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DARCARS Honda of Fairfax
Fairfax, VA
473 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 473 reviews
March 27, 2024
Purchased a car this month; it was an out of state transaction. Sales person was Emmy. Since he was not sure about how this would work, he got the general manager Massi involved. Between them both the transaction. Sales person was Emmy. Since he was not sure about how this would work, he got the general manager Massi involved. Between them both the issues were solved, and in fact Massi personally drove the car about 2 hours to meet up with me to complete the transaction. That is what customer service is all about. Highly recommended. More
by andyc
Employees Worked With
Emmy, and Massi
Helpful March 20, 2024
I purchased a vehicle here February 6, 2024 they gave me temporary tags for 1 month, now its been about a month and a half since a got my car. my tags has been expired for two weeks now. I have called a cou temporary tags for 1 month, now its been about a month and a half since a got my car. my tags has been expired for two weeks now. I have called a couple of time but they are not giving me any answers. More
by Ricardo Garcia
Employees Worked With
I do not remember
February 14, 2024
DARCARS – Fairfax Honda: This is an unsolicited review. The Dealership and Senior Consultant (Keith Derrickson) are absolutely OUTSTANDING! Keith always gets it right the first time! By far, he is the The Dealership and Senior Consultant (Keith Derrickson) are absolutely OUTSTANDING! Keith always gets it right the first time! By far, he is the best Service Advisor at Honda we’ve worked with over the years. Some words that come to mind are: Professional, Customer Oriented, Knowledgeable, easy to work with, and much more. Thanks for having the caliber of folks like Keith on your staff! More
by Rich A
Employees Worked With
Keith Derrickson
February 14, 2024
Everyone was great. He spent a lot of time with me. Made me very comfortable thru whole process. I would send friends to him without a doubt He spent a lot of time with me. Made me very comfortable thru whole process. I would send friends to him without a doubt More
by LindaP
Employees Worked With
Esslam Shoura
November 16, 2023
Friendly professional service on the part of my salesman; also, young man in Parts Sales (for rubber mat to put in trunk area. A second sales person spent 90 minutes sitting in my vehicle with me, explaining also, young man in Parts Sales (for rubber mat to put in trunk area. A second sales person spent 90 minutes sitting in my vehicle with me, explaining and demonstrating the various systems, gauges, etc. I was very appreciative . More
by Barbara Naef
Employees Worked With
Mehran Hosseinian, Esslam Showa, John Martine (in parts dept), Manager
November 11, 2023
Service was a long wait to check in, they agreed to a diagnostic when they don't do that on Saturdays, didn't advise that my car was ready, and took at least 30 minutes to get paperwork after car was don diagnostic when they don't do that on Saturdays, didn't advise that my car was ready, and took at least 30 minutes to get paperwork after car was done. More
by Susan
Employees Worked With
Name unknown
November 09, 2023
Very professional and helpful. Good customer service. I recommended to other people when they need service for their motor vehicle. Good customer service. I recommended to other people when they need service for their motor vehicle. More
by DIPENDRA
Employees Worked With
Keith Derrickson
