Elk Grove Toyota

Oil change Misunderstanding on an oil change, anti -tampering seal on oil drain plug. No one informed me of this practice of your dealership. When i took my ca Misunderstanding on an oil change, anti -tampering seal on oil drain plug. No one informed me of this practice of your dealership. When i took my car to another Toyota dealers, they would not change my oil, in fear that they would be blamed for stripping the thread on the oilpan drain plug. Had n oil change coupon for 19.00, your supervisor wouldn't give me the same deal! If i had known i could have explained to other dealer. More

Major Service Required I have had nothing but great service experiences with the Toyota team since I purchased my 2014 FJ Cruiser at Elk Grove Toyota. I recently had to t I have had nothing but great service experiences with the Toyota team since I purchased my 2014 FJ Cruiser at Elk Grove Toyota. I recently had to take my rig in for a major service and as usual - I got that red carpet treatment. I had a lot of work required on my FJ and so my vehicle spent the night at Toyota. Fred Daniels (long term employee and fellow FJ owner) and Brian Chase took care of my rig and did a stellar job. It honestly felt like a team effort as we worked through a few things and my FJ is on beast mode once again. Specials shout out to my dudes - Andy Tran and Michael "Mikey" Lau. All around - great crew! More

GREAT EXPERIENCE EVERY TIME Each time I bring my car in for service the tax are very professional and knowledgeable about my car and what it needs. They also are knowledgeable ab Each time I bring my car in for service the tax are very professional and knowledgeable about my car and what it needs. They also are knowledgeable about sales and product for your car and keep you well updated if you decide to wait while your car is serviced. More

Great Toyota dealer Great service and great customer service. I came for a safety recall, and they did it with timely manner and good service. I am feeling satisfied. Great service and great customer service. I came for a safety recall, and they did it with timely manner and good service. I am feeling satisfied. More

Great service! Excellent and thorough. Great diagnostics and very accommodating. Five stars all the way around. They even offer a shuttle to and from if you need it. Excellent and thorough. Great diagnostics and very accommodating. Five stars all the way around. They even offer a shuttle to and from if you need it. More

Outstanding Service Adrian, the service advisor did an outstanding job on my Highlander! My past experience with Elk Grove Toyota always goes above and beyond! The staff Adrian, the service advisor did an outstanding job on my Highlander! My past experience with Elk Grove Toyota always goes above and beyond! The staff at Elk Grove Toyota are are always professional. More

Quick and competent. I have done all my car maintenance at Elk Grove Toyota and will continue to do so. They are always efficient, friendly, and ready to give advice. I have done all my car maintenance at Elk Grove Toyota and will continue to do so. They are always efficient, friendly, and ready to give advice. More

Customer service Service provided by these gentleman exceeded my expectations. I didn’t have appointment, and still I was able to get my vehicle services within and ho Service provided by these gentleman exceeded my expectations. I didn’t have appointment, and still I was able to get my vehicle services within and hour. More

Could of been better The service person who assisted me was a great help! Was able to get my car in for a full system flush the following day eventhough I didn’t have an a The service person who assisted me was a great help! Was able to get my car in for a full system flush the following day eventhough I didn’t have an appointment for it since I was originally there to get an Oil Change but he had informed me I would of be wasting money by paying for the oil change if I was plannig to do the system flush in a couple weeks so I decided to just leave the car over night so they could get to doing the full system flush the next morning. My biggest issue was when I came to pick up my car and get the keys from the cashier’s I paid for the service that got done to my car. Then once I paid they informed me someone will be coming to bring my car out yet noone ever did/could since they had gave me the keys to my car. So I was waiting 20 minutes for someone to bring my car out to the front and nothing. I had went back to the cashier’s desk after 10 minutes of waiting and the lady working the desk said Oh they should be soon they probably just parked my car far away yet I still had the keys to the car. More

New Michelin Tires - Price-Mached to Costco Elk Grove Toyota price-matched my recent purchase of muchelin tires to Costco's sale price and put me in a free rental car during installation. I'm de Elk Grove Toyota price-matched my recent purchase of muchelin tires to Costco's sale price and put me in a free rental car during installation. I'm definitely a happy customer!! More