Edd Rogers Chevy Buick

make you pay for warranty work-- and do not fix the issue To truly rate these people there should be negative stars Just getting and appointment at this place was horrible. 3 times I tried calling them on To truly rate these people there should be negative stars Just getting and appointment at this place was horrible. 3 times I tried calling them only to get transferred to a phone that just rings. I had to actually go to the dealership service department to schedule my truck in for maintenance. Picking up my truck was horrible NO one would wait on me and when they did they told me to go in the back room where 7 or eight people were back there just talking and laughing I ask where me service manager was they just said they do not know. SO I had to go find my truck look it over and drive it around front. Then went in to get other set of keys that I left, and I have to PAY for warranty work. Oh and the terrible loaner they gave me had 187,000 miles on it and should not be on the road, I was scared to drive above 50 mph. Then week later I have the same problem that it was in this HORRIBLE dealership for, SO all that AND they did not fix the problem. My truck is currently in a real Dealership at the Wilson County Chevy dealership in Lebanon TN for the exact same problem, At least here I was treated as a Chevy owner should be, with respect. SO this horrible Edd Rogers should NOT be a Chevy dealership. I would like the $240.00 I paid for them to fix my truck, WHICH THEY DID NOT, refunded. I would not EVER take anything to these unprofessional and disrespectful people. More

Bad Deal We bought a vehicle from this dealership it's only been a month. 3 days before the month was up the check engine light is on and the transmission is s We bought a vehicle from this dealership it's only been a month. 3 days before the month was up the check engine light is on and the transmission is screwed. Based on my research this is a known issue with the Pontiac torrents. GM is well aware of this problem as is the main reason why they no longer make those cars. My father in law was with us and he had driven the car prior to us coming to look at it. The sales person assured us the vehicle had been looked at and checked over. He Lied! When the light came on I checked the basic things like oil etc...the oil was bone dry! Nothing had been checked! Unfortunately for us there is no recovery under the lemon law. I'm consulting a lawyer. There are forums after forums dedicated to the problems with this car. No wonder the dealership gave us a good price. Never again! More