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Fair Oaks Ford

Naperville, IL

4.7
3,091 Reviews
In a simpler time, car buying was an exciting event, and we strive to bring that experience back to each of our customers. Fair Oaks Ford is part of the surrounding community, and our open and honest sales process reflects our history as a trusted local dealership. Fair Oaks Ford has been faithfully serving the Naperville and surrounding areas for close to 38 years now. In that time, we’ve developed a reputation for friendly, courteous, and knowledgeable sales and service. We believe in offering you a transparent sales experience. No spooky sales tactics. No bait and switch. No commissioned salespeople, in fact. We pride ourselves on the genuine difference you’ll find here at Fair Oaks Ford. We are simply the best local Ford and Lincoln dealer in Naperville and the greater Chicago area, and our accolades and reviews prove it.
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2055 W Ogden Ave

Naperville, IL

60540

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Showing 3,091 reviews

December 27, 2012

The sales staff was attentive without being pushy, and was very prompt in responding to an internet inquiry. The price was very competitive, and I was in and out with my car purchase in several hours. More

by tracydell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Dell'Angela Barber, Craig Holsman
December 27, 2012

Whole staff was friendly and customer service oriented. Highly recommend them when you are looking for a new vehicle. Knowledgable and willing to work with clients to help them find exactly what they want, More

by jboland3682
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
December 26, 2012

Very good service.. she was very helpful and took care of all my questions and any follow ups I have had.Car was clean and ready when promised .... Very nice car... am very happy. More

by jimcarmody
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 22, 2012

Bobby was extremely friendly and professional. There was no pressure to buy immediately and he even spoke well of his competition. Bobby took us to a test track with the Ford Escape and was extremely patien More

by Shallberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Deanda
December 20, 2012

Sales team was good to work with, buying a car is usually a stressful process and they made it as easy as possible. I would go back to them again. More

by MCarway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 19, 2012

Fantastic experience. Craig was exceptional and available 24/7. Got us the car we wanted, got it shipped in from out-of-state and got us to a price that was incredible. Fantastic service and buyi More

by zippydog
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman
December 17, 2012

We really liked the dealership. The staff was friendly, upfront, and fair. They were not pushy and listened to what we wanted. They were able to work with us and give us the best price for our Edge. We More

by mjensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Clint Schreiber
December 15, 2012

We went to Fair Oaks to get a second car for the family. At the shop entrance, we were met by Steve and took the time to show us what they have at the store. He was very accomodating and professional when More

by dennistalag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 14, 2012

Craig Holsman was first class in communication, overall service, passion to get me the exact I car my family needed. I could always get a hold of him night or day and he would always answer my phone calls. More

by brumil18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Holsman, Craig Holsman
December 12, 2012

I went in looking for a Ford Fiesta. Jeremy Bloom was the sales person that I talked to and he was very helpful and extremely informative. I visited other dealerships and quickly realized that he knew more More

by andrewmckinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Bloom
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