No complaints; great service. Customer lounge was comfortable. Coffee machine was welcomed. I would recommend Fairfax Kia for service without hesitation as it’s slways a pleasant experience. Thank you.
I scheduled routine maintenance for my 2018 KIA Optima. The service staff was thorough, polite and efficient. The work was accomplished as explained to me and I was on the road at about the time projected. I look forward to my next scheduled maintenance.
Every time I come in to Kia for service, they are always very knowledgeable, explain to me everything, and really take care of my car! I am very pleased with the customer service they provide to me as well as the service they do on my car!
Well, my service representative Andre is great. You can ask him anything and he has a solution for you.
They got our Cadenza done in a cost effective way and I can be sure that my wife is in a safe car
Knowledgeable staff. Friendly and courteous staff. Service was timely and done well. Highly recommend Kia of Fairfax. Honest and caring team. They understand customer service and put the customer first every time.
Kevin is always pleasant and professional. He is also very knowledgeable, answers my questions in detail and takes the time to go over the service that was done to the car. Most of all, he give me the cost of the service before any work s done.