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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,479 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 08, 2021
This dealership will pull out all of the shady tricks.
Did classic bait and switch on me. Also, adding 5K for market adjustment and mandatory accessory fees. They'll say the car is there, it isn't. They'l
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by CSHADER
Employees Worked With
November 25, 2021
I worked with Daniel Nino to purchase a 2022 Honda CRV
EXL. As I have learned over the past 10 days- buying a car at this time can be a pain the in you-know-what. Daniel was professional, kind and an ov
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by Lefty418
November 24, 2021
Great customer service and friendly staff at this
dealership. Daniel Nino and the staff was willing to work with our tight budget and satisfy our needs. Thank you!
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by Jg8
Employees Worked With
Dealership Inventory (151 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Express Service
- Free WiFi
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Shuttle Service
- Television
- Valet Parking
- Vending Machines
- Customer Education Programs
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Television
- Valet Parking
- Vending Machines
