Ewald Chrysler Jeep Dodge Ram

Don't shop at this Dealership Me and my wife went to this dealership to test drive a suv never wanted to buy a vehicle we already had a car that we were happy with we test drive th Me and my wife went to this dealership to test drive a suv never wanted to buy a vehicle we already had a car that we were happy with we test drive the suv we told sales guy Thomas Dooley we did not want to buy a new vehicle at this time just test drive it he kept pushing us to get us to buy it we kept saying no would be too much money we couldn't afford it and kept pushing us to buy it then to lease it which we never lease a vehicle in are life then that night we went home because sales guy said paper work and credit would be done next day my husband called sales guy next day to tell him we wanted to cancel the deal he said we couldn't we had to come there so me and my wife went there to tell sales guy we did not want to buy a vehicle at this time again he pushed us to buy it so we went to sign paper work with financial guy he never went over paper work with us never told us about buy out amount for the end of the leasing term my wife had to ask him about buyout amount we left the dealership that night as they were closing and we were driving home my wife said to me what a big mistake we got ripped off never was told buyout amount before signing paperwork or going over any of the paperwork with us I went back to the dealership next morning before they opened to return vehicle everyone I talked to was very rude finally I talked to manager Andy he was also rude he said he could not give us back are vehicle we traded in but he could work with us to get different vehicle something lower why would we do that when we never wanted a new vehicle in the first place we just wanted to test drive not only that this vehicle was over 30,000 dollars we got it with no gas in it fluids low how could you not give us are car back when they were holding on are paper work for more than two weeks nothing we could do now we are stuck with this expensive vehicle that we can't afford and my wife is depress because she lost her car that she really loved we barely drive the suv that we got from the dealership we have another used car that we drive most off the time. There is so much more to say about are experience but I will leave it at that. More

Expect to be RIPPED OFF if you are a Woman "I am still livid about my experience here and cannot shake the feeling of being shamelessly extorted, as if I walked in with a target on my forehead. "I am still livid about my experience here and cannot shake the feeling of being shamelessly extorted, as if I walked in with a target on my forehead. Although I suppose being a young unassuming female is basically the same thing here." - - - - - As a young woman who does not have much knowledge of cars, I was nervous to bring my Jeep Grand Cherokee in for its first major repair issue after my check engine light started flashing. I have heard all the stories of opportunistic auto technicians taking advantage of naïve and especially female car owners. Armed with this awareness, I brought my business to this company and trusted I would find honest workers who would put my best interests first. I left feeling absolutely RAKED OVER THE COALS by slimy technicians who promised me their best deal. A $2,000 engine replacement was the only fix, they said, but since they were looking out for me they had gone ahead and applied a coupon to save me some money. However, this fix could only happen after they took the engine apart for inspection, which combined with labor cost me $447. Four Hundred and Forty Seven dollars. Just to locate the issue. I was facing about $2500 in total to have my car repaired. This is over 1/3 the cost of the entire car I had bought gently used only a year earlier. At a loss and feeling the abuse in my wallet, I opted for a second opinion and took my car to a nearby small business auto shop called Piller's Auto Repair. The owner Steve immediately allayed my fears, and talked through the issues my car was facing. He even, of his own volition, suggested a MUCH less expensive fix that would solve my problem without having to do any major replacements. After about a week in Steve's care my car was ready to be picked up. Inspection, diagnostics, Engine filter arm fix, oil change, AND brand new battery for a grand total of $422.04. Catch that? ALL of the work - labor, new pieces, oil change and even a brand new xxxxxxx battery for LESS than it cost me to have the vultures at Ewald simply look at my engine. I am still livid about my experience here and cannot shake the gross feeling of being shamelessly exploited, as if I walked in with a target on my forehead. Although I suppose being a young unassuming female is basically the same thing here. I have already warned my family members and female friends not to bring their business here but consider this a PSA to any other women considering Ewald for their car needs. The boy's club mentality is alive and well here and you will not be treated fairly. More

