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Eden Prairie Nissan - Service Center

4.9

341 Lifetime Service Reviews

12790 Plaza Dr, Eden Prairie, Minnesota 55344

343 Reviews of Eden Prairie Nissan - Service Center

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January 22, 2019

"The staff was helpful and explained about the car work."

- Ryan 07

The service technician was helpful and explained everything to me. I had a couple questions and he answered them for me. I was able to schedule an appointment right away that fit my schedule.

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Recommend Dealer
Yes
Employees Worked With
Steve F.
January 22, 2019

"Service Help"

- acourtep

Check engine light was not going out on my Murano so took it in to have it checked out. Steve had technician check out codes and reset ECM. No charge and a free car wash - how can you beat that!

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Yes
Employees Worked With
Steve Furst
January 19, 2019

"Service"

- Rogue

John was great! Very helpful and so accommodating!! My first tine to EP Nissan - Got in right away & was done with in 2hours. Very friendly and welcoming ! Loved the car wash too !!!!

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Yes
Employees Worked With
John -service advisor
January 18, 2019

"Great followup!"

- Mike K

I had new tires put on my Sentra and about a week later my tire pressure warning message started showing. I took it back in and they checked everything over. One of the tires was low so they tested it to make sure there was nothing wrong with the installation. No issues were found. They got the tire to the correct pressure and I as on my way.

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Yes
Employees Worked With
John Wieser
January 15, 2019

"Great Experience! Everyone was very helpful!!"

- jim2425

I had a wonderful experience at Eden Prairie Nissan. Had some work on on our 2014 Pathfinder, new brakes and some new modeling on our vehicle. The entire staff was really good to deal with!!

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Yes
Employees Worked With
Max Schellhaas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 11, 2019

"Good experience from beginning to end"

- Susan224

Steve, my service advisor was great to work with. He explained everything well along the way and made sure I understood everything. His estimate on time to complete service was accurate. I'll continue to have my car serviced here.

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Yes
Employees Worked With
Steve P.
January 07, 2019

"Good service, quoted time accurate, inspection complete?"

- jojoman0703

I had an oil change, tire rotation and a wheel bearing repair done. I was disappointed that on the inspection, they did not mention that I have a headlight out. I have known it was out for a couple weeks but it got a greek checkmark under the inspection. This makes me question if they really do an inspection at all. What else is skipped or missed?

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Yes
Employees Worked With
David - service tech
January 01, 2019

"Service appointment"

- Susie

Got in same day for an oil change and was pleased with the service again. Car wash was down, disappointment to me this time, otherwise very pleased with the service.

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Yes
Employees Worked With
Phil Trovato
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 29, 2018

"Great all around "

- Walt0357

John at the service center was professional and courteous. He went over my tires/brakes with me and explained how to tell when they need replacing. My oil change and tire rotation was finished quickly and John was extremely helpful.

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Recommend Dealer
Yes
Employees Worked With
John service center
December 28, 2018

"Cable"

- Juke 14

Looked at the cable connection to the port for charging the phone while the radio is playing...wasn't working or needed to be put in multiple times....also said the battery is low and needs to be replaced

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Yes
Employees Worked With
David Reid
1
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