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Eden Prairie Nissan - Service Center

4.9

298 Lifetime Service Reviews

12790 Plaza Dr, Eden Prairie, Minnesota 55344

298 Reviews of Eden Prairie Nissan - Service Center

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September 21, 2018

"Nice job!"

- JB

Great service- thank you for being on top of your game and providing a painless experience, making quick work of this repair and providing detailed, prompt updates along the way.

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Yes
Employees Worked With
Dave in service
September 20, 2018

"Very accommodating "

- MinnGolfNut

I couldn’t get an appointment w my dealership for an oil change and Eden Prairie Nissan answered immediately and was able to get me in the same day at the time I needed. This was for my Honda Acciord! (I also have a 2015 Nissan Altima) A++

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Yes
Employees Worked With
Phil Trovato
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 20, 2018

"Excellent Service"

- Ellen

Steve Markgraf was extremely accomodating and extremely professional. He made sure that the crystaline fusion was applied correctly to the windshield in my car and then informed me that I would be receiving the additional application packages in the mail to maintain the protection. He thoughly went over all of the inspections that were made during the oil change and tire rotation. Jay Caughey was helpful also.

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Yes
Employees Worked With
Steve Markgraf
September 20, 2018

"Service department does a great job!"

- Mike Graves

David my service advisor did an outstanding job keeping me posted as the service tech tested and diagnosed my cars needs. Then he reported back the findings and gave me options on repairs with no pressure to up sell service. They completed the service I requested quickly, and had me on my way.

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Yes
Employees Worked With
David
September 20, 2018

"Great Service"

- Emj

I brought my vehicle in to get an oil change and tire rotation, I didn’t realize the tire rotation wasn’t included. Steve Furst was an amazing help, not only did he provide great service but he gave me the tire rotation on the house! 10/10 would recommend!

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Yes
Employees Worked With
Steve Furst
September 14, 2018

"Honest, timely and friendly service"

- jojoman0703

I've had my 2016 Nissan Murano for two years and brought it to the EP dealership for all oil changes and tire rotations. They have recommended other services but I have never felt pressured. When they quote a wait time, they are very accurate. Bonus: they accept Apple Pay.

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Yes
Employees Worked With
David - service advisor
September 14, 2018

"Fast and friendly"

- FGO2Go

Everyone was very helpful. From the online chat to set up my appt. to the service person told me my car was done. Really easy.

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Yes
Employees Worked With
Rochelle
September 13, 2018

"Fluids and Air Filter"

- Jim

Made an appointment the day before Pulled into the service center and was Greeted by Shannon. Shannon gave me a quote for the Brake Fluid change, air filter, and cabin filter. Decided to get the first two done and the cabin filter at a later date. Was told it would be about an hour give or take. Shannon came and got me in the the nice waiting area. Paid my bill, and left.

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Yes
Employees Worked With
Shannon
September 13, 2018

"Great Service"

- Sandy from OR

Mid-afternoon I drove in--and was on a test/diagnosis drive almost immediately. The problem was solved in about an hour and a half: rear wheel bearing had to be replaced! They did so--and I was on my way! Very, very efficient!

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Yes
Employees Worked With
Shannon Rose.
September 10, 2018

"excellent service"

- lanewood

I had excellent service and all the service representatives were knowledgeable and very nice. The representative gave me different brands of tires I needed and explained all the maintenance they did.

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Yes
Employees Worked With
Steven Furst
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