Absolute best dealer, new or used they are the best. Wonderful group who always greet you with a smile. I have purchased thru dealership for 8 years, bought new and used, most recent a used car on New Y Wonderful group who always greet you with a smile. I have purchased thru dealership for 8 years, bought new and used, most recent a used car on New Year's Day, I happened upon a must have, but have also referred friends and everyone has agreed afterwards ONLY dealer they will ever use. Salesmen to service all take the time to assure you are completely satisfied, happy and have always received a great deal without the games other dealerships like to play. If you go for service the waiting area is wonderful and every area of dealership is well kept and clean, you can tell they really take pride in thier dealership as well as customer service. More

Bought an Airstream Trailer absolutely awesome buying experience. Paul and his tech team for Airstream were wonderful. Yes we also got a very good deal but maybe more importan absolutely awesome buying experience. Paul and his tech team for Airstream were wonderful. Yes we also got a very good deal but maybe more important a lot of help getting started and have everything set up correctly wow did they clean the trailer up nicely. BIG KUDOS Nice touch from Mr Ewald to come by and congratulate us personally as well More

Don't go to this dealer if you want a fair deal! This dealer likes to play games and makes you think they are going to give you a good deal when they actually don't! Be sure to do your homework and This dealer likes to play games and makes you think they are going to give you a good deal when they actually don't! Be sure to do your homework and check on-line to see what other dealers are selling the same type of car for. Also check Kelly blue book for the value of your trade. Beware of this dealer they will be 2 - 3 thousand higher than everyone else and offer you 3 - 4 less than what your trade is worth! More

Great buying experience! I have bought many cars from quite a few different dealerships. I just happend to drive by after a very frustrating experience with my old Dealership I have bought many cars from quite a few different dealerships. I just happend to drive by after a very frustrating experience with my old Dealership of 10 years, So I decided to stop in and see what was on the lot. I was very pleased with the selection they had to offer. I tool a few vehicles for a drive but could not find the perfect one. I'm very picky and my salesman Lonnie Peterson took very good care of me, he even came in on his day off to help me find the perfect SUV for my wants & needs. He went far beyond any salesman I've ever delt with. After about 3 days of several hours each we found my perfect car! I'm glad I stopped happy with every thingß More

Perfect relaxed car buying experience Me and my family have Bought a few cars from ewald and we continue to go back because of the excellent customer service. They still truly practice cus Me and my family have Bought a few cars from ewald and we continue to go back because of the excellent customer service. They still truly practice customer service unlike a lot of other dealers in the area. They give it to you straight without all the games and smoke and mirrors. You get a great vehicle at a great price and you can ask for more than that! More

Best car buying experience yet! Stopped by on Sat 1/31/2015 to look at a vehicle that we saw in the front row of the lot. After my husband took it for a test drive, we decided we wer Stopped by on Sat 1/31/2015 to look at a vehicle that we saw in the front row of the lot. After my husband took it for a test drive, we decided we were interested. Since we had our 3 kids with us, it was great that there was a play room that kept them entertained while we started the paperwork. Our salesman was very nice. It was the end of the month, so, there was some waiting, but, we went home, dropped off the kids and came back. I loved that there wasn't any "pushy" sales, no pressure. We would definitely come back to Ewald! More

Frustrating Experience We had visited the dealership two times before purchasing. Up to this point, the experience was great. The day we went to purchased, we were forced to We had visited the dealership two times before purchasing. Up to this point, the experience was great. The day we went to purchased, we were forced to listen to an "add on" presentation that we made clear we were not interested in. Then, after we signed the papers, the second key was missing, and our gas tank was COMPLETELY empty. It took them over 4 days to finally "find" the missing key, which I had to drive out the the dealership to pick up, YET the key was not working, and they had to order a new one, which took a week. All the while I had requested to speak to the GM, and I NEVER received a call back or a meeting when I was at the dealership. Once the key finally came in, I was told they would pick up my car and program the key, yet the Service person said they do not do that, yet another frustration and lie. In order to get the key programmed, I had to take my 2 small children back to the dealership to sit and wait for over an hour. Not once were we asked about our experience or was anyone willing to hear my frustrations or remedy them. More

Helpful and relaxed! My mom and I were both looking to purchase new-to-us cars, and we always go to Ewald! Our family's cars, new and used, have been from Ewald for the la My mom and I were both looking to purchase new-to-us cars, and we always go to Ewald! Our family's cars, new and used, have been from Ewald for the last 20+ years. The salespeople invest in their customers and make them feel comfortable doing business. Five stars! More