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Euro Motorcars Germantown

Germantown, MD

4.8
281 Reviews
Welcome to Euro Motorcars Germantown! Our goal as a luxury Mercedes-Benz dealership is to bring a new ownership experience to our customers in the Maryland, Virginia and the Washington, DC area. We have won plenty of awards since we opened our doors in 2004 but in the end, it all boils down to the experience that our customers tell us about when they leave our dealership or when they keep coming back. This is only possible with the help of our knowledgeable and friendly team. Mercedes-Benz in Germantown is a full service facility. You will find our New Car and Pre-Owned Car Department with plenty of inventory to choose from and a large display area with over 100 cars right in the front of the dealership. Whether you are looking for the brand new C-Class, the revolutionary E-Class, customers' all-time favorite GLC, the luxury S-Class or an electric vehicle, we have them all. You will find an extensive mixture of sedans, roadsters, convertibles and SUVs as well as certified preowned cars and Mercedes-AMG models. Our Service and Parts Department is conveniently located behind the showroom. Here you can also find our boutique full of genuine Mercedes-Benz accessories as well as our Appearance Center. We believe that we can assist you with Mercedes-Benz sales, financing, and leasing as well as service and parts. We even have paint and dent repair specialists who are working closely with our service team and the appearance center. We invite you to visit us to enjoy a one of a kind Mercedes-Benz experience here at Euro Motorcars Germantown in Maryland.
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19750 Germantown Road

Germantown, MD

20874

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Showing 281 reviews

March 23, 2024

David was great to work with and beat any price I could find online. Very happy with my new car! More

by Jmoy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Stokes III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Euro Motorcars Germantown responded

Thank you for sharing your experience with David at Euro Motorcars Germantown and congratulations on your new Mercedes-Benz. Happy to read that you are enjoying your new car and that you were happy with the price. Enjoy your new ride!

March 23, 2024

I'd like to extend a heartfelt appreciation to Charlie, my salesman, and Senayet, the finance expert, for their exceptional service. As someone entrenched in the world of sales, I deeply value transparent More

by Kyle Antel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Senayet Begashaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie.
Mar 27, 2024 -

Euro Motorcars Germantown responded

Hello Kyle, Congratulations on your new Mercedes-Benz and thank you for taking the time to post this positive review for Charlie and Senayet. Knowing that they went above and beyond to assist you with your purchase, makes our day. We are truly happy to read that you mentioned their professionalism and camaraderie. Being a team and bringing you the best experience is important to us! Enjoy your new ride!

March 21, 2024

I recently purchased a new EQE 350 from EuroMotorcars in Germantown and had a phenomenal experience from start to finish. I was an out of state buyer from New Jersey and our sales rep David made the process More

by Shiv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Stokes III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Stoner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Euro Motorcars Germantown responded

Hello, Shiv, Congratulations on your new Mercedes-Benz and thank you very much for taking the time to let us know how satisfied you were with David's assistance for this out-of-state purchase. We truly appreciate you giving us the opportunity to work with you and hope that you'll come by the next time you are driving through Maryland. Welcome to the Euro family!

March 02, 2024

Unable to reach or speak with any service advisor. Telephone calls and messages are never answered or returned. Was there to purchase a part, and to my dismay and horror I could hear someone yelli More

by MNowrangi
Service Communication
Recommend Dealer
No
Employees Worked With
David Hutchinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diogo Pereira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Roomets
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Costlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Craver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Rahamatullah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Euro Motorcars Germantown responded

MNowrangi, We have been trying to find out what happened on Saturday to address your review but we can't find anything that speaks to your concern. We appreciate your feedback about your visit to a dealership and are wondering if you want to a different location. If you would like to give us more information, we'd be happy to discuss your experience and learn from it. Please call our customer service team and ask to be transferred to a manager. We are looking forward to assisting you further.

February 28, 2024

I would like to referral to my fiend and all to my family as well More

by Thuantt2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwame Odum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Euro Motorcars Germantown responded

It sounds like your Mercedes-Benz buying experience with Kwame was so wonderful that you are happy to refer him to your friends and family. Thank you for your recommendation. Enjoy your new vehicle and let us know if you have any questions about your new car. Welcome to the Euro Germantown family.

Mar 02, 2024 -

Thuantt2007 responded

Yes, I would like to refer him to ours friend and all my family

Mar 02, 2024 -

Thuantt2007 responded

I'm so happy to refer him Kwame to ours friend and all my family

Mar 02, 2024 -

Thuantt2007 responded

I will let you know

Mar 02, 2024 -

Thuantt2007 responded

I'm very enjoy my new vehicle

Mar 02, 2024 -

Thuantt2007 responded

so if I do have any questions I will

Mar 02, 2024 -

Thuantt2007 responded

so good

Mar 02, 2024 -

Thuantt2007 responded

I 'm will refer him to ours friend

February 24, 2024

It was great working with Ramesh at Euro Motorcars Germantown. Honest, no-hassle, and transparent. My second vehicle purchased from this dealership! More

by JA
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ramesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Euro Motorcars Germantown responded

Congratulations on your new Mercedes-Benz and thank you for coming back to see Ramesh for another vehicle purchase. Honesty and transparency are so important when making such a big purchase and knowing that Euro Motorcars Germantown did what you expected makes our day. Thanks for sharing your feedback with us!

February 22, 2024

I was impressed with the professional manner and good people to people communication and the politeness and saying the truth. I would recommend your dealership to anyone More

by carltonwills0109
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Euro Motorcars Germantown responded

Thanks so much for your kind words about your experience with Ramesh Kapoor and our team. Happy to read that you enjoyed your visit and felt well taken care of. Thank you for giving us the opportunity to work with you. Enjoy your new car.

February 13, 2024

It was a very pleasant experience. They were patient and listened to me. When I told them I already had my financing done with my bank they didn't try to sell me on there's. The experi More

by smirizzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Euro Motorcars Germantown responded

Delighted to read that you had such a great experience with Ramesh Kapoor when you were looking for a different car. Thanks for sharing your feedback on the simplicity of the purchase and the professionalism you encountered at our dealership. We hope you enjoy your new ride.

February 13, 2024

It’s my pleasure and honor to write a review for Mr. Kwame Odum. He is an outstanding and very knowledgeable Sales Specialist. His honesty, confidence, and excellent communication skills really helped t More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Senayet Begashaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwame Odum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Euro Motorcars Germantown responded

Hi JC, Congratulations on your new Mercedes-Benz and thank you for taking the time to let us know how happy you were with Kwame. He truly knows how to be respectful of your time, how to make every purchase special and how to go the extra mile. Purchasing a vehicle is a big task but when you have a consultant like him, you should feel comfortable that you make the right decision when you progress to our finance office and Senayet explains the details. We will make sure to share your kind words with both of them and thank you for the opportunity to earn your business. Safe driving!

February 08, 2024

Kwame Odum was by far the most articulate, honest, and genuine sales person o have ever come across. He has made me a MB exclusive driver for life. I appreciated his forthcoming and informative approach More

by Yinette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Senayet Begashaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kwame Odum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Euro Motorcars Germantown responded

Yinette, First of all "Congratulations on your new Mercedes-Benz". Secondly, thank you for the amazing review of your purchase experience with Kwame Odum. We are thrilled to read that you felt so well cared for and that you truly enjoyed working with him to find you the best car for your lifestyle. Kwame's patience, knowledge and transparent way of doing business, is surely the best way of helping a new customer through the process. We thank you for giving him the opportunity to assist you and hope you are enjoying your new ride!

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