Ettleson Hyundai

Bought a Tucson Limited from this dealer in 2013, was told it was a demo car with 5995 miles on it so they were selling it.. now it’s 2023 and I am selling it. It turns out it was in an accident and they told it was a demo car with 5995 miles on it so they were selling it.. now it’s 2023 and I am selling it. It turns out it was in an accident and they fixed it before they sold it to me as a new car. They did not disclose to me that it was in an accident before they sold it to me and they fixed it. Now it’s worth less as a used car because it was in an accident before I bought it which I didn’t even know. Be careful buying from them. More

A CHECK ENGINE LIGHT CAME ON WHEN MY VEHICLE HAD UNDER 25OOO MILE AND WAS IN WARRANTY WENT IN TO SEE THE ASST GENERAL MGR "SAM" SAM SAID HE WOULD TAKE CARE OF IT . GOT A CALL TODAY FROM SCOTT SEDLAC 25OOO MILE AND WAS IN WARRANTY WENT IN TO SEE THE ASST GENERAL MGR "SAM" SAM SAID HE WOULD TAKE CARE OF IT . GOT A CALL TODAY FROM SCOTT SEDLACEK THE SERVICE MGR AT ETTLESON. HE SAID THEY ARE EREFUNDING HALF OF THE CHARGE FOR THE SERVICE' IM SATISFIED More

Good selection and Ted J was very helpful through every step. Matched my needs to their inventory, and kept in touch as new inventory arrived. step. Matched my needs to their inventory, and kept in touch as new inventory arrived. More

I took a half day off of work to visit this dealership and was promised by Jerry that they could beat $580 for a lease on a car I was looking for, but when I arrived the sales person told me the best they and was promised by Jerry that they could beat $580 for a lease on a car I was looking for, but when I arrived the sales person told me the best they could do was $620. Needless to say, I am not happy with their flat out lies and deceptive business practices to get me to actually go into the dealership, only to be told something else when I got there. You can do better. Go somewhere else. More

Help me to choose very good car, thanks bob 👌 keep on the business I hope to go back In a year for a brand new car 😎 the business I hope to go back In a year for a brand new car 😎 More

Wanted to purchase a Palisade Sel in steel graphite with leather seats and push button start. Unfortunately we have to be at a certain payment which Hyundai won’t be able to reach with just our trade in. Gu leather seats and push button start. Unfortunately we have to be at a certain payment which Hyundai won’t be able to reach with just our trade in. Guess we will have to wait. More

Smooth Rich has usually been the person I dealt with in this department, He is thorough and makes sure all your questions are answered. I had a Veloster for Rich has usually been the person I dealt with in this department, He is thorough and makes sure all your questions are answered. I had a Veloster for a short time, but my wife has had a couple sonatas over the past 8 years and Rich is always very knowledgeable about the mechanics and technologies within these vehicles. More

Terrible experience, run away from this dealership Went in on Tuesday 11/5 and worked out a price on a close out 2019 Santa Fe and told the salesman Dorian I would talk it over with my wife. Set up a Went in on Tuesday 11/5 and worked out a price on a close out 2019 Santa Fe and told the salesman Dorian I would talk it over with my wife. Set up a time with Calvin Hollins to come down on Saturday 10/9 to test drive it with my wife and when we got there we were told our salesman was out sick and that Calvin was also not there. We were given a different salesman by the name of Bill Eassa who seemed very helpful at first. We went for a test drive and discussed it over and she was good to go with putting $1000 down to hold it so we could go get financing finished with our credit union. When we got back and started talking to Bill I told him the price I had worked out with Dorian as I had a written down on a piece of paper Dorian wrote it on and had the price confirmed by Calvin in a string of text messages before we set up the time to come down and test drive it. I told Bill I just need it all written down for the credit union but Bill did not want to do that. He went on about wanting to make sure we were getting the right vehicle, wanted to know what we wanted our payment to be and what were were going to offer on the vehicle. I asked what does it matter what I want my payment to be or what my down payment was going to be as I was not financing through them. I told him again I had a price already confirmed with Dorian and he went on about that it did not include dealer fees which he said were another $1300. I asked what the fees were and he would not explain them, he just offered to lower the fees to $800 and asked if we had a deal I asked him to write it all down so I knew the amount I needed to finance with my credit union, he would not right it down. I asked him again if he was going to write the total amount down and he said no. I asked how can I make a deal if I do not know the total He proceeded to tell me to go to some other Hyundai dealer and get their best price and then come back. I looked at my wife and told her we are leaving, so I got up to leave and told Bill he was like dealing with a used car salesman from the 80's. no respect for the customer. About an hour later I get a voicemail from Calvin saying he heard I was in and wanted to know what happened. I told him what happened and apologized for what happened and he told me he would have the sales manager call me and I should hear from him by Monday. Well Monday came and went, Tuesday came and went and Wednesday came and went with no call from anyone from the dealership. If this is the way they treat customer who are looking to buy I can only imagine how they treat you after a sale. More

Treated honestly and professional Just shopping and let them know and they have me all info needed and treated me as if they were as they say family member Just shopping and let them know and they have me all info needed and treated me as if they were as they say family member More

Dishonest Looking for a new car offered incentives to come in. Once there incentives pulled when I asked why they put the incentives back on then tried to doubl Looking for a new car offered incentives to come in. Once there incentives pulled when I asked why they put the incentives back on then tried to double charge me for freight. No ethics or customer care. More