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Elliott Auto Group

Mount Pleasant, TX

4.5
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

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Showing 880 reviews

July 22, 2013

I want to thank Ashley, Brian and Charlie for a job well done. I had a great experience with all of these fellows and this is my third purchase from Elliott and I keep coming back for the relationship and More

by katcentury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Vaseleck, Ashley Willson, Charlie Wilbanks
Jul 24, 2013 -

Elliott Auto Group responded

katcentury, Thank you so much for taking the time to leave this review on Dealer Rater for us. We always appreciate it when we have the opportunity to work with great people and work very hard to make sure that every encounter is a positive one. Again, thank you and we are proud to have you in the "Elliott Family"!

July 12, 2013

The entire Elliott Motors family has been good to us for many years. This most recent purchase was the third vehicle we've purchased or leased from them. Robbie has been FABULOUSLY patient with me for the More

by Blklepfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dunn
Jul 12, 2013 -

Elliott Auto Group responded

Blklepfer, Thank you so much for the glowing review. As you pointed out, we work very hard at not being a "pressure" dealer. Robby is a great person and salesman too. One of his main focuses is to make sure that his clients are taken care of both before and after the sale. As for our Service guys, both Scott and Jason are great so whoever you deal with you will know that you have knowledgeable and friendly people at your service. We appreciate you being a loyal part of the Elliott Family and look forward to taking care of all your vehicle needs long into the future!

May 23, 2013

We had a great experience with our purchase at Elliott Auto Group. Brian made the process so simple, and we love our new Jeep! Our loyalty has been earned! More

by Jlcook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Vaseleck
May 23, 2013 -

Elliott Auto Group responded

Jlcook, Wow, what a glowing review! We are very honored that we have earned your loyalty. It is one of our biggest accomplishments when our customers return for their next vehicle purchase as well.. You are right about Brian, he is very good at making the purchase process as seamless and as smooth as possible. We thank you so much for choosing Elliott Auto Group and we are thrilled to have you as part of the Elliott Family!

May 07, 2013

We were extremely impressed with Rossel & Charlie. They made us feel like part of their Ford family. We feel with no hesitate to recommend Elliot Ford to others. More

by jnmcrobie
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rossel Bellows, Rossel Bello, Charlie Wilbanks
May 07, 2013 -

Elliott Auto Group responded

jnmcrobie, We want to thank you for sharing your thoughts. You make a great point about how at Elliott Auto Group we truly are a family and we do our best to make certain that all of customers, whether they purchase a vehicle or parts or are having some service work done, are treated as family. One of our main goals is that we operate in a friendly and comfortable manner. Both Rossel and Charlie exemplify this aspect of our mission every day. We absolutely appreciate you and look forward to meeting all of our vehicle and service needs in the future.

May 07, 2013

This is my second used vehicle I have purchased at Elliott Ford. Both times I have been treated exactly as I would like to be. Both times have been pleasurable and completely painless. I will be ba More

by warrenreid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Vaseleck, Charlie Wilbanks
May 07, 2013 -

Elliott Auto Group responded

Warrenrreid, We want to thank you for your loyalty and patronage to Elliott Ford Lincoln over the years. As you know, we are committed to keeping our customer's satisfaction a top priority. We are also committed to our community by giving back when we can. Both Brian and Charlie exemplify these attributes every day. Again, we appreciate your business and look forward to serving you and the community in the future.

April 26, 2013

Always great to deal with Elliott Ford, folks are all friendly, experienced and explain things in a way so you can understand and if you do not, they will continue until you do. Will definetly recommend More

by glenkat2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Ashley Willson
Apr 29, 2013 -

Elliott Auto Group responded

glenkat2, We truly appreciate your kind words. You hit on something that with today's vehicles is so important, that is simply "Understanding" them. There are so many new and cool gizmos and gadgets on vehicles these days, we work very hard to make sure that we do all we can to help you, the consumer, utilize them to their full potential. Jimmy Clark is among the best in the business at explaining every feature and doing so in such a way that it isn't too overwhelming. Of course, as you know if you have any questions, please make sure to let Jimmy know and he will clear it up for you right away! We are here for you before, during and after your purchase. Thanks again for choosing Elliott Auto Group and Elliott Ford Lincoln!

April 24, 2013

I am very happy with the sales and service I recieve from Elliot Ford. I have been dealing with Elliot for several years and they have always treated me and my family very good. More

by fish21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Charlie Wilbanks
Apr 25, 2013 -

Elliott Auto Group responded

fish21, Thank you so much for your kind words. As you know, Jimmy Clark and Charlie Wilbanks make a great team and get you through the entire process of buying a vehicle without missing a beat. We certainly appreciate your patronage over the years and look forward to being your source for purchasing and servicing your vehicles for many years to come!

April 22, 2013

We have known Michael Whitney for several years and have purchased several vehicles from him over the years. This was our first experience with Robby Dunn and he was very helpful and friendly and assisted u More

by joncon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dunn
May 01, 2013 -

Elliott Auto Group responded

joncon, We want to thank you so much for your kind words. As you know, there is only ONE Michael Whitney, God broke the mold--or Michael sold it--anyway he is a great person and runs an excellent dealership! Robby Dunn is one of our most senior sales staff and does a phenomenal job with every aspect of taking care of his customers. Robby is great with following up with you throughout your ownership experience to make certain that all is well and answer any questions you may have. We sincerely appreciate you taking the time to leave us your story and we consider it an honor to be your dealership!

April 15, 2013

The team at Elliott Chrysler Dodge Jeep always provide outstanding service -- from listening to needs of the customer to making sure the vehicle fits the customer's wants. We've done business here for 21 More

by grbncsb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Smith, Jason Hein
Apr 15, 2013 -

Elliott Auto Group responded

grbncsb, Thank you so much for you loyalty over the years. It is truly our pleasure to serve all of our customers from before the sale to long after it.

April 10, 2013

Purchasing a new Ford F-250 to pull my boat and RV was a snap. Ashley Willson and Jimmy Clark made the ordering and purchasing process as quick and painless as possible. My new truck was delivered exactl More

by Steve54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Clark, Ashley Willson, Charlie Wilbanks
Apr 15, 2013 -

Elliott Auto Group responded

Steve54, Thank you so much for your kind words. We work very hard to make sure that everything is taken care of as expediently and effectively as possible--at the same time NOT rushing. Your safety and overall happiness is too important to us to rush through things. Thanks again and have fun pulling that RV around!

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