Elk Grove Dodge Chrysler Jeep Ram

There's a reason I drove all the way from Lafayette and that would be Jeremy! I was looking for a Jeeep for my son, Joshua. I filled out a USAA dealer look up and Elk Grove Dodge was one of 5 that popped u that would be Jeremy! I was looking for a Jeeep for my son, Joshua. I filled out a USAA dealer look up and Elk Grove Dodge was one of 5 that popped up on my screen. The word went out, I'm looking for a car. Jeremy replied via email within the 1st hour. He called me by phone within 2 hours. Of the other 4 dealers, one replied 2 days later and the other 3 still (10 days later) have not gotten back to me. When asked why I should buy a car from him, he simply directed me to a dealer/salesman rating web site and asked me to look at his ratings. Mostly "5s" and rave reviews. Anyway, today I told Jeremy I would need to leave at 1 pm for personal reasons and he did his best to accomodate us. He focused exactly on what we wanted and didn't try to upsell us on a higher end model. If I had to mark down on anything, I would have to say he had quoted me $3,500 worth of rebates on the phone but it turned out to only be $2,000 available rebates when all was said and done. In his defense, he did a fine job working to get us a reasonable value for our trade in. Unlike several other car buying experiences I've had in the past, I felt like I was treated fairly, with respect and I would absolutely buy another car from this professional "go-getter"! More

This is a Great Dealership!!No Realy Let me tell you about my new car buying.First on 7/6/12 me and the wife went to carmax got a good apprisal for my car,But once we told them we could not find a car t about my new car buying.First on 7/6/12 me and the wife went to carmax got a good apprisal for my car,But once we told them we could not find a car that would work for us,we were treated BAD. BUT HERE'S THE GOOD NEWS,got home with the wife,now mind you it was a HOT day so the wife was tired anyway i picked up the Bee saw a ad from ELKGROVE JEEP picked up the phone and called. Cory Long answered i told him how much carmax offered and what had happened, He told me to hold on, then his Boss Steve Coopersmith got on the phone and Asured me that i would get my trade-in vaule.And not only that but the Right price on the Jeep i wanted. GUESS WHAT HHAPPENEDD WHEN I GOT THEIR FROMM ORANGEVALE????? YOU GUESSED IT Cory and Steve lived up to their word,Not only did they give me my trad-in vaule they gave me a great price,SO IF YOU WANT A DEALERSHIP THAT LIVES UP TO THEIR WORD AND STILL TREAT YOUR CAR AS A VERY IMPORANT INVESTMENT AND YOU AS WELL THEN I ADVISE YOU TO GO TO ELKGROVE JEEP,DODGE More

I had called ahead and spokent to Stanley and he was very helpful in finding out my car of choice was on special for Memorial Day. I drove up from Fresno. Stanley knew I wanted the car and didnt try to sell helpful in finding out my car of choice was on special for Memorial Day. I drove up from Fresno. Stanley knew I wanted the car and didnt try to sell me the more expensive models. He brought it right out when I got there. He was very helpful throughout the process. I absolutely love my car and had a great experience at Elk Grove Chrysler Dodge Jeep. More

I had been researching the Chrysler 300's for two months, and visited 4 dealorships prior to meeting Mr. Macias at Elk Grove Dodge,Chrysler, Jeep. Over the phone; I live 1.5 hours from Elk Grove, I discusse and visited 4 dealorships prior to meeting Mr. Macias at Elk Grove Dodge,Chrysler, Jeep. Over the phone; I live 1.5 hours from Elk Grove, I discussed with Victor what I was looking for specifically in the car, specifics on down payments and the terms of my financing and a list of vehicles I wished to look at once I met up with him at the showroom. It was important to me that Victor understood that I was coming from a long distance and needed some assurance that we were both on the same page. Victor took my information, and called me back 10 minutes later with 4 possible cars to preview that met the terms that I had set for myself. We met up at the dealorship this past weekend, Victor took the time to show me the cars selected and then we sat down for the sale. I was expecting the back and forth, agonizing 4 hours in the chair. Not here folks, Victor had the details and terms we had discussed over the phone, set up and ready to review. I was very impressed by this, and he, Victor, delivered everything he said he would do. He even turned me on to this cool little burger and rib shack hidden in one of the Lasher Group buildings. This is my first new car in 11 years, and the experience in Elk Grove was pleasantly suprising. I would recommed to anyone to visit this dealorship, evan if you just have questions on a vehicle. Ask for Victor Macias, he will find the car you're looking for. Thanks again, Chris Finton More

Friendly interaction; no pressure; It was a lengthy process to get paperwork done, due to the busy nature of the finance manager, even though a cash deal. Only negative was that dealership put half tan process to get paperwork done, due to the busy nature of the finance manager, even though a cash deal. Only negative was that dealership put half tank of gas in new vehicle. For $44,000, I would have thought that a full tank of fuel was in order. More

I Had a great experience. Victor helped me out over the phone and did his best to make sure I got what I wanted. He will be having a repeat customer. phone and did his best to make sure I got what I wanted. He will be having a repeat customer. More

This is our 3rd purchase from Elk Grove Dodge and have had nothing but excellant service. We would recommend them to anyone who asks. We are impressed with thier knowledge, customer service, and speed o had nothing but excellant service. We would recommend them to anyone who asks. We are impressed with thier knowledge, customer service, and speed of getting through the process. More

Richard went above and beyond what I was expecting in my car buying experience. Though it was Sunday and we were an hour late, he still was very patient and went out of his way to make our whole experience car buying experience. Though it was Sunday and we were an hour late, he still was very patient and went out of his way to make our whole experience very enjoyable, even bringing our two young grandchildren chips and cookies to help them enjoy it as well. I would highly recommend Richard and the whole dealership to my friends and family. More

I was also very pleased with our sales associate Cory Long and his team. Very professional! They were very patient and took the time to go over every detail and possible options to make it happen! I Long and his team. Very professional! They were very patient and took the time to go over every detail and possible options to make it happen! I felt very comfortable with them and that made this whole purchasing experience very satisfying. I would definitely come back and recommend their business ! More

My overall experience with Elkgove dodge,chrysler, jeep was outstanding. This was the best experience I've ever had with a dealerships. I like to say thank you to MR. STANLEY SIMPSON. To anyone who's looki was outstanding. This was the best experience I've ever had with a dealerships. I like to say thank you to MR. STANLEY SIMPSON. To anyone who's looking for a car or truck this is the man to see. Your customer service was above and beyond. I love my truck and the color (Sagebrush Pearl). Thanks for that easy friendly service at Elkgove dodge chrysler jeep. More