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Eric Von Schledorn Chevrolet Buick Cadillac - Service Center

1.0

10 Lifetime Service Reviews

805 E Green Bay Ave, Saukville, Wisconsin 53080

10 Reviews of Eric Von Schledorn Chevrolet Buick Cadillac - Service Center

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June 26, 2017

"They Scratched My Truck"

- life_long_chevy_owner

Dropped my truck off for an oil change, when we picked it up there was a scratch on to of the fender. my truck only had 16000 miles on it. The sevice manager never intrduced himself or even made eye contact (ie; rude). He reluctanly said they would fix it but I can' trust them to do a good job... would you?

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Recommend Dealer
No
Employees Worked With
Mike
January 02, 2016

"Secrets"

- SumPay

This January I traveled two hours to pick up a 2005 Chevy Silverado. I made calls, and emails throughout the week prior to driving up to get the truck. INCLUDING calling 2 hours prior to showing up. However the moment we step in we are informed that an individual had stopped by to test drive 5 minutes earlier! ONLY then does the salesman tell us that it is a first come first serve deal. NEVER once did he mention the first come first serve policy until the moment we stepped into the dealership. This dealership hides from their customers. Also to prove this statement, we asked if we could talk to the manager and after waiting AN HOUR the manager comes and tells us that the car has sold. They never once apologized, never once told us that they double booked the appointment, this dealership treats their customers poorly. DO NOT BUY FROM!

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Recommend Dealer
No
Employees Worked With
June 22, 2015

"Most courteous experience from phone contact to service"

- jkando

Employees were attentive, and reacted promptly to service needs. I was kept advised of work in progress and all required work was completed on time. In addition a required service update was preformed without a delay while I waited.

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Recommend Dealer
Yes
Employees Worked With
Mike Eernisse
Jun 22, 2015 -

Eric Von Schledorn Chevrolet Buick Cadillac responded

Thank you for choosing Eric von Schledorn GM in Saukville. We appreciate your business. Please let us know if you ever have any questions. Thank you.

June 09, 2015

"Best service I have ever had! "

- dancemom

I went there for a Honda air conditioning fix, they ran out to get the part and they even offered to get me a car to use for the day. They returned my car fixed and per price quoted and washed!

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Recommend Dealer
Yes
Employees Worked With
Jun 09, 2015 -

Eric Von Schledorn Chevrolet Buick Cadillac responded

Thank you for choosing Eric von Schledorn GM service department, we appreciate your business. If there is anything we can help you with please do not hesitate to call. Thank you!

May 01, 2015

"Completely Satisfied"

- Caddyman

2014 Cadillac SRX to have tires rotated, the service advisor, Chris Foat was very friendly knowledgeable and professional and expedited my needs quickly I was in and out in no time.

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Recommend Dealer
Yes
Employees Worked With
May 01, 2015 -

Eric Von Schledorn Chevrolet Buick Cadillac responded

Thank you so much for choosing Eric von Schledorn Service department. We are glad to here that everything was quick and easy. If there is anything we can help you with please let us know. Thank you!!

April 30, 2015

"Chevy service"

- ljschoonhoven

I have not purchased my Chevy from this dealer, but back home from Chicago. I can however rate the service of this dealer and I think they are excellent. They are quick, never try to up sell you by saying this and that need replacing and always willing to answer your questions honestly. I trust them and glad they are near my home away from home.

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Recommend Dealer
Yes
Employees Worked With
May 01, 2015 -

Eric Von Schledorn Chevrolet Buick Cadillac responded

Thank you so much for choosing Eric von Schledorn. We appreciate your thoughts and we are very glad that you enjoy coming in. If you need anything please give us a call. Thank you very much!

April 30, 2015

"Service Department"

- chezy

Friendly service personel, and very helpfull in making decision on service options and cost considerations . Also , prompt service delivery and able to obtain timely appointments.

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Recommend Dealer
Yes
Employees Worked With
Chris Foat
Apr 30, 2015 -

Eric Von Schledorn Chevrolet Buick Cadillac responded

Thank you very much for choosing Eric von Schledorn GM service department. We are glad to hear that you had a great experience. If there is anything we can help you with please let us know. Thank you!

April 22, 2015

"Service Department"

- LOVECARS

Randy Schuler was exceptionally efficient, helpful and friendly! All the work done on our car was exceptional regarding service and detailing. Also appreciated the friendliness and smile when checking out paying the bill. Dave Martin

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Recommend Dealer
Yes
Employees Worked With
Randy Schuler
Apr 22, 2015 -

Eric Von Schledorn Chevrolet Buick Cadillac responded

Thank you for choosing Eric von Schledorn GM service department, we appreciate your business. If there is anything we can help you with please do not hesitate to call. Thank you!

April 18, 2015

"Warranty repair"

- Randy

Chris has been great to work with in person and on the phone. I was a little disappointed that my truck was not washed this time when I picked it up after service hours, since it was in the past.

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Recommend Dealer
Yes
Employees Worked With
Chris
Apr 20, 2015 -

Eric Von Schledorn Chevrolet Buick Cadillac responded

Thank you for choosing Eric von Schledorn GM service department, we appreciate your business. If there is anything we can help you with please do not hesitate to call. Thank you!

April 16, 2015

"Chris and Mike in the service department are great!"

- Drennen2012

Had to get a recall wire harness installed on my 2012 Corvette GS. They had me in and out in about an hour. They always offer a free rental car if it takes longer.

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Recommend Dealer
Yes
Employees Worked With
Chris in service
Apr 16, 2015 -

Eric Von Schledorn Chevrolet Buick Cadillac responded

Thank you for choosing Eric von Schledorn GM service department, we appreciate your business. If there is anything we can help you with please do not hesitate to give us a call. Thank you!

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