Evergreen Subaru

We were on vacation from out of state (200+ miles away from home). The "check engine" light went on and the cruise control indicator light on the dashboard started blinking on our 2005 Outback Wagon. As from home). The "check engine" light went on and the cruise control indicator light on the dashboard started blinking on our 2005 Outback Wagon. As luck would have it, we passed Evergreen Subaru and pulled in to service. I apologized for dropping in without an appointment, but the service people behind the desk were quite nice. They said that they could fit us in early in the afternoon. As it turned out, we needed over $2000 worth of work, including a new catalytic converter. Everything was done within the time window we had and we were told that if the work could not have been completed they would provide us with a loaner until it was ready. Considering the fact that we were not regular customers, might never be in the area to return for service or to buy a new car and that we just "dropped in," there were all sorts of reasons to not provide us with service. These people are phenomenal...they checked the car, indicated other service that would be needed, were never pushy and explained, much to our surprise, that most of the repair work would be covered by warranty (on a 5 year old automobile!!). If we lived in the area, Evergreen would be the only auto dealership we would use. We looked around at the autos on the lot while we were waiting; no one tried to sell us anything despite the fact that there were sales people available. Friendly, honest, and truly customer oriented, the dealership even provides a waiting area which aims at comfort during the waiting time. Other dealerships should take note and learn from this excellent dealership. More

I was at a local restaurant. When it was time to leave my shift lever was locked and I was stuck. Evergreen sent out a representative with a screwdriver to release my shift control. We drove drectly to Everg shift lever was locked and I was stuck. Evergreen sent out a representative with a screwdriver to release my shift control. We drove drectly to Evergreen. Joel came out and checked the car and thought my brake light might be the problem. Joel checked; he had the part available and immediately installed the new part. He was very helpful and friendly. Thank you for such great service. Elizabeth Bell More

We recently purchased our new vehicle at Evergreen Subaru. From the moment we walked in to the moment we drove away in our beautiful car, we were welcomed and taken care of. We got everything we wante Subaru. From the moment we walked in to the moment we drove away in our beautiful car, we were welcomed and taken care of. We got everything we wanted and more! The vehicle is terrific, the customer service and finance departments were amazing, and our kids didn't want to leave. Even Lucy welcomed us at the door. I can hardly wait to bring it in for service! Thanks to Barry and Lea for making it so easy! More

Have not dealth with the sales department at all but everyone I have interacted with in the service department has been wonderful. The only place I will take my Baja! I will certainly be going there w everyone I have interacted with in the service department has been wonderful. The only place I will take my Baja! I will certainly be going there when it is time to by my next Subaru but this one is still doing great. More

When we showed up we were not pressured into anything. We were asked what type of vehicle we were looking for and given examples of the vehicles which fit the desciption of what we wanted. When we explained were asked what type of vehicle we were looking for and given examples of the vehicles which fit the desciption of what we wanted. When we explained that we were going to be shopping around we were not given a guilt trip or asked where we would be looking. The people which we came into contact with were very friendly, professional, and very good at answering any questions which we may have had. Once we had made a decision about the two cars that we narrowed it down to, we came to Evergreen to discuss what they could do for us and what they were willing to talk to us about. Even when we signed the papers to finish the purchase, everyone was willing to show us everything about the car and make sure we had our questions answered. More

I recently purchased a 2010 Legacy and had a great experience at this dealership. Jim was extremely friendly and easy to work with and it was great to see that he wasn't into the games some salesman experience at this dealership. Jim was extremely friendly and easy to work with and it was great to see that he wasn't into the games some salesman play at other dealerships. It was nice to be able to be upfront with him, tell him want we wanted and what we could afford and he worked with us to give us just that. He treated us with respect and kindness and I would go back to this dealership in a heartbeat. Thanks Evergreen, and especially Jim = )!! More

Over the passed couple years of owning both my Subarus, I have had the pleasure of having them both serviced right at Evergreen Subaru. Needless to say I'm pretty picky about my cars, and (besides myself) t have had the pleasure of having them both serviced right at Evergreen Subaru. Needless to say I'm pretty picky about my cars, and (besides myself) they are the ONLY ones I will let do work on them. The can be trusted to get the job done right, and quickly. From the minute you drive your car up, they just take over, and do everything they can to make your visit completely painless. You can drive your car right into their drive up check in desk, then go watch TV while relaxing on a leather couch. It doesn't get much better then that. Right after I bought my car I had some warranty work done that required me to be without my vehicle for the day. Did that mean I was stuck without a car? NO WAY! They set up up in a BRAND NEW Forester for the day at no charge. Ive owned a few different "new" vehicles in my life, but I have NEVER been treated as good as I have here when it came time for service. Before buying a Subaru from Evergreen, I only visited the dealer for required service for my warranty. Now I enjoy going to Evergreen so much I go for any and ALL of my service including simple oil changes. It nice to not have to think about where I need to go when it comes time for service. I know where I need to drive now. More

My husband and I went to this dealership because the Subaru brand was highly recommended by family and friends and this is the closest one to our home. Jeff Bishop, our Sales Consultant was very friendl Subaru brand was highly recommended by family and friends and this is the closest one to our home. Jeff Bishop, our Sales Consultant was very friendly and helpful, he respected our choice and never tried to push us towards a more expensive purchase. During the negotiations there were two items I requested to have repaired and Jeff was great about arranging both repairs. Each one required leaving the car for the day and we were given brand new loaner cars to use both times. The people in the service department were just as friendly and helpful as the people in the Sales area. I am glad we chose Evergreen Subaru, we will not hesitate to do future business with them. More

Arriving new in town with an older but loved Subaru, the service department was immediately able to diagnose a problem that several other dealership service depts had not and then fix it for a good price. service department was immediately able to diagnose a problem that several other dealership service depts had not and then fix it for a good price. Then we came back for routine care which always was handled with ease and professionalism- even their waiting room is great! Friendly, fast and very fine!!! More

We had a great experience with Evergreen. Jeff was great to deal with and one time when he had a night off we had another wonderful salesperson who took a lot of time to answer questions for us even though to deal with and one time when he had a night off we had another wonderful salesperson who took a lot of time to answer questions for us even though he knew he was not going to be getting a commission on the transaction. They are not pushy at all and were a pleasure to deal with. I like the fact that the Subarus are pretty much priced at what the sale is - I am not a haggeler. We will be back for another Subaru soon. More