods
September 23, 2021

Went to Eckert Hyundai and bought my 2022 Palasade I absolutely love it. Lindsey was great and the finance guy. There was no pressure to buy all the extra warranties and that is what I hate about buying More

by melindabuchenau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

Great deal on the Lexus LS460 that I purchased from Eckert. The guy leaving the review on the same car lost out on a great deal as this LS was priced $4,000 less than any other that I was able to find More

by James T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Barham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Mike
April 22, 2021

They quoted me on a lexus LS claiming the NADA on the vehicle was 38,900 when it was really 34,500 when i went and searched it myself. Slime ball moves at this dealership is seems like. More

by pmoore1038
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Pritz, Mr. Eckert
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