Elk Grove Volkswagen

Our experience was easy, stress free, & hassle free. Robert the salesman listened to our needs, and Michael in the finance department got us a great interest rate. Thank you! Robert the salesman listened to our needs, and Michael in the finance department got us a great interest rate. Thank you! More

My first impression was respectable. I was greeted outside with a handshake and a smile. Conversation was easy, there wasnt any prying. Will just let me be myself. The interior sales room is qua outside with a handshake and a smile. Conversation was easy, there wasnt any prying. Will just let me be myself. The interior sales room is quaint yet modern. Who doesnt love that! But I didnt buy that day even tho we arrived at a decent price. No I left. The saleman, Will, i hate to say salesman...well Will was very knowledgable, he assisted in the big picture, shared his experience in such a tactful way. I appreciated that. A couple weeks later, I was back in that wonderful atmosphere with Wnderful Will. I purchased a car & have nothing but good things to say. More

Great experience! It wasn't what I have been used to in the past. I have been high pressured all my car buying life and this was a nice surprise. the past. I have been high pressured all my car buying life and this was a nice surprise. More

I was in the market for a new tdi wagon. Elk grove vw had the car and the best price and as an added bonus great customer service. I never thought it could be that easy to buy a car. I. Would Definately reco the car and the best price and as an added bonus great customer service. I never thought it could be that easy to buy a car. I. Would Definately recommend elk grove vw to anyone looking for a great car buying experience. More

The service I received from Elk Grove VW dealership was excellent. The staff was friendly, honest and well-intended; they didn't overwhelm me with offers and specials for the car. This experience was fun, excellent. The staff was friendly, honest and well-intended; they didn't overwhelm me with offers and specials for the car. This experience was fun, and I recommend this dealership to anyone. Thank you! More

This was a very positive experience. The vehicle was just as described and our salesperson was knowledgeable and friendly. Pricing was very competitive for the vehicle condition and mileage. We were q just as described and our salesperson was knowledgeable and friendly. Pricing was very competitive for the vehicle condition and mileage. We were quickly approved through VW credit and obtained a great rate. I will return to EGVW for my next NEW VW. More

We were very pleased with the salesperson Zack Tanner. He was not pushy at all. He was very knowledgeable of the vehicle we eventually purchased as well as the others we were interested. Zack is a young man. was not pushy at all. He was very knowledgeable of the vehicle we eventually purchased as well as the others we were interested. Zack is a young man. His maturity level is far above his age. He is professional and friendly all wrapped in one. We encountered a small problem during the financing processes. Again he showed his professionalism and stayed the extra time as well as came early the following morning to ensure this deal went through. We can not say enough about Zack. Which at my age and after dealing with numerous car salespeople over the years it is my opinion that you have a great employee. The entire process of the vehicle purchase was the best I have ever gone through. Most car purchases I agonize over knowing I will drive up to the dealer and see a swarm of sales associates waiting to pounce. This was not the case at all. We highly recommended Elk Grove VW More

I first started going to Elk Grove Volkswagen when I moved to the area in 2005. Kerry and the rest of the staff at EG Volkswagen have consistently provided superior customer service. My service Manage moved to the area in 2005. Kerry and the rest of the staff at EG Volkswagen have consistently provided superior customer service. My service Manager, Kerry takes the time to explain the service and costs associated with service in a clear and meaningful manner. I have my car regularly maintenanced at Elk Grove and have never had any reason to complain. I recently had to have some major work done and though it was an unexpected event and cost, Kerry help me understand the importance of the repair in relation to driving safety. The few times Kerry has not been available, the other service managers have also provided excellent and consistent customer service. More

Brian and Bruce are the absolute best car salesmen I've ever experienced. They are the internet managers at Elk Grove Volkswagen. I sent them several email inquiries about a 2011 VW Golf TDI, 4 door, man ever experienced. They are the internet managers at Elk Grove Volkswagen. I sent them several email inquiries about a 2011 VW Golf TDI, 4 door, manual transmission. This car is very hard to find, and most dealers are asking sticker price if not more. Without ever meeting me, Brian and Bruce gave me an internet quote that was below invoice, and pulled some major strings to find me the car I wanted. They ended up trading cars with another dealership to acquire the car I wanted. Because I know with which dealership they traded, I happen to know that this dealership was not willing to budge on the sticker price of the car (I had called them prior and checked on their inventory and prices). Brian and Bruce went the extra mile to grab this car and proceeded to sell it to me for far less than would the dealership from which it came. You folks have got to call these guys. They're awesome. More

Sal was extremely informative and friendly, as well as an honest salesperson. We really enjoyed purchasing our new car from him. It was much less painful than any of our previous experiences. For the recor honest salesperson. We really enjoyed purchasing our new car from him. It was much less painful than any of our previous experiences. For the record, there was no yelling involved this time through. It's always painful to part with that much money, but it was as pain-free as possible because of Sal. More