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Eden Prairie Nissan - Service Center

4.9

317 Lifetime Service Reviews

12790 Plaza Dr, Eden Prairie, Minnesota 55344

317 Reviews of Eden Prairie Nissan - Service Center

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November 11, 2018

"good service"

- chicagringita

my vehicle was serviced in a timely manor, the service bay was clean and the waiting area was adequate. technician very polite and helpful. will bring my car here for future service needs.

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Yes
Employees Worked With
November 11, 2018

"Great personal service"

- Jtelvis

The service person was very helpful and personable. Helped with all of my questions. Went out of his way to make sure I was satisfied.

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Yes
Employees Worked With
Max Schellhaas
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 10, 2018

"Excellent and professional service. Comfortable waiting area"

- Susan Druskin

Service representative explained all service options completely and work was completed in the time frame that I was given. Very good overall experience! Work was completed in the promised time.

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Yes
Employees Worked With
John Wieser
November 09, 2018

"Excellent"

- Rogue

Knowledgeable, efficient. Very clean dealership. Wish I had bought my car @ EP. Certainly will my next one. I don't think you should have to type 25 words in this box in order to submit an excellent review.

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Yes
Employees Worked With
David Reid
November 03, 2018

"Another happy customer. "

- Roger H.

Friendly, Helpful, Caring, Knowledgeable and accommodating. David did a great job advising me on the procedure. I was given a loaner to use to conduct my business while they preformed the work of the recall. Thanks to Eden Prairie Nissan. Roger

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Yes
Employees Worked With
David Estepp
November 03, 2018

"Good service"

- LoveNissan

Very friendly service and professional mechanics. Steve Furst is great. Make sure I was informed of what needs to be done and kept me up to date.

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Yes
Employees Worked With
Steve Furst in service
October 26, 2018

"Great working with Shannon Rose!"

- Staci

I came in for a routine oil change. They noticed some additional service items that needed care which required a substantially longer visit. Shannon more than took care of me - arranged for me to get to work on time still and to have the repairs completed quickly (in the timeframe I needed in order to fit picking up my car later that day into my schedule). She was very respectful and LISTENED to my concerns. I could tell she cared about me as a customer and it was evident by her actions. Car is running well! 5 stars!

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Yes
Employees Worked With
Shannon Rose
October 25, 2018

"To the point"

- rjmullen448@comcast.net

Had to wait a little but it was worth it. The service department analized what my car needed and what could wait for another time. Thank you Michelle for the great customer service and fair pricing

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Yes
Employees Worked With
Michelle Schutz
October 25, 2018

"Dave was very helpful, addressed all matters"

- Mark J Karon

The service department personnel are great. They go out of their way to assist in addressing all concerns and issues. The vehicle itself is not so good and has had numerous issues and problems.

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Yes
Employees Worked With
Shannon Rose, Dave Estepp
October 21, 2018

"Oil change & tire rotation PLUS help with Apple Car"

- Mariek

John and Heather were fantastic! John was great at getting me what I needed and to Heather. Heather had great techy knowledge. Very enjoyable visit.

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Yes
Employees Worked With
Heather Swantek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : John in service
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