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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,293 Reviews

1,293 Reviews of Elk Grove Toyota - Service Center

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April 15, 2024

Great work. Easy. Nice workers. Cozy waiting room. My go to to get my car fix. More

by JDMsquared
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Elk Grove Toyota. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

April 12, 2024

convenient location, huge place, flexible hours, nice exterior, friendly staff, n/a n/a n/a More

by TK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 10, 2024

John is the best and a great asset to the dealer ship , very knowledgeable and great customer service More

by sksugar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Elk Grove Toyota responded

Hello, Thank you for taking time out of your day to review John. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

March 27, 2024

My car was damaged on the high by a flying object and needed repair. Toyota repair had it fixed and looking brand new in less than a week, now that good service! Keep up the good work guy!! More

by D.Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yadira Lopez
Mar 28, 2024 -

Elk Grove Toyota responded

Hello, Thank you so much for reviewing our Body Shop. We look forwards to seeing you in the future. Sincerely, Jeannette Blair Customer Relations Manager

March 20, 2024

Micaela Alvarez & Mike Lau were excellent to work with! Very professional & knowledgeable! Both did exactly what they said and followed up until process was complete! Thank you More

by mvalenciajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micaela Alvarez
February 28, 2024

Ping Yang made a difference! He was very courteous after my booking appt was not booked by the person I spoke to when I called. I did not get appt confirmation via text and email More

by Cbatalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Elk Grove Toyota responded

Hello, Thank you so much for your review on Ping. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

February 28, 2024

My representative was very kind and very professional he did such good service and a good job and answered all my questions I will definitely recommend him I know his last name was Flores , I will be back i More

by Maybeth Chace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Elk Grove Toyota responded

Hello Maybeth, Thank you for giving us another chance. I am thrilled to hear Andres was helpful and was able to restore your faith in our company. If you ever have a concern in the future please ask for Victor Reynoso (Service Manager), Dave Moore (Service Director), or Jeannette Blair (Customer Relations Manager). We are always happy to help. Sincerely, Jeannette Blair Customer Relations Manager

February 21, 2024

I noticed that the service since arrived the agents were all courteous and the vehicle was serviced sooner than I thought More

by victor.negrete08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Addison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I am highlighting names only but I don’t recall who helped me out
Feb 29, 2024 -

Elk Grove Toyota responded

Hello Victor, Thank you for your review. We are here any time you need us. Sincerely, Jeannette Blair Customer Relations Manager

February 14, 2024

Fast and friendly service with clean bathrooms and a nice waiting room. Will go back for future service. More

by kschlange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Elk Grove Toyota responded

Hello, Thank you for reviewing your service and our facilities. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

February 09, 2024

The express service is very efficient. Roomy bay to drive up to, large comfy waiting room. The tech always comes by to give me a personal update. More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milton Vong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Elk Grove Toyota responded

Hello, Thank you for your business and your review. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

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