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Empire Pre-Owned Superstore - Service Center

Swansea, MA

4.3
54 Reviews

54 Reviews of Empire Pre-Owned Superstore - Service Center

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January 27, 2024

The people who work at empire are very professional and customer service is outstanding and very friendly More

by CRAZYSONIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the people at the collision sect.
January 22, 2024

Great team Easy process. Thank you Tyler,Treavor and Dave. Good experience with Empire. 3rd purchase from them. More

by PTRAVIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cabral
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2024

I take my vechile everytime and Kim is also polite and knowledgeable . and explains everything that will be completed. She is a great asset to the company. More

by BDUQUETTE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Lexner
January 10, 2024

Salesman Carlos was very good in communicating all the steps in the purchase. He called me, emailed me and was updating me without being pushy. So far a good vehicle and happy with purchase. More

by BRIAN@BARONSMAJORBRANDS.COM
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cabral
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

The work done was good. My problem was with the service. I was quoted a 3 day turn around which ended up being 9 days. Getting in touch with someone to get an answer was dif More

by KAT597
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service & parts Manager Kim
December 02, 2023

Salesman Gary went above and beyond to help me get approved for my car loan and I will recommend Empire dealership to my friends and family 👍👍👍 More

by IR193338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Connors
August 09, 2023

Dominic was wonderful! ! So efficient and caring! Made it easy! Everyone was wonderful there and very helpful. More

by OCONNOR_AMELIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic , Matheus Melo
August 08, 2023

Very pleased with Kim in the service department. Work is always well done at a fair price More

by Jctundis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim in service
June 12, 2023

Dave is a excellent sales person easy to get along with and great personality makes car shopping fun and if there is a problem Kim I’m sales is great to she gets things done More

by Kcarlaon069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and kim
May 06, 2023

Very relaxing atmosphere , good music too,and nice inventory,along with aggressive pricing ,and close to home, which is convenient More

by Apa_327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Mathias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rebola , Matheus Melo
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