Dealing with this dealer was one of the worse service experience I have ever had. Starting by the fact that the vehicle I purchased has had several issues with the AC and electronic system. When trying to get my vehicle fixed, I got several diagnostics and price quote that varied every time. It was very hard to understand what was really happening with my car and almost impossible to speak with the service manager or the dealer manager. I was repeatedly put on hold and not been able to talk to anyone. Only when we reached out to Kia corporate, and after 45 days of insisting, we got an answer. Even then, the pricing for the repair was changed and performed in the vehicle without our authorization. The overall service was terrible, communications very irregular, an overall lost of time that has left our family disappointed with the brand.