My wife and I were on a 2 week vacation from home in Western Washington looping through Utah and western Colorado camping in National Parks along the way when our 2007 Silverado 3500HD broke down inside the Colorado National Monument. We managed to have it towed out of the Park to the Ed Bozarth Chevy dealership in Grand Junction on a Friday afternoon. Everyone in the service area was very helpful and an initial diagnosis was promising. The obviously failed switches were not the whole problem so a loaner car was procured for the evening and some tips on hotel accommodations were given by the staff. The next day (Sat) an abraded, burned and shorted bundle of wiring was found that had caused some further component damage. The vehicle would not be running by Saturday close of business so the use of the loaned car was extended thru the weekend, and we proceeded to go touristic for Sunday and Monday. Upon our return the BCM module was considered to be damaged but the staff didn't want to replace expensive parts without knowing there was not other damage that would blow that module as soon as it was installed. We were given the same loaner car at a very good rental rate as we had to be in Utah for a couple of days starting on Tuesday. The wiring problems were solved by Wednesday, the truck put back together by Thursday and ready to roll for us on the following Monday when we could return. All this time the truck was in the service bay with a large camper in the bed, the techs took care to keep that unit plugged to 110v service to keep our refrigerated food from spoiling. The repair cost was quite acceptable, the service was exceptionally professional and accommodating, Kudos to Ben Truit and his team, especially our tech Jim (grumpy).
Thanks a lot we made it home without further problems.