Thankful they were able to squeeze me in their busy schedule. One of my tires was leaking air very slowly, so I stopped by And they explained everything with detail. They always go above and beyond to provide great service.
Kia Fairfax is the only dealership if gone to in 40 years of owning vehicles where I feel like I know I will get dependable service, great price, is fast and reliable. No other Brand can beat this dealership!!
Keep up the Good Work< The word will spread
Showed up and was the first customer of day. KC greeted us, showed me the car and then I took out for test drive with hubby. Came back and was given a great offer first time around, and no pressure at anytime for optional items. Was treated as a person not just a customer. Will definitely recommend.
The staff was very helpful and not intimidating. It was a very comfortable buying experience to say the least. I knew what I wanted, shared that with Zack and he was extremely respectful of my time and decision making process.
Everyone introduced themselves, responded to my questions, sought to ensure I was satisfied with the car I was purchasing. When I had a concern it was promptly addressed. Staffers gave me their cards for future reference. there was no pressure and again everyon was friendly and attentivel.
Friendly, honest, considerate team of Sales and Service is always a pleasure in my past 8 years experience, including my latest purchase yesterday. I have bought 7 cars from this dealer so far for my family. Pleasant experience making us to come back again and again! Thank you Fairfax Kia 🙂
I have received satisfactory service on my 2013 Kia Optima for 4 years and trust the service team at Fairfax Kia. They are courteous and do a great job servicing your vehicle to get you in & out. First encounter with David as my service person; he was great and kept me informed with the status of my service.