Elk Grove Volkswagen

Brian was an excellent car salesman. After I talked to people about my purchase, I could have gotten a better price on the car. I really liked how Brian showed me all the interior and exterior features of people about my purchase, I could have gotten a better price on the car. I really liked how Brian showed me all the interior and exterior features of the car. He was very easy and nice to work with and I will recommend him to anyone who is wanting to purchase a VW. More

Great dealership. Right car at the right price. No haggling. They were able to meet my budgeted amount for monthly payment. Car was delivered to my house on time. Ordered a car cover which will be s haggling. They were able to meet my budgeted amount for monthly payment. Car was delivered to my house on time. Ordered a car cover which will be shipped directly to my house. It's great to have Audi and VW under the same roof. These were the two cars of interest. This made shopping easy. Super nice sales staff. Finance team put the deal togethe in two days. Paperwork was effortless. Many thanks, JR 707.287.3276 More

If you want to experience the joy of buying a car without the dreaded stress, all you need to do is go Elk Grove Volkswagen and ask for Bruce: car buying the way it should be! No games, no back and forth tac the dreaded stress, all you need to do is go Elk Grove Volkswagen and ask for Bruce: car buying the way it should be! No games, no back and forth tacticts, but rather competitive pricing right off the bat and willingness to find common ground. Bruce was pleasant, informative, and above all never pushy. The deal worked itself out. It was reasonable. Thank you Bruce for a very pleasant and memorable experience, and thank all the staff for us. Keep up your professionalism. We will definitely refer you to all my friends. More

The service at Elk Grove Volkswagen is outstanding! Kerry and the rest of the service staff always make sure that my bug is taken care of and that my best interests are meant, i.e., cost effectiveness and ti and the rest of the service staff always make sure that my bug is taken care of and that my best interests are meant, i.e., cost effectiveness and time. It is easy to schedule an appointment,the work is thorough, it is easy to drop my car off and pick it up. No matter how small the service request, my car is treated with care and so am I. More

I purchased my car from this dealership> While I did have mechanical problems with my 2007 Passat, the dealership always provided great service and even though I may not have been happy about the car, e have mechanical problems with my 2007 Passat, the dealership always provided great service and even though I may not have been happy about the car, everyone at the dealership provided 100% satisfaction with the process. I would have bought a new car there this year if VW had made a 2012 Passat when I needed a car in April. The sales folks were not pushy and top notch. I rate the dealership high on both sales and service. I wish I had that kind of service now with my new car. Keep up the good work everyone! More

I always trust Elk Grove Volkswagen. Even when I had a car accident, they, Kerry McConnel, helped me so much. His assistance was beyond the excellent. Everything was under control because Elk Grove Volksw car accident, they, Kerry McConnel, helped me so much. His assistance was beyond the excellent. Everything was under control because Elk Grove Volkswagen helped me. I got my car repaired and I continiue to go to Elk Grove Volkswagen for whatever my car needs. When any friend tells me that they need a car, I always recommend Elk Grove Volkswagen dealership. More

Hello, I purchased my VW from Elk Grove Volkswagen Dealership last June and have been back a few times for service work. My experience every time I'm there is most satisfying! Most companies don't see Dealership last June and have been back a few times for service work. My experience every time I'm there is most satisfying! Most companies don't seem to care about customer service any more, but I will say that Elk Grove VW does everything they state they will and best of all, with a smile. I am one satisfied customer, and will continue to be for years to come. I would like to point out that the customer service I receive from Kerry is exceptional and that he goes over and above to get everything completed in a timely manner for me. I think he needs a raise! :) Thank you so much for your time. Cindy Fenton More

While I didn't buy my 2006 TDI Beetle from this dealership, they certainly have treated me as if I had. Within a few months of owning my vehicle, the windshield wiper motor went out...during rainy dealership, they certainly have treated me as if I had. Within a few months of owning my vehicle, the windshield wiper motor went out...during rainy season!! They didn't have a part in stock, but Kerry McConnell took care of my needs immediately and somehow managed to get me back on the road within 24 hours. I have since moved away from this area, and have visited other VW dealerships. I can attest that they are NOT all created equal! Therefore, when I am in town, I always have my car serviced by the great folks at Elk Grove VW... it's WORTH the drive when you are treated with genuine appreciation. More

Even though I didn't purchase my GTI from Elk Grove VW back in 2007, I took it there for service simply because it was convenient. After the first service, the outstanding service, friendliness, and profe back in 2007, I took it there for service simply because it was convenient. After the first service, the outstanding service, friendliness, and professionalism brought me back for each 5,000 mile service, and I've already racked up 100,000 miles since then. The service manager always tries his best to fit me in for service when I'm in town (home is 400 miles away). His cordial and friendly ways always make me feel welcome and I look forward to knowing that my car will get the attention and work it deserves. Now, in 2011, we purchased a new tdi Golf, and we wanted to be sure to purchase it here. The salesperson is just as reputable as the service manager. I'm convinced the entire crew here is just outstanding we recommend this dealership to anyone who asks about VW. More

I purchased a 2001 Certified Passat in 04. I have taken it in when service is needed or called for. Each time I have taken it in, the car was running fine, but after there service I have had major problems it in when service is needed or called for. Each time I have taken it in, the car was running fine, but after there service I have had major problems. Oil leakage, nothing showed on my garage, boots replaced, steering rods replaced. lower engine cover replaced, outer tire rods replaced, lower controll arms replaced, loose bushings in control arms and joints, engine lite came on, secondary air line replaced all within two years. Took car in for 70m check, car had engine light again, found vac leak replacted tub and vac hoses, tire rotation done. Left on vacation and after 200 miles engine light came on, also found front wheel lug came off. When back from vacation had to replace air flow meter, $400. At 75000 miles had full service, car was running well. After service they found that the wire harness was brittle and broken wire causing car to run ruff, they fixed without cost as they broke the wires. Told me to sell the car to another dealer as repairs to the wire harness would cost $2500. All this within 2 1/2 years on a certified car. More