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Elyria Ford

Elyria, OH

4.9
91 Reviews

1115 East Broad Street

Elyria, OH

44035

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91 Reviews of Elyria Ford

April 11, 2024

First off, Eric Groesser is/was my Ford Agent, and he is fantastic. Does whatever he can for you, extremely trustworthy, and also very quick/efficient to get things done. He makes himself available to tak More

by dmarquez05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Groesser and Donna(Finance)
Apr 16, 2024 -

Elyria Ford responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Eric was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Team at Elyria Ford

March 16, 2024

My wife and I always enjoying with David who became our sales agent after Rose retired. We have been dealing with Elyria Ford for over 25 years and don't plan on going anywhere else. Kyle was awesome too More

by madjet6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Kyle
Mar 20, 2024 -

Elyria Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Team at Elyria Ford

February 03, 2024

Always a quick and easy process. Eric got me exactly what I was looking for. More

by Eric Groesser Jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Groesser
Feb 07, 2024 -

Elyria Ford responded

Thank you for this amazing review! We really appreciate your business, Eric. Sincerely, The Team at Elyria Ford

September 06, 2023

My family and I have been buying our vehicles from Nick Abraham/Elyria Ford for over well over 30 years because we trust the Name as well as the sales reps there. David DeFranco was so personable, consider More

by starceph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David DeFranco
Sep 11, 2023 -

Elyria Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Team at Elyria Ford

August 01, 2023

Sales department ( Kyle Shaw sales person, Chuck Sturgill, Mgr. ) were open, courteous, fair in their pricing as well as being helpful during the whole buying process and delivery of the truck. Coup More

by jdotson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw, Chuck Sturgill
Aug 04, 2023 -

Elyria Ford responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Team at Elyria Ford

Aug 04, 2023 -

jdotson responded

I’ll be back!

June 10, 2023

No pressure, experienced staff. The paperwork processes extremely efficient and went very quickly. Even the service staff was willing to help when I had an impromptu issue removing More

by TammyQ
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Shaw
Jun 14, 2023 -

Elyria Ford responded

Thank you for this amazing review, Tammy! We really appreciate your business. Sincerely, The Team at Elyria Ford

May 23, 2023

I like that our salesperson listened to what I wanted in a vehicle and found it. Very pleased with the service we got and always feel at ease working with him. More

by klence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Mendez
May 26, 2023 -

Elyria Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Elyria Ford. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Team at Elyria Ford

April 14, 2023

I could have bought my new ‘23 Bronco Sport from anyone from any Ford dealership. I’m glad Nick P. was salesman. He is very professional and personable. Thanks for everything Nick! More

by Susan D
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Pinardo
Apr 19, 2023 -

Elyria Ford responded

Susan, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Nick's efforts have made the difference in your 2023 Bronco Sport-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Team at Elyria Ford

April 08, 2023

I have been pleased with the dealership from ordering my truck, with the assistance of David D, to the service, and the recalls that are brought in and fixed in a very timely fashion. Always impressed with More

by Hamker
Recommend Dealer
Yes
Employees Worked With
David D , Brian in Service, Todd in Service
Apr 12, 2023 -

Elyria Ford responded

Hamker, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Team at Elyria Ford

February 06, 2023

Purchase was easy, staff (Kyle Shaw and Donna Wheeler) were friendly, professional, and efficient. This is the 3rd vehicle we've purchased from Elyria Ford and I'm certain it won't be the last. More

by T.L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle S., Donna W
Feb 09, 2023 -

Elyria Ford responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Team at Elyria Ford

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