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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

October 08, 2019

Great Service providers! Scott checked to make sure I wasn't redundant on any services since I had service work done two weeks before, as I had intended to take a vacation. It More

by CASSMARLOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Oct 08, 2019 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to write this review. We are pleased to hear that Scott was able to provide an efficient and overall positive experience. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 07, 2019

Positive experience Honest, no pressure, yet want your business. Willing to provide information on other dealers costs, vehicle history. Proactive about vehicle options. More

by STUGRIFFAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mose Williams
Oct 07, 2019 -

Edwards Chevrolet Downtown responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 07, 2019

All bisiness , fast , friendly , satifactary service I was happy with the time and work that the dealer done on my car and i will recommend this dealership to anyone that want their car repaired right . More

by H.HAYNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Oct 07, 2019 -

Edwards Chevrolet Downtown responded

Thank you for taking time to leave this great review and high star rating. Your complete satisfaction is extremely important to us and we look forward to your next visit. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 07, 2019

Lazy Service Department I have bought 2 trucks from Edwards and I took my truck to them to fix the power steering they told me there was nothing wrong I have drove the truck More

by JMCCAIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendell Gover, Terrance Wray
Oct 07, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. ~Mary Kay Graham, Customer Relations Manage

October 04, 2019

Great experience...Love shopping at Edwards cherolet Great team of Service and Experience. I feel trusted in the salesman ,Don Kyle, to sale me a vehicle that fits the needs of my family. He has sold me More

by SLFSAM06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Don Lyles
Oct 07, 2019 -

Edwards Chevrolet Downtown responded

It was a pleasure to read about your car-buying experience at Edwards Chevrolet. Congratulations on your new vehicle again! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Don provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Marty Phillips, General Manager, 205.716.3323

October 03, 2019

Buying a car Very good salesman. Very helpful n honest. Explain to me everything about the vehicle. Just an overall fantastic experience. The salesman Jonthan Ho More

by DORIS.DAVIS18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Scott Mckee
Oct 03, 2019 -

Edwards Chevrolet Downtown responded

Thank you for the kind words! We couldn't be happier that you had fantastic experience here at our dealership and that Jonathan was there to provide you with such exceptional service. Thank you again and congratulations on your new car. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 02, 2019

Super job Jeff and Wade were great. Communication exceptional. Made my experience easy..work finished ahead of schedule. Helped me manage my time expectations More

by Bob B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff S, Wade Ferguson
Oct 03, 2019 -

Edwards Chevrolet Downtown responded

Thank you very much for your feedback. We are glad that Jeff and Wade made your visit exceptional. If there’s anything else you need, please don’t hesitate to reach out. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 02, 2019

Great Service and Servicemen Mr. Mckee was very helpful, and made my car service experience a good encounter with Edward Chevrolet. I would refer Mr. Mckee and Edward Chevrolet to More

by Hopson Sr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Oct 03, 2019 -

Edwards Chevrolet Downtown responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Scott and our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 01, 2019

Good service and timely. Good service. Nothing else to add. Good service. Timely. Good service and timely. Nothing else to add. Good service and timely. Good service and More

by Regmur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Oct 02, 2019 -

Edwards Chevrolet Downtown responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Marty Phillips, General Manager, 205.716.3323

October 01, 2019

Co l-signer Is was a co-signed, so I did not deal with anyone but Brandon. He met me halfway to sign all of the paper work. My brother is very happy with his new More

by LILANNIE65
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon., Scott Rackstraw
Oct 02, 2019 -

Edwards Chevrolet Downtown responded

Thank you very much for your review. Congratulations on your Chevy Traxx. We are glad to hear that Brandon was able to help you. We look forward to working with you again. Sincerely, Marty Phillips, General Manager, 205.716.3323

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