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Capital City Subaru

Concord, NH

not yet
rated
48 Reviews

150 Manchester St.

Concord, NH

03301

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48 Reviews of Capital City Subaru

March 13, 2024

I purchased a 2011 Subaru Outback from Capital City Subaru on 12/31/23. I needed a vehicle right away as my Volvo needed yet more expensive repairs. I spoke with Brett Cushing, Sales Consultant. More

by Tammy Martin
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Brett Cushing, Shawn Ramos Sr.
August 16, 2023

If they were looking to win and award for worst customer service then give them a trophy. More

by Cardinal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Fichera
July 14, 2023

Just bought our 5th Outback. Great dealer and excellent service department. Bri is the best; Jim and Josh in service are terrific. Highly recommend. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bri, Josh, Jim
November 19, 2022

Just purchased at 2020 Outback XT Onyx and can't say enough good things about all of the staff here at Capital city Subaru. From the sales rep colby to the used car manager Shawn and the business manage More

by VINNIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby, Shawn, Al
December 01, 2021

We all know times are tough with the new vehicle shortages. Ed Reilly Subaru was very accommodating when helping me purchase my new Subaru. They walked me through every step and contacted me during More

by Zlaplant33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zakk, Bri, Al
Dec 02, 2021 -

Capital City Subaru responded

Thank you for sharing your experience! It means a lot to hear that our team provided you with such excellent service and we'll be sure to pass along your kind comments to everyone who was involved with your purchase. Thanks for trusting Ed Reilly Subaru with your business. We hope you'll be visiting us again in the future!

May 25, 2021

The trip started out as "just looking" and ended up as a purchase day! Mainly because of the sales staff and also because of the products being presented. I had heard good things about this dealership and More

by owls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma McNeil
May 26, 2021 -

Capital City Subaru responded

We are so happy to hear that you are loving your new car! Thanks for taking a chance on us here at Ed Reilly Subaru!

February 27, 2021

I had a wonderful experience when trading in my first leased Subaru with Ed Reilly. The sales team was friendly, not pushy and very efficient. The financial piece took no time and I in an out in a litt More

by FMNZN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emma McNeil
Mar 01, 2021 -

Capital City Subaru responded

We can't thank you enough for your kind review! We're so happy that our team provided you with a 5-star experience! We look forward to working with you again at Ed Reilly Subaru!

July 19, 2020

Purchasing a Subaru Impreza As a Subaru owner since the 1980's, what I look for is transparency and attention to straightforward discussion instead of game-playing about price or More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel was the person who shepherded all aspects.
Jul 20, 2020 -

Capital City Subaru responded

Hi Nancy! This review made our day! We're so lucky to have a loyal Subaru customer like you! We're so happy to hear that Mel took the time to find the right car for you! We look forward to seeing you at Ed Reilly Subaru next time! Enjoy!

June 25, 2020

It was so easy! This dealership made the sales process so easy. They gave me the most money for my car that I traded. They guided me in understanding what vehicle w More

by Mridge322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emma, Derek, Tim, Al
Jun 26, 2020 -

Capital City Subaru responded

Thank you for choosing Ed Reilly Subaru, we appreciate your positive feedback! We're so happy to hear that Al and Derek were able to help you throughout the sales process.

April 24, 2020

This dealership deserves a 10 Star rating I have never owned a Subaru and the Forester is destined to be beyond expectations. I haven't been this excited about owning a vehicle since my first More

by Marilyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel, Zack, Tim, Alan,Kevin
Apr 27, 2020 -

Capital City Subaru responded

Hello Marilyn, welcome to the Subaru family! We are so pleased that you're enjoying your new Forester and we look forward to seeing you again in the future.

